Dear Sir / Madam, I just had a great experience with one of your employees, Iraia M. Not only was it a very pleasant experience, it was also a very productive experience as Simona solved all... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Elizabeth V did exactly as I asked and was efficient and helpful. I cancelled as I don't need the service anymore. She made the cancellation effortless, rather than obstructive, which can be the... Näytä lisää
Sadly had to cancel our contract after many years of excellent service. 18 years, I think. As a start-up company, the ability to trade faxes was essential, we could not have done without it. Now we a... Näytä lisää
Yritys on vastannut
Wanted to cancel my subscription, because I don't really use e-fax. Mrs Elizebeth V was most helpful and polite. Our correspondence was effortless and to-the-point. Upon posing my request she responde... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
eFax's world renowned online faxing service allows you to send and receive faxes over the internet safely and securely using your email account or the eFax mobile app. Faxes can be sent via PC or Mac computer, tablets and Android or iOS smartphones. Se...
Yhteystiedot
Dragon Road, HG1 5DB, Harrogate, Yhdistynyt kuningaskunta
- efax.co.uk
4,8
Erinomainen
645 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Such professional customer service
We have been with eFax for almost 20 years. Their service has always been faultless and their customer service is so professional but friendly, especially helpful was Eveldina in our recent contact with them.
8. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Lucy
Wow, thank you so much for those kind words and feedback that you have shared and for the special mention of Eveldina who you were in contact with, we will be sure to pass on your kind words to her. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
First time user of faxes
First time user of efax, and of ever sending a fax! The phone representative Mariana (hope I heard correctly) and Anne Lenihan via the chat box were incredibly helpful. Very quick pick up of calls and chatbox, wish all companies responded as well.
4. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Diane
We are so happy your first fax and experience with us was such a good one and really do appreciate you taking the time to let us know about it too. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
I had a problem sending a fax by email…
I had a problem sending a fax by email but it was resolved quickly by customer service although I was charged a few dollars extra because of the fax number
3. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi John
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Serves me well as an expat
As an expat I needed a fax service for sending and receiving documents with the embassy. I reviewed the available services and settled on eFax. I found it to be a reliable and reasonably-priced service.
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Siri
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Great Service.
Iraia M. understood my query and provided quick and professional response as well as providing time to test my change request.
Thank you !
19. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi SY
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Professional !
I appreciated the quick and professional response to our request from Iraia M.
Thank you !
13. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Lucia
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Elisabeth was very friendly and very…
Elisabeth was very friendly and very patient - she guided me through the process competently 🌸
6. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Ursula
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Ask Questions Tel Number not in service
Had to use the chat function as the "Ask Questions" telephone number is not in service & Sales number had no operators available.
5. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Paul
Thank you so much for your review and taking the time to provide us your feedback, we are sorry no one was available via phone but are happy you got to speak to someone on chat and that they were able to assist you. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
EFAX provides a great service
As always EFAX provides a great product for it's customers.
Excellent service today from Elizabeth V. She went out of her way to help. Her response time was very quick and answered all the questions I had.
I would definitely recommend to others.
4. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Dave
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Exceptional service.
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
A good experience
I have been using eFax since 2008 without any problem. Now I will take some rest, as I succeeded to find someone to take over my job at the parish.
Many thanks to Simona, for her precious help.
Dominique
29. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Dominique
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Had assistance from Nicoleta
Had assistance from Nicoleta . Dealt with my query efficiently and professionally . the only reason 4 stars and not 5 which does not reflect on NIcoleta's performance was that i was on hold for 55 minutes before i could speak to anyone . Perhaps this was due to the time of day .
28. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Clare
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Marijana S
Marijana S. provides exceptional customer service and is amazingly helpful. Many thanks for all the help and support.
15. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Ilija
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Pathectic, Theif , Staff is lier and Shamefull behaviour with no mailig response almost week.
they have charged $36 for one month and after three days they deactivate my account without any permission and is 4 days I am emailing them and also call them , no respose these are black sheeps stoling money from people wallets and in return offering nothing to me. one of their representative put me on hol and never back on call i have waited 20 minutes and with feel very bad , Sham on you efax , staff and customer support.
18. marraskuuta 2023
Oma-aloitteinen arvostelu
Very quick and nice communication with…
Very quick and nice communication with the support center via email on the topic of closing the account.
23. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Maria
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Very efficient and professional service
I called Efax to assist with a technical issue - Simona B was extremely, professional, helpful and efficient - she patiently resolved my issue - excellent service!
23. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Natasha
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Easy to deal with and good value
22. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Ben
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Great service from Stefan
Great service from Stefan. Thanks!
18. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Joel
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Great service from Eveldina
I have been a longstanding customer of eFax and always happy with their service.
Today I had a question which was dealt with charmingly and with great promptness and efficiency by Eveldina.
Many thanks.
21. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Keith
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
I dealt with Simona and she answered my…
I dealt with Simona and she answered my query promptly and efficiently. Thank you
17. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Amanda
Thank you so much for your review and taking the time to provide us your feedback, we are very thankful and really appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.