Dear Sir / Madam, I just had a great experience with one of your employees, Iraia M. Not only was it a very pleasant experience, it was also a very productive experience as Simona solved all... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Elizabeth V did exactly as I asked and was efficient and helpful. I cancelled as I don't need the service anymore. She made the cancellation effortless, rather than obstructive, which can be the... Näytä lisää
Sadly had to cancel our contract after many years of excellent service. 18 years, I think. As a start-up company, the ability to trade faxes was essential, we could not have done without it. Now we a... Näytä lisää
Yritys on vastannut
Wanted to cancel my subscription, because I don't really use e-fax. Mrs Elizebeth V was most helpful and polite. Our correspondence was effortless and to-the-point. Upon posing my request she responde... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
eFax's world renowned online faxing service allows you to send and receive faxes over the internet safely and securely using your email account or the eFax mobile app. Faxes can be sent via PC or Mac computer, tablets and Android or iOS smartphones. Se...
Yhteystiedot
Dragon Road, HG1 5DB, Harrogate, Yhdistynyt kuningaskunta
- efax.co.uk
4,8
Erinomainen
645 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Fax Service
Great Fax Service, I can use it anywhere without having a Fax machine and it works very well.
27. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Yaser
Many thanks for your kind review, we are delighted that you like the service and that it has worked very well for you. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Excellent service from Elizabeth V
Excellent service from Elizabeth V. Sorted out my query very quickly.
19. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Leigh
Thanks so much for your review and feedback regarding your interaction with Elizabeth V. We are so happy that she was very quick to assist you. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Excellent customer service
Excellent customer service, quick and efficient
14. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Many thanks for the excellent reveiw and 5 star score. We are happy to read about our excellent customer service and that they were quick and efficient. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Used For Many Years
We used eFax (previously Venali, it was that long ago) to receive faxes as emails for many years but the number we were receiving had become fewer and fewer until it was no longer required - we hadn't received a fax for a few years.
The end of an era.
Eveldina Z was very helpful with the cancellation.
12. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Richard
Many thanks for your years of service and custom, we wish you the very best for the future and should your needs change in the future, please do keep us in mind. We'll be sure to pass on your comments and feedback to Eveldina also. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
A very fast and effective service
A very fast and effective service. Iraia M was able to resolve ny query in quick time and everything is now working well.
9. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Mark
Wonderful feedack about Iraia, thanks so much for taking the time to share and let us know how fast Iraia was resolving your issue and that everything got sorted and was working right after. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Elizabeth V was very helpful in sorting…
Elizabeth V was very helpful in sorting out an old account which was no longer required.
15. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Mark
We're over the moon that Elizabeth was very helpful in sorting out an old account which was no longer be required. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Excellent service and support
3. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Thank you so much for your kind review, score and feedback - we greatly appreciated. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Vastaus yritykseltä eFax UK
Hi Patia
Thank you so much, we are very happy you have given us a 5 star score and appreciate you taking the time out of your day to do so. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
As a team
As a team, we had a very positive experience during the last several years we use the eFax.
Unfortunately, the time to cancel this service has come due to the shutdown of the department that used it.
And I must admit that Iraia M offered a very professional help.
Speed and kindness, is two of the most valuable behaviors we are all looking for.
Thank you!
27. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Dimitris
We are very happy that you had such a good experience, we're sorry to see you leave of course and wish you all the best for the future. Many thanks also for taking the time to leave us your comments and feedback, especially in relation to Iraia and the interaction you had - we will be sure to share those kind words with her. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Elizabeth V was very professional
Elizabeth V was very professional , dealt with my query efficiently and with extreme politeness
24. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi PRG
Great to read about your professional interaction with Elizabeth and theh efficient help she provided you. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Elizabeth V was great …efficiently…
Elizabeth V was great …efficiently solved my problem ..was friendly and made me happy to be with eFax… they do have great service ….
14. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Thank you so much for your wonderful review and kind feedback comments about your interaction with Elizabeth. It really makes us happy to know you got such great support on the day you needed it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Overall A Great Online Faxing Service
Overall, I've had a positive experience with eFax during my free trial period, and more so with the excellent customer support provided by Elizabeth V. over the phone.
The only issue I had with eFax was the following: I needed to send a fax in PDF form with fillable colour text to the US, however eFax are aparently only able to fax over black and white documents, and no greyscale or colour text can be transmitted over their fax service. Therefore, in the sent folder and their fax viewing portal, the PDF document entry fields were empty, with only the signature and date remaining visible.
So, I phoned eFax customer support, and Elizabeth was able to suggest a solution, and promptly resolve the issue.
12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Zortis
Amazing to hear you had such a positive and supportive experience with Elizabeth who was able to help resolve your issue by offering a solution to assist you. We really appreciate your feedback. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Problem solved quickly
I rang with a problem that a number needed activating and Simona sorted it out quickly and with a very pleasant manner
29. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Many thanks for such a great review. We are so happy Simona sorted your issue out very quickly and do so pleasantly. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Elizabeth V was very helpful
28. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Terry
Thank you so much, it really is great to read about your very help support provided by Elizabeth and many thanks for taking the time to let us know and leave us a review, it's greatly appreciated. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Quick solution
Simona gave a swift and understanding solution to my requirements
28. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Thank you so much for review and feedback to let us know about the swift and understanding solution that you got from Simona to help with your requirements. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Excellent customer service
Excellent customer service, query was resolved very quickly
7. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Anne
Many thanks for your review and kind feedback. We are delighted that you had such an excellent experience and that your issue was resolved quickly. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Great service from Elizabeth
Great service from Elizabeth, who added the premium number immediately.
1. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Liz
We are really appreciate the feedback and review and are very happy to read about yoour great service from Elizabeth. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Efficient and friendly service
Elizabeth was extremely helpful and made the necessary changes to our account promptly and efficiently.
30. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Lynn
Wow, amazing to hear about Elizabeth how helpful she was. Many thanks for taking the time to leave us a review and feedback, we really do appreciate it. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Elizabeth was very helpful as I did not…
Elizabeth was very helpful as I did not have very much information for her to work with only the amount we were paying :) Managed to locate the extra account we did not need and cancelled this for us.
24. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Planit
Brilliant review and feedback, many thanks for letting us know about your wonderful experience with Elizabeth. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
Thank you Simona for assisting
Thank you Simona for assisting in our enquiry. We're in different time zones but every time we received a response quickly. We appreciate the professional service.
22. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Agnes
Thank you so much for your review and kind feedback. We are very happy to read you had such a good interaction and experience with Simona. Should you need anything else please let us know, we will be delighted to assist and help you.
Many thanks,
eFax Support Team
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