Dear Sir / Madam, I just had a great experience with one of your employees, Iraia M. Not only was it a very pleasant experience, it was also a very productive experience as Simona solved all... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Elizabeth V did exactly as I asked and was efficient and helpful. I cancelled as I don't need the service anymore. She made the cancellation effortless, rather than obstructive, which can be the... Näytä lisää
Sadly had to cancel our contract after many years of excellent service. 18 years, I think. As a start-up company, the ability to trade faxes was essential, we could not have done without it. Now we a... Näytä lisää
Yritys on vastannut
Wanted to cancel my subscription, because I don't really use e-fax. Mrs Elizebeth V was most helpful and polite. Our correspondence was effortless and to-the-point. Upon posing my request she responde... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
eFax's world renowned online faxing service allows you to send and receive faxes over the internet safely and securely using your email account or the eFax mobile app. Faxes can be sent via PC or Mac computer, tablets and Android or iOS smartphones. Se...
Yhteystiedot
Dragon Road, HG1 5DB, Harrogate, Yhdistynyt kuningaskunta
- efax.co.uk
4,8
Erinomainen
645 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Prompt and timely reply and sorted my…
Prompt and timely reply and sorted my issue without delay.
8. toukokuuta 2025
Oma-aloitteinen arvostelu
Excellent customer service!
5. toukokuuta 2025
Oma-aloitteinen arvostelu
Extremely helpful customer service
Efax customer service are always polite, courteous, friendly and extremely helpful you couldn’t ask some more.
10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Thank you so much for taking the time to leave us such a glowing review. We are absolutely thrilled to hear that you have had such positive experiences with our customer service team. We strive to provide the highest level of support to all of our customers, and it's incredibly rewarding to know that our efforts are appreciated.
We're especially pleased to read that you always find our team members to be polite, courteous, friendly, and extremely helpful. Please don't hesitate to reach out to us again. We're always here to help.
Many thanks,
eFax Support Team
Excellent customer service
I was back n forth trying to reach out to customer support earlier today due to an issue with my eFax account has been suspended temporarily. After a long hold, finally i have managed to spoke to Elizabeth V via only chat function.
She was very polite, pleasant and helpful person.
Asked me all the relevant security questions ( which indicates, she is taken security very seriously ) and once all confirmed she has confirmed, she has checked my account and sent me a reactivation link, issue has been resolved within a minutes.
she was very professional and spot on on her job. She is an asset to your firm.
Just wanted to say, massive thank you for your help. appreciated.
31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Hiren
Thank you so much for your excellent review and feedback. We're absolutely delighted that you had such a positive experience. We were particularly pleased to hear your kind words about the support you received from Elizabeth. We'll be sure to share your wonderful and complimentary feedback with her – she'll be thrilled to know she made such a positive impact on your experience!
Many thanks,
eFax Support Team
I spoke to Elizabeth V
I spoke to Elizabeth V
eFax/MyFax Multilingual Customer Service Advisor.
I had an issue sending a fax to an 0845 number.
Problem solved by using my email rather than the website, so much easier.
Thank you.
28. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Shaun
Thank you so much for your feedback! We're absolutely thrilled to hear that Elizabeth was able to resolve your sending issue and that you found the alternative method to be much easier. If you have any further questions or concerns, please don't hesitate to reach out to us again. We're always here to help.
Many thanks,
eFax Support Team
Annual Subscription Fee
Called today and was answered by a pleasant, lovely lady - Elizabeth V.
Very keen to assist me in all matters in a calm and professional manner.
I needed her to cancel my annual subscription after quite a few years as this service is no longer needed and without much ado, had it done quite quickly.
Made my day.
25. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Edmond
We're really sorry to see you go, and we'd absolutely love it if you'd consider using eFax again in the future, should your needs change. We really appreciate you taking the time to share your positive experience about Elizabeth. We'll be sure to pass on your kind words to her. We wish you the very best for the future.
Many thanks,
eFax Support Team
Super helpful and quick service
Super helpful and quick service. Shout out too Iraia was super helpful!!
18. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Frankie
We are thrilled to hear about the excellent service you received from our support team, especially the amazing help you got from Iraia. We'll be sure to share the news with her and let her know how helpful she was.
Many thanks,
eFax Support Team
Vastaus yritykseltä eFax UK
Hi Michael
We truly appreciate you taking the time to share your feedback. We're delighted to know that our support team provided you with such a great experience.
Many thanks,
eFax Support Team
Very pleasant and helpful response
Very pleasant and helpful response
Excellent service
6. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Helen
Thank you so much for taking the time to leave us a review. We're absolutely thrilled to hear that you had such a positive experience with our support team. Your feedback is incredibly valuable to us, and we're committed to ensuring that all our customers receive the same level of excellent service that you did. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help.
Many thanks,
eFax Support Team
I called the European customer service…
I called the European customer service line and was connected to Iraia M. who was incredibly helpful to me in cancelling my account since I had had many issues doing so through the normal methods. She was wonderful!
15. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Mariana
We're genuinely sorry to see you go and truly hope that you'll consider using eFax again in the future should your needs change. Your feedback is valuable to us, and we appreciate you taking the time to share your positive experience with Iraia. We'll make sure to pass on your kind words to her and the rest of the team. They'll be thrilled to hear about the positive impact they've made. We wish you all the best in your personal and professional endeavors for the future.
Many thanks,
eFax Support Team
GREAT CUSTOMER SERVICE
We set up an efax account many years ago, but sadly we haven't had the need to use it for a long time. I called today to cancel the account and Iraia M was so helpful and very patient. Excellent customer service. Thank you from Vision Windows Ltd
9. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Vision
We're sad to see you go and hope you'll consider using eFax again in the future if your needs change. Thank you for your feedback and for sharing your positive experience with Iraia. We'll pass on your kind words to her and the team. We wish you the best.
Many thanks,
eFax Support Team
After using eFax for many years I…
After using eFax for many years I decided to cancel as I don't use this service anymore. Stefan from customer service was very helpful in arranging refund.
12. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Max
Thank you for your feedback and for being a valued customer for many years. We're truly sorry to see you go and sincerely hope that if your needs change in the future, you'll consider using eFax again. We appreciate you taking the time to share your positive experience with Stefan. We'll make sure to pass on your kind words to him and the team. We wish you all the best in your future endeavors.
Many thanks,
eFax Support Team
Help team help me to fixed all
Help team help me to fixed all. Very educated person and very proactive
10. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Arthur
We appreciate you taking the time to leave us a review. We're delighted to know that you had a great experience with our team! We value your time and strive to provide efficient and effective support, so we're happy we could resolve your issue quickly.
Many thanks,
eFax Support Team
Your staff member was excellent and…
Your staff member was excellent and solved my issues within a minute.
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Rpmg
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had such a positive experience with our team! We're especially pleased that we were able to resolve your issue so quickly – we understand that your time is valuable, and we strive to provide efficient and effective support in every interaction.
Many thanks,
eFax Support Team
Patient and understanding service
The customer support helped me understand what problem I was facing and showed patience and understanding ( Iraia M.)
4. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Salim
Thank you for taking the time to share your feedback. We're delighted to hear that Iraia was able to assist you in identifying the root cause of the problem you were experiencing. We're particularly pleased that Iraia displayed patience and was able to guide you through the steps to resolve the issue.
Many thanks,
eFax Support Team
Just amazing service
Just amazing service
to the point to get the issue resolved thank you
29. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Jay
We were absolutely delighted to hear about your positive experience and are thrilled that we were able to resolve your issue quickly and efficiently. Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share your kind words and leave us a review.
Many thanks,
eFax Support Team
Fast and helpful
Excellent service. Timely and to the point.
28. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Louis
Your feedback means the world to us. We're truly grateful that you took the time to share your experience. It's incredibly rewarding to hear that we were able to provide you with excellent service that was both timely and efficient. We're committed to delivering the highest quality service possible, and your positive review reaffirms that we're on the right track.
Many thanks,
eFax Support Team
Excellent service
Excellent service. Immediate response to my email and my request sorted within a day. Very impressed and highly recommended. Thank you Elizabeth V
24. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Maria
Thank you so much for your feedback. We really appreciate you taking the time to let us know about the prompt and efficient email response you received from Elizabeth. It's great to hear that she was able to assist you so quickly!
Many thanks,
eFax Support Team
Elizabeth V was very helpful when she…
Elizabeth V was very helpful when she processed our request for a Change of Responsibility on the account.
16. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi Amanda
Thank you for your feedback regarding Elizabeth's assistance. We're delighted to hear that she was able to handle your request efficiently and effectively. We understand that your time is valuable, and we're pleased that Elizabeth was able to provide you with a positive experience.
Your feedback is very important to us, as it helps us to continually improve our service. We truly appreciate you taking the time to share your thoughts, and we'll be sure to pass your kind words along to Elizabeth and her team.
Many thanks,
eFax Support Team
Customer service:
Customer service:
Customer service was first class and the operator was extremely helpful and attentive.
My issue was resolved very quickly
8. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä eFax UK
Hi William
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you received first-class customer service and that our operator was extremely helpful and attentive during your interaction.
Providing excellent customer service is our top priority, and we're delighted that we were able to meet your expectations. Your feedback is invaluable to us as we continuously strive to improve our services and ensure that every customer has a positive experience.
Many thanks,
eFax Support Team
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