EmailOctopus Arvostelua 192

Affordable cost, easy to use and GREAT customer support!

I've used many email providers over the years and EO stands out for having *just enough* features and the right price. But what really makes me recommend them to friends and colleagues is their first class support. It's a relatively small team that cares about a great customer experience. 👍

I have been using Octopus for my email marketing, having reviewed a couple of the well-known options, and have been very pleased. The system itself is fairly easy to use once you have got the hang of it. There are all the YouTube tutorials you could wish. Best of all, the email support is prompt, human, friendly, and no-fuss. I think it is genuinely the best app support I have experienced from anything. I am a one-man operation and I appreciate all these good points.

I am very satisfied with this email platform. Building newsletters, templates and automations are an easy task, and I love how they provide many filters to create specific criteria for all sorts of tasks. It took a little effort to familiarize myself with the platform and to set myself up in the first week, but it's been easy surfing after that and a lot of fun. The best about emailoctopus is the helpdesk. They are VERY helpful, fast in response and effective. They always go the extra mile to provide information and solutions. Truly, they have the best helpdesk I've ever had on email platforms, and this one is the fifth I am using since I started publishing books! Highly recommended. The only reason I am giving this 4 stars and not 5 is because they are missing some features I would love to see - such as clickable links in the stats and the ability to edit a campaign after it is sent out. But, they tell me they are always making changes for improvement so hope that, soon, it will be just perfect :)

I use EmailOctopus to send a weekly real estate newsletter to over 80,000 clients, and it’s been excellent. The pricing is very competitive, the platform is easy to use, and the support team is responsive and helpful. Great deliverability and solid features without the inflated cost. Highly recommend.

By far the best email marketing platform out there.

After using MailChimp for years, this is by far the superior platform. We outgrew MC with its limitations, and EmailOctopus is much more cost-effective and easy to use.

We are a digital marketing agency and were able to quickly upskill the team to deliver out regular newsletters.

As a result of our experience with EmailOctopus, we have now referred it to multiple clients of ours, and it is now their platform of choice.

After much searching and testing out of email platforms I was so happy to find EmailOctopus. It's so easy to use, I'm getting a great percentage of emails read and for me the clincher is that the customer service is top notch: contact with a real human (not so common these days!) and a really personalised and helpful response. I don't usually write reviews, but this company certainly deserves one.

Engaging team trying to weave through the customer experience. Gets it mostly right with opportunities for more customer friendly features.

Super easy platform that does everything we need it to! The team on live chat are really helpful and quick to respond. Seamless... not a single negative thing to report! Thank you :)

I've been using EmailOctopus for a few days now, and it's been a fantastic experience. The platform is incredibly user-friendly, making it easy to create and send professional email campaigns. The automation features work smoothly, and the pricing is very competitive compared to other providers.

Customer support is responsive and helpful, which is a big plus. The free plan is also a great way to get started before upgrading. Highly recommend for small businesses and creators looking for a reliable yet affordable email marketing solution!

5/5 Stars – Would definitely use again!

New to the mass email market - this is an easy to use & affordable platform to send out info as needed

EmailOctopus stands out for being simple, straightforward, and effective. The platform is amazingly user-friendly, making it easy to create, automate, and send beautiful emails. Even for those who are beginners like me. The dashboard is clean, and the drag-and-drop editor makes designing emails smooth, professional, and presentable.

Though, is a balance between affordability and functionality. You get access to powerful features like segmentation, automation, and integrations without paying an expensive amount of subscription fee like other platforms.

Customer support is so fast to answer. Simple or complex concerns can be easily solved by their team. Like previously, I have a problem integrating a form into my website, but their team helped me sort it out within a couple of minutes.

Email Octopus is the star among the six software providers we use to run our Registered Investment Advisor business. We use Email Octopus for our monthly newsletter and to periodically communicate with our clients. The user interface is powerful and intuitive, the documentation is complete and well-written, and, best of all, when needed, the support is friendly and helpful.

We switched to Email Octopus a couple of months ago and very happy with our experience of the platform. Lots of simple and easy design features and their tech support has been amazing - we receive instant feedback to any design/function queries using "real person chat" which is incredibly helpful. And there is extensive support material available online. Would definitely recommend.

Exceptional Service & Support from EmailOctopus

We’ve been using EmailOctopus for our salon's client outreach, and the platform has been nothing short of brilliant — simple to use, powerful where it counts, and backed by an amazing support team.

I want to give a special shout-out to Thomas, Mia, and Martyna from their support team. When we ran into a complex integration issue, they were incredibly responsive, patient, and genuinely invested in helping us solve it. They not only answered every question we had, but they also followed up to ensure everything was working as expected. You just don’t get that level of care everywhere.

If you're looking for an email platform that’s affordable, easy to work with, and backed by real humans who actually care — I can't recommend EmailOctopus highly enough.

– The 5th Element Hair & Beauty ✨

I just went live with my new site and decided to use EO as my email marketing tool. So far it has been very easy to use, has worked seamlessly (I use WordPress) and customer support has been stellar. I look forward to continuing!

Email Octopus provides a great-value, easy to use email newsletter system, just right for small and medium enterprises (SMEs). Don't worry if you have questions. Their people are available all the time via chat and in my experience tend to resolve questions in minutes.

I originally came to EmailOctopus because they offered the ability for me to use my own Amazon SES account for sending mail. This was very appealing because I have been looking to reduce my email costs. For me, they provide an easy-to-use interface to my Amazon SES. That interface has (very nearly) EVERYTHING that I need. They have fast campaign building tools, flexible automations, and the right list-management tools that I need. Furthermore, EmailOctopus has excellent customer service. If there is ever any question that I have, I am able to jump onto the chat and, usually, get an answer from a very knowledgeable person in about five minutes. I really appreciate the support they give. It has helped me stay productive whenever I got into a jam.

I'm a writer not a computer techy. Email Octopus makes it so easy for me to run advertising campaigns and send newsletters to my mailing list subscribers. When I can't figure something out, the support team are always there to immediately help, I really can't recommend Email Octopus highly enough, five stars is not enough, they deserve 10 !

The videos they put out plus the support I've received so far has been utterly phenomenal. Every single question I've ever had has been dealt with in an excellent manner! I'm new to building an email list and feel confident that the folks at Email Octopus will never let me down. They seem to be customer-oriented to the max.