Enclavebioactives Arvostelua 

Vastaus yritykseltä Enclavebioactives

2 päivää sitten

Hi Priscilla,

Thank you for taking the time to share your feedback, and we sincerely apologize for the experience you had with your Seneca order.

We completely understand how frustrating it must have been to wait for a shipping update, and we regret that your cancellation requests were not handled to your satisfaction. That is not the experience we want for our customers, and we take full accountability for the inconvenience this caused.

We have successfully processed the refund for your remaining balance, and you can expect it to be reflected in your account within 3 to 7 business days.

We value every customer and are truly sorry to have fallen short of your expectations. Please do not hesitate to reach out if you have any additional questions or concerns. We are happy to help!

Sincerely,
Enclave Bioactives Team

Vastaus yritykseltä Enclavebioactives

15.6.2026

Hello Jeff,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations and understand the frustration reflected in your review.

We apologize for any confusion regarding the ordering process and subscription options. We strive to present important purchase information as clearly as possible throughout the ordering experience, but we recognize that customers may sometimes leave with a different understanding of their purchase, and we're sorry if that was the case here.

We're also sorry to hear that it took multiple interactions to resolve your cancellation request. Our goal is to provide a straightforward and efficient support experience, and we understand how frustrating it can be when it takes longer than expected to reach a resolution.

Regarding your concerns about contacting us, we're sorry if our support information was not readily apparent. We do provide contact details in our order confirmation communications and website so customers can reach our support team when assistance is needed. However, we understand that finding the right point of contact can sometimes be frustrating, and we appreciate this feedback as we continue working to improve the customer experience.

We're also disappointed to hear that the product did not provide the results you were hoping for after two months of use. As with any supplement, individual results can vary significantly from person to person based on a variety of factors, and not every customer will have the same experience.

We take product quality very seriously and stand behind the quality and manufacturing standards of our products. Customer trust is important to us, and we appreciate feedback that helps us identify opportunities to improve both our products and customer experience.

As this is a public forum, we're unable to review or discuss account-specific details here. If you have any remaining concerns that have not been fully addressed, we encourage you to contact our support team directly at hello@enclavebioactives.com so we can review your case and provide any additional assistance available.

Thank you again for sharing your perspective.

Sincerely,
Enclave Bioactives Team

Vastaus yritykseltä Enclavebioactives

15.6.2026

Hello Sondra,

Thank you for sharing your feedback. We're sorry to hear about your experience and understand the frustration that concerns regarding shipping, billing, and returns can cause.

We take these matters very seriously and would like the opportunity to review what happened. Unfortunately, the information provided in your review does not give us enough detail to identify your account or investigate the situation further.

For clarification, we do provide prepaid return labels for eligible U.S. orders that fall within our Money-Back Guarantee period. Because return eligibility can vary depending on the circumstances of an order, we would like to review the specifics of your case directly.

We encourage you to contact our support team directly at hello@enclavebioactives.com so we can locate your order, review your concerns in detail, and determine the best way to assist you. As this is a public forum, we're unable to discuss account-specific information here.

We appreciate you bringing this to our attention and would welcome the opportunity to look into your case and address any outstanding concerns.

Sincerely,
Enclave Bioaclives Team

Vastaus yritykseltä Enclavebioactives

5.6.2026

Hello Ian,

Thank you for sharing your feedback. We're sorry to hear that your experience left you feeling frustrated.

We appreciate your kind words regarding Dr. Kyle and are glad you found value in his educational content. At the same time, we're sorry to hear that you encountered difficulties with your subscription and support experience.

We'd like to clarify that subscriptions can be managed or cancelled, and our support team is available to assist with those requests.
As this is a public forum, we're unable to discuss account-specific details here. We encourage you to reach out directly to our support team at hello@enclavebioactives.com we can review your case, better understand your experience, and provide any assistance that may still be needed.

We appreciate your feedback, as it helps us identify opportunities to improve the customer experience.

Sincerely,
Enclave Bioactives Team

Vastaus yritykseltä Enclavebioactives

5.6.2026

Hello Garry,

Thank you for bringing this to our attention. We're very sorry to hear about your frustration and concern regarding the amount you were charged.

We take concerns about billing seriously and would like the opportunity to review what happened. However, as this is a public forum, we're unable to access account information or discuss order-specific details here.

Please reach out directly to our support team at hello@enclavebioactives.com we can investigate the charges, review the offer you received, and provide clarification regarding your order. We're committed to ensuring our customers have a clear understanding of their purchases and would be happy to look into this further for you.

We appreciate you sharing your feedback and hope to have the opportunity to assist you directly.

Sincerely,
Enclave Bioactives Team

Vastaus yritykseltä Enclavebioactives

5.6.2026

Hello Diane,

Thank you for reaching out, and we're truly sorry to hear about the charges and that Akka raised your blood pressure.

A blood pressure spike is definitely not the intended effect of Akka, and we're truly sorry it didn't work for you and caused this reaction. Stopping your intake is absolutely the right decision. We strongly recommend reaching out to your doctor to discuss what happened and make sure your blood pressure is being monitored properly.

Regarding the charges, our website works in a way where we provide discounts for customers who order more products. An offer appears after the initial purchase, and it's possible you may have unknowingly clicked on it during checkout, which is why you received the second charge.

That said, our customer service team has already provided you with a return label. Please check your email for the label so you can return the order. Once our warehouse confirms and processes the return, we'll issue your refund right away.

If you can't find the return label or have any other questions, please email us at hello@enclavebioactives.com with your order information and we'll help you right away.

We appreciate you taking the time to let us know about your experience and we're here to help get this resolved.

Sincerely,
Enclave Bioactives

Vastaus yritykseltä Enclavebioactives

3.6.2026

Hello Bruce,

Thank you for sharing your feedback. We're sorry to hear about your experience.

Unfortunately, we're unable to locate any account information based on the details provided in your review. As this is a public forum, we cannot discuss or investigate account-specific matters here.

To ensure we can properly investigate and assist you, please reach out directly to our support team at hello@protaflo.com. They will be happy to review your case and provide any clarification or assistance needed regarding your order, return request, and refund status.

We appreciate you bringing this to our attention and look forward to assisting you further.

Sincerely,
Enclave Bioactives Team

Vastaus yritykseltä Enclavebioactives

11.5.2026

Hello Floyd,

We’re sorry to hear about your experience and understand how frustrating this situation has been for you.

After reviewing your case, it appears that one of our support agents has already assisted you and provided the information related to your concern. We’d also like to clarify that we never charge for customer service or support assistance.

As this is a public forum, we’re unable to discuss account-specific details here. If you prefer not to call and still have any remaining concerns, we highly encourage you to continue communicating with our support team directly at hello@emmarelief.com, as our team’s response time is typically very fast and they’ll be able to assist you further.

We appreciate your patience and are here to help.

Sincerely,
Enclave Bioactives

Vastaus yritykseltä Enclavebioactives

27.4.2026

Hi Jordann, thank you for your thoughtful and detailed review!

We’re so happy to hear that Emma fits seamlessly into your busy routine and is helping you feel more comfortable and less bloated. We love that you appreciate the simple, consistent approach—it really does make a difference over time. Thanks for sharing your experience!

Sincerely,
Enclave Bioactives