The shipping is fast, even after a hurricane! I received my order before I even got electricity back. But the products themselves are top tier! I got the wireless kit and have seen my clients go fr... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Arrived very quickly. I only needed the buzzers, and unlike other kits - the instructions and app works so smoothly when just using these. Loving the variation in colours and also intensity of the b... Näytä lisää
Yritys on vastannut
Promte und unkomplizierte Zusendung. Alles hat bestens geklappt. Das Gerät ist professionell. Auch die Patienten haben den Unterschied zu mehreren nicht ganz perfekten Geräten, die ich im Voraus verwe... Näytä lisää
Yritys on vastannut
I had the original EMDR KIT for eight years and used it several times a week during that time. When components would have trouble, the customer service was always super helpful. But, no product lasts... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At EMDR Kit, we are passionate about designing equipment for EMDR therapists to enhance their therapy sessions while minimizing physical strain. Our mission is to provide you with the most effective tools based on the latest EMDR research and insights. We offer both wireless and classic models to suit your needs. The classic model is operated with a controller, and both versions provide access to visual, tactile, and auditory stimuli when purchased as a complete set. For those who prefer specific stimuli, we also offer standalone pulsators and Light Tubes. At EMDR Kit, we take pride in manufacturing all our products in-house in the Netherlands. We focus on collaborating primarily with local businesses to source our parts, ensuring the highest quality and supporting our community. This commitment allows us to maintain the high standards you expect from our products. We understand that continuous research into EMDR techniques and their effectiveness is crucial. That's why we are dedicated to constantly improving our products to meet your evolving needs, ensuring our equipment incorporates the latest advancements in the field. Customer service is at the heart of what we do. We promise to respond to your inquiries within one business day and are determined to resolve any issues promptly and effectively. Visit our website at www.emdrkit.com for more information about our products. We look forward to supporting you in your important work as an EMDR therapist.
EMDR Kit, Everything you need as an EMDR therapist
Yrityksen kirjoittama
- Fast and excellent customer service
- Do not hesitate to contact us. We are always happy to assist, whether you have a question about the EMDR Kit or have a product issue which we can help you with. We always respond within 24 hours.
- Shipping worldwide!
- We ship all over the world for fixed fees.
- Two years warranty
- We offer two years of warranty on our equipment.
- Safe payments
- We make sure payments on our websites are secure and safe. You can pay with creditcard or PayPal and other payment methods.
- 30 day trial period
- You can try out our equipment for 30 days after you have received it. If you do not like it, you can send it back and get a full refund.
Yhteystiedot
De Deimten 7, 9747AV, Groningen, Hollanti
- 0507502003
- info@emdrkit.com
- emdrkit.com
4,8
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had a very positive experience with…
I had a very positive experience with EMDR Kit’s customer service.
When I encountered import difficulties in Israel, they were responsive and helpful, provided the documents I needed, and tried to assist in finding a solution.
When I eventually decided to return the device, they made the return and refund process easy and straightforward, with no unnecessary complications.
I really appreciated their professional, kind and supportive service throughout the process.
4. elokuuta 2026
Vastaus yritykseltä EMDR Kit
Dear Eti,
Thank you so much for this wonderful review! 💙
We really appreacite your kind words. Our dedicated Customer Service is always happy to help, no matter what the issue is. 🙂
We are sorry that you eventually decided to return the set but we understand your decision.
We wish you all the best and hope to see you among our happy customers one day!
Team EMDR Kit
I have problems with connection EMDR…
I have problems with connection EMDR application with headpone. I can not hear sounds, althouth application shows everything works ok, but I cant hear it!
Process of connection to EMDR application is difficult and may be I am doing some mistakes, but thats the problem of the application EMDR, because it should be easy for client! Or also the information about connections to application should be much more easier for clients from abroud!
Pulsators work ok, only one of them is all the time less full than other.
The design of pulsators and headphone is nice, I like it. If only evrything works properly!
The price of your product is not cheap for me, so I would like you improve communication with client to help me your product works properly !
Thanks for understunding.
Maria from Slovakia.
21. toukokuuta 2026
Vastaus yritykseltä EMDR Kit
Dear Maria,
Thank you for your review!
Our Customer Service Team has reached out to you via email to find a fast solution for the issue with the Headphones.
Please rest assured, we are happy to help and guide you through the steps for a succesful setup! :)
Looking forward to hearing from you!
Team EMDR Kit
Alles gut
Alles gut. Erst Austausch um das Problem zu lösen, dann Pulsatoren umgetauscht und dann sogar noch eine Rückmeldung.
Bin sehr zufrieden.
13. elokuuta 2026
Vastaus yritykseltä EMDR Kit
Wie nett von dir, diese Bewertung zu teilen!
Wir wissen das wirklich zu schätzen, vielen Dank!
Wir helfen dir immer gerne weiter! 😊
Team EMDR Kit
Gut, schnell, zuverlässig
Gute Produkte, schnelle Abwicklung und zuverlässige Lieferung.
13. elokuuta 2026
Vastaus yritykseltä EMDR Kit
Vielen Dank für diese nette Bewertung, Marco! Wir freuen uns sehr, dass du sie mit uns geteilt hast. 🙂
Team EMDR Kit
Great services and Top equipement
13. elokuuta 2026
Vastaus yritykseltä EMDR Kit
Heel erg bedankt, Johan! :)
Team EMDR Kit
Vastaus yritykseltä EMDR Kit
Thank you, Steven! :)
Team EMDR Kit
Hilfreiches Tool insbesondere für komplex Traumatisierte
Die Bedienung ist nicht selbsterklärend und benötigt einige Übung.
Die Lichtleiste fokussiert insbesondere komplex Traumatisierte mit weniger Ablenkung, Pulsatoren und Headset sind individuell hilfreich.
Gute Qualitätsanmutung des Materials, Tasche sinnvoll, gut: Vorhandensein eines Supports.
3. heinäkuuta 2026
Vastaus yritykseltä EMDR Kit
Hallo Ralf,
Vielen Dank für diese aufschlussreiche Bewertung – wir wissen Ihr Feedback sehr zu schätzen!
Wir freuen uns sehr, dass Sie mit der Qualität des Sets zufrieden sind.
Team EMDR Kit
A great product
Easy to order, delivery smooth and timely.
I love the EMDR kit and the flexibility of it. The light bar and buzzers are great when used together.
I use the kit 3 to 4 days a week with 5-6 clients a day. The durability and ease of use via the phone app make being an EMDR Practitioner easier. I use the buzzers when doing walking EMDR and the light bar has a great travel bag to keep it safe and secure.
12. elokuuta 2026
Vastaus yritykseltä EMDR Kit
Hi Liz,
Thank you for sharing this detailed and lovely review! 🤩
It is so nice to read about your positive experince with the Wireless Kit so far! We hope that the Kit will be a great addition to your practice. :)
Team EMDR Kit
Really fast shipping- came in 2 days…
Really fast shipping- came in 2 days from across the ocean!
11. elokuuta 2026
Vastaus yritykseltä EMDR Kit
Wow! 🤩That is really amazing Joelle! Thank you for sharing this kind review.
Team EMDR Kit
Vastaus yritykseltä EMDR Kit
Das freut mich sehr zu hören, vielen Dank, Alexandra! 🙂
Team EMDR Kit
Just a reminder that you may need to…
Just a reminder that you may need to pay for import costs, which isn’t mentioned on the website.
1. heinäkuuta 2026
Vastaus yritykseltä EMDR Kit
Hi Christina,
Thank you for sharing your review! Your feedback is important for us.
We are sorry that you were not aware of this before your order and we will do or best to communicate this more clearly for our canadian Customers!
We fully understand that it is not pleasant to receive a bill for something that you did not expect. We appreciate the opportunity to clarify the situation regarding the additional costs associated with your order.
The prices listed on our webshop are tax-exclusive for Canadian customers, which is consistent with the current tax legislation.
What this means for you is that VAT and any applicable import duties are now handled directly by Canadian customs. These costs are not included in the cost of the international shipping.
Any item mailed to Canada may be subject to the Goods and Services Tax (GST) and/or duty.
These charges are typically collected by the delivery service, in this case, FedEx, upon the arrival of the package into Canada. Fedex will charge VAT and handling/clearance costs.
I hope this explanation helps clarify the additional charges for your order. Should you need further clarification, please feel free to ask!
Team EMDR Kit
Excellent Customer Service
After acquiring the wireless set, I realized that the classic set would be better suited for me. I was able to return the wireless set very easily thanks to the fantastic customer service at EMDR kit! The classic set that I now have works wonderfully!
10. elokuuta 2026
Vastaus yritykseltä EMDR Kit
Hi Nate,
Thank you for sharing this kind review! We really appreciate it. 😍
Amazing to hear that you found the "best fit" for you with the Classic Kit and we hope that it will be a great asset for your work.
Kind regards,
Team EMDR Kit
Vastaus yritykseltä EMDR Kit
Hi Tracy,
That's amazing to hear! 🤩
We wish you lots of success with the Set!
Team EMDR Kit
Quick delivery
Quick delivery. When the pulsars were not charging it was easy to trouble shoot and I was very pleased with speedy replacement. Thank you.
30. kesäkuuta 2026
Vastaus yritykseltä EMDR Kit
Thank you for your kind review, Joanne! 😊
Our Customer Service is always happy to help.
Team EMDR Kit
Great Product
Everything works as advertised. Would buy more products from EMDR Kit.
29. kesäkuuta 2026
Vastaus yritykseltä EMDR Kit
That's amazing to hear, Corey! 🤩
Thank you for sharing your kind feedback with others who are interested in our products.
Team EMDR kit
I appreciated the interactive customer…
I appreciated the interactive customer service support which helped me decide to upgrade to a new Kit vs replacing old parts. The quick shipping was amazing, everything was securely packaged and in perfect condition.
25. kesäkuuta 2026
Vastaus yritykseltä EMDR Kit
Hi Rhonda,
Thank you for sharing your kind review, we truly appreciate it!
It is great to hear that the Kit has reached you so fast and in perfect condition. 🙂
We wish you lots of succes with the new Kit!
Team EMDR Kit
The delivery to Germany was fast
The delivery to Germany was very fast. It was all complete and functioning well.
7. elokuuta 2026
Vastaus yritykseltä EMDR Kit
How nice to hear! Thank you so much Melanie! 😊
Team EMDR Kit
Fantastic kit
Fantastic kit. Very well made and sturdy. Use this often and it’s simple and exactly what I wanted. I live the versatility it gives me.
19. maaliskuuta 2026
Vastaus yritykseltä EMDR Kit
Thank you for this kind review, David! 🙂
We are really glad to hear that you like the Set!
Wish you lots of success using it,
Team EMDR Kit
Amazing service
My light bar stopped working out of the blue. I emailed the helped desk and within the hour they responded. They immediately ordered a replacement lighter for me and sent it out before the hour was over. They not only were helpful but very professional and caring.
7. elokuuta 2026
Vastaus yritykseltä EMDR Kit
Hi Jen,
Wow, we are really glad to hear that we could help you so fast! 🤩
This is exactly what we are striving for, to help our customers as soon as possible so they can continue their important work and help others. :)
Thank you for sharing this lovely review, Jen, we really appreciate it!
Team EMDR Kit
Vastaus yritykseltä EMDR Kit
Thank you so much Juanita!
Team EMDR Kit
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