Dear Sir / Madam, I just had a great experience with one of your employees, Iraia M. Not only was it a very pleasant experience, it was also a very productive experience as Simona solved all... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Elizabeth V did exactly as I asked and was efficient and helpful. I cancelled as I don't need the service anymore. She made the cancellation effortless, rather than obstructive, which can be the... Näytä lisää
Sadly had to cancel our contract after many years of excellent service. 18 years, I think. As a start-up company, the ability to trade faxes was essential, we could not have done without it. Now we a... Näytä lisää
Yritys on vastannut
Wanted to cancel my subscription, because I don't really use e-fax. Mrs Elizebeth V was most helpful and polite. Our correspondence was effortless and to-the-point. Upon posing my request she responde... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
eFax's world renowned online faxing service allows you to send and receive faxes over the internet safely and securely using your email account or the eFax mobile app. Faxes can be sent via PC or Mac computer, tablets and Android or iOS smartphones. Se...
Yhteystiedot
Dragon Road, HG1 5DB, Harrogate, Yhdistynyt kuningaskunta
- efax.co.uk
4,8
Erinomainen
645 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Eveldina was helpful and polite on the…
Eveldina was helpful and polite on the phone and fixed my query quickly and efficiently
9. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Kelsey
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Good customer service
Interacted with Anne L who was quick to respond and very helpful.
7. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Anita
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
We have dealt with Elizabeth V and she…
We have dealt with Elizabeth V and she has been fantastic. Quick to respond to queries that needed resolving in a timely manner. Professional, polite and personable.
An asset to Efax.
7. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Sara
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
I was trying to cancel my subscription…
I was trying to cancel my subscription and it was handled helpfully and efficiently by Elizabeth V.
6. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Great Customer Service
Spoke to Simona, great customer service, very friendly and helpful, resolved our issue quickly with no fuss.
31. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Kiran
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Very Quick response
24. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Arumai
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Easy set-up, easy to use and excellent support!
There’s hardly any set-up involved, and the website is very easy to use. Once you’re done with the set-up you can send a fax by just sending an e-mail. I’ve contacted their support department twice, both times their service was excellent even though there wasn’t really a problem with their software!
All in all; if you need to send faxes, eFax is an excellent choice, highly recommended!
24. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Jan
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Very friendly and efficient
23. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Mrs C Marks
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Simona
I had an efficient experience with Simona from customer service. She provided excellent service and was able to handle my query effectively.
19. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Lisa
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Service and customer good company care are great
Service and customer care are great
18. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Very happy with the courteous way…
Very happy with the courteous way Stefan P dealt with my call, even though it was to cancel the service. The service has been fine over the years, and the cancellation is only through non-usage over a protracted period.
Huw Davies
16. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Huw
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
I had a problem to send faxes and…
I had a problem to send faxes and called Customer service and one of team member, Stefan, gave a really nice assistance to solve the problem. He was so kind and explained the procedure how to proceed. Great assistance ! Thank you
12. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Eugene
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
We've used eFax for our customers for…
We've used eFax for our customers for years, since it was set we haven't had to touch it.
Great support from Elizabeth V today - super quick to respond and got me exactly what I needed. Awesome :D
Thanks for your help.
12. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Steve
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Cancelling efax
Contacted efax and had a very quick response from Elizabeth V, who sorted out our query/problem. Although we are leaving efax, this is mainly because of lack of use, not from the workings.
9. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Shirley
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Contacted Stefan today
Contacted Stefan today, found him to be excellent. Great service and everything sorted within a few minutes.
9. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Maria
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Cancellation
It was only a cancellation but Anne L dealt with me courteously and efficiently
2. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Richard
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
V helpful chat service
Very helpful service from Anne L via chat. Took me through options and offered useful solutions.
26. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Michael
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
I contacted the company by webchat
I contacted the company by webchat. Anne L answered immediately and solved my issue.
25. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Webchat was excellent and solved my problem
I tried to telephone customer service only to be put into a never ending queue so i used the chat through the website. This service was excellent. I spoke to a lady called Anne who immediately helped and solved my problem.
19. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Sue
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
The company I work for no longer…
The company I work for no longer require EFAX so I was asked to cancel the service. I dealt with Anne L on the online chat and she was so helpful and all was dealt with in a matter of minutes. Thank you Anne
23. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Mandy
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
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