Ecoffee Cup Arvostelua 

I broke my cup, I emailed to see if I could buy the cup without top or sleeve. Claire was so helpful and sent me a replacement foc!
I am so impressed and with the ability to send the old one back for recycling by freepost.
Keep it up - what a great service and contribution to sustainability
THANK YOU

De cups zijn van zeer goede kwaliteit. De deksel is van dik materiaal en sluit goed aan. Zowel de witte als zwarte variant zijn mooi van kleur.

I spoke to Claire earlier today and she replied very quickly, friendly and sent me a replacement coffee cup in the post! Great company, and great products, with friendly, helpful staff!

I bought my ecoffee cup several years ago and I love it! It's just the right size and travels so well. Easy to get filled on the go. Definitely the best reusable cup I've ever had. I purchased several more to give as gifts this year and they came quicker than I expected. Great service! I'm very happy to have found this company.

I have owned one of these for over a year now, and I have to say I absolutely love it! The designs are great and the quality is fantastic. Great option if you are looking at taking your coffee-to-go in a more sustainable way. Totally recommend it!

I broke my ecoffee cup by standing on it.. but still had the silicone lid and holder... they so kindly sent me a new cup in the post! So I didn't waste the lid and holder, so kind! and quick. I am going to be more careful with this one! It's a great cup and saves wasting paper and plastic with disposable ones.

I really like the quality of the cups they provide
Fast shipping and dispatch time
The cup come in good condition
I have enough cups for myself but I would definitely recommend this website/brand to a friend

We have enjoyed using our Ecoffee cups for several years but unfortunately we dropped one recently on our kitchen tiles and it broke. I contacted Ecoffee's Customer Services team to find out whether they could supply just a replacement cup for us to use with the existing silicone parts from the broken cup. Claire from Customer Services was so helpful and arranged a suitable replacement with colours to match the silicone as the original cup design is no longer available. The replacement cup arrived within a couple of days and it's ideal. We miss our old cup that broke, but the new one has such a lovely design that I'm sure we will soon be just as attached to it as we were to the old one! We have been very impressed by our Customer Service experience. It's also great that Ecoffee has a freepost address that you can send any broken cups back to for recycling. Thank you Ecoffee!

Very happy with my ecoffee cup. I bought one about 2 years ago and still in excellent condition easy to clean.
Love the beautiful flowery designs.
Recently I lost my favorite print, but when I messaged costumer service they instantly set to help me find one as it's not on their website anymore.
Only a week passed and now I have my new cup.
Thank you so much for the help from Claire from Costumer service for finding this cup form me!

Excellent customer service from Clare- so helpful and efficient. A pleasure to deal with. Thank you!

I ordered this cup on Monday and arrived very promptly on Thursday. I am delighted with the new mug. We have 2 each in my family a large and small one. I needed to replace my large one as I had lost my brown lid and couldn't get a replacement.

These cups go with us on walks cycle rides and are used at NT shops where a small discount is given for bringing your own.

These are hands-down my favourite tea travel cup. They don't add a plasticy smell when you are drinking from them, they are easy to wash up and I love that you can swap the lids and sleeves as you get more! Unfortunately my partner and I are quite clumsy and dropped and cracked a cup-part each (after 4+ years of use). I went to order replacement cup parts only so as to not waste the silicon spare parts we had amassed from our unintentional throw-down, but I could only see the silicon replacement parts for sale. I got in touch with customer services after being pointed in the right direction on Twitter and they sent us two new cup-only parts free of charge!! They absolutely didn't have to do this, as it was our fault they were broken, and it was just such a lovely touch. They are THE travel mug of choice for me :)

Quality reusable coffee cups with an impressive customer service. Reliable brand with a responsive support team who go above and beyond expectations to ensure customer satisfaction.

I recently got in touch with Claire from the Customer Services team regarding my ecoffeecup, which had broken after I accidentally dropped it. She very kindly arranged for a replacement of my choice to be ordered. Claire dealt with all my queries quickly and efficiently, ensuring that I knew exactly how to return the broken pieces for recycling via their freepost method.

Beautiful, high-quality products paired will excellent customer service, I will be buying from Ecoffeecup again in the future.

Lovely cup, great customer service.

I recently ordered a selection of products from Ecoffee cup, and received fabulous customer service from a lovely woman called Claire. I definitely recommend!

Lovely company , great customer service , great coffee cups.

I love these coffee cups! I have several as the designs are so great and often use them at home, as well as on the go. The cups are sturdy - I've accidentally dropped mine on my tile floor on a couple of occasions and they've been fine. But most importantly for me, the lids are secure, especially with the spout tab (I've bought other brands in the past which have leaked) - a godsend if you knock it over near a laptop. They're eco friendly, light to carry and far easier to clean than metal drinks bottles.

My go-to ecoffee cups for me and presents for family and friends. Well made, reliable cups and when I did need a spare part it was sent out quickly. Thank you

I've had three of these cups. It's the only cup I've found that doesn't taint the drink with any taste and has a nice shaped mouthpiece to drink from.

However. As others have said, they break REALLY easily when dropped from just a moderate height I have now had three cups break. On their website they list 'spare parts'. The only parts available are the silicone components, i.e. the lid and the sleeve. Unless lost, I really cannot see the need to replace as 'spare parts'?

Why can't I just buy a new bamboo cup and use my existing sleeve & lid? Now THAT would be eco friendly. Instead, I am forced into buying yet another whole cup, complete with silicone lid & sleeve, unnecessary manufacturing and wasted energy.

So, nice cups, but I think marketing as 'eco friendly' it is not. Would love to know from these companies how many times I have to use their cup to offset the emissions created in manufacture?