Ordered and paid for the bathroom suit, all arrived on time, bath tap is broken and leaking so we can’t use the bath, emailed 5 times over 3 weeks, they asked for photos then a video, thought they wou... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I am really impressed by this company. Archie has been great and so helpful during the delivery process. Emails are responded to same day. It’s arrived on time. Quality is great. Based on this it’s a... Näytä lisää
Horizon classic combination vanity unit purchased was excellent quality and value. Delivery was prompt. I had an issue with one of the draw runners not working, they sent a replacement unit so I could... Näytä lisää
Item arrived broken, both drawer hinges. Company is difficult to contact (no phone) and emails/help centre are fairly slow to respond to the situation - advising 6 week wait for replacements! Very dis... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Ergonomic Designs Limited is a UK family owned private company. We began trading in August 2001, and through our customer care programe have achieved outstanding reviews on our shower systems with 100% Feedback. We believe our customers deserve prompt attention with the best and most efficient service. As well as selling to the trade and public we also have a showroom in Northampton which you are welcome to visit. UK Company Number: 06065684 UK VAT number: 923 1440 57 Customer Service and Reviews: We have thousands of happy customers and you welcome to see what our customer say about us.
Yhteystiedot
Unit 2, Cirrus Park , Lower Farm Road, Moulton Park Ind Estate, NN3 6UR, Northampton, Yhdistynyt kuningaskunta
- 01604 643736
- sales@ergonomicdesigns.co.uk
- ergonomicdesigns.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent!
Excellent black Matt taps….really good quality and value for money. Great service and fast delivery…. Highly recommend and would buy again. Thanks!
Efficient and very helpful company
Excellent product and price and delivery options. However at last moment I had to change my delivery option from collection to a home delivery. This change was handled with courtesy and efficiency. Wish all companies were so helpful and quick to respond to requests
Hi This is Mr Bennett I wrote a bad…
Hi This is Mr Bennett I wrote a bad review regarding being sent the wrong taps.
After Ergonomics had received my email they were right onto the suppliers and sorted this problem out ASAP. I would just like to thank them for sorting this issue out very quickly. Bath Taps fitted and working very well.
Days of waiting for delivery
Item didn't turn up on the date agreed, but did eventually turn up on the second agreed date, no call prior as requested.
The seller will probably blame the courier, but it is what it is.
Item looked okay and as expected
Amazing service
Amazing service. I ordered on the Friday and the bath was with me by 8.30 Monday morning. The courier was so helpful, I was on my own and he carried it into the garage for me. I wanted a small bath with handles and ergonomic designs were the only place I could find a choice in the size I need. I will use them again.
DO NOT BUY FROM THIS COMPANY
If j could give this company 0 stars that would be too much. I ordered a slimline shower tray off this outfit, it was not opened for over a week and when it was my plumber noticed a hairline crack in the thin portion of the manufactured tray, it was very thin. I reported this to the ergonomic team (oh and by the way they only deal with customer issues through e-mail, if you call this outfit they will tell you the phone number is only for sales. What's terrible company. They spouted the line about "we give customers 2 days to report issues" and totally were not interested one bit. Buy your product from a store that lives inntgecrssl world and not this outfit. The shower tray cost over £350 and this company purely act as a middle man postbox outfit. Total disgrace of a rip off outfit and would sincerely urge people to buy from a reputable company.

Vastaus yritykseltä Ergonomic Designs Bathrooms
Beware! Only 2 days to report damages!!!
Although the furniture is lovely and delivered promptly, you only have 2 days to report damages. One piece of our furniture was very heavy so we weren’t able to fully inspect it until our builder was ready to install as we needed 2 people to lift it at which point we noticed the damage and Ergonomic Bathrooms would not accept liability or offer a free replacement as we were out of the 2 day period.

Vastaus yritykseltä Ergonomic Designs Bathrooms
Could not return as product open!
I ordered a Gerberit flush plate in brass which cost over £260. When it arrived and I opened it I realised it was plastic and was very flimsy. I contacted the company to return it and they said that as it was opened I was unable to return! How are you supposed to know if you are happy with such an expensive flush plate if you can’t open it?? I would NOT use this company again for this reason. Very unhappy customer.

Vastaus yritykseltä Ergonomic Designs Bathrooms
Great quality products
Great quality products
Arrived on time as stated
Would use again
Excellent customer service
Excellent customer service, quick response, assistance in choosing a product, clarification of technical details, and fast high-quality delivery. Ideal balance between price and quality.
Efficiency at its best
What an excellent company. Our 1st shower screen arrived very quickly. I realised that I ordered the incorrect size, bought the 2nd screen and the company sent the correct size and picked up the incorrect one the very next day, and arranged a refund quickly.
I have purchased many bathroom fittings recently from a multitude of suppliers and Ergonomics have been one of the most efficient of the companies and sell at an excellent price. 5 stars
On time delivery
On time delivery, effective update.
The item is not fitted yet.
Great service
Great service, kept informed at the point of sale and all the way to delivery.
Helpful advice
Helpful advice, excellent delivery service on time and perfect condition. I will be ordering from you again
Excellent customer service
Great customer service from James, who emailed to check on a duplicate order I had made, and put right my mistake before the package was sent. Such a nice change from automated emails and chatbots.
I came upon Ergonomics by accident because it was the only store out of many which had the taps I needed. There is a wide choice of products at good prices, and I will look here first in future,
The service was excellent
The service from this company was excellent. We ordered various shower bits and it all came individually wrapped in cloth bags and individual boxes then placed into a large box to protect them. The quality is excellent. Could track delivery with two hr time slot with DPD. Highly recommended this company. Five stars guys !!
the basin is very poor quality with…
the basin is very poor quality with marks in the glaze and very light weight , the waste hole was also uneven

Vastaus yritykseltä Ergonomic Designs Bathrooms
Was good value
Was good value, its a pity that delivery is so expensive.
Warehouse staff very polite and helpful.
Email communication could be a little better
Excellent
So easy to deal with, great comms, very highly recommended. Super fast delivery
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