Customer Service, package arrive on time and mostly, mostly my new Echoe/Neutra 1956 GMT Khaki, what a LOVELY Piece!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Lovely watch and keeps excellent time. Well and securely packed for shipment. Tremendous shipping issues-stuck in Customs for weeks with DHL requesting more information. I provided what I could th... Näytä lisää
Mi è arrivato 2 ore fa un Averau fasi lunari Limited Edition, che dire, il packaging è veramente curato nei minimi dettagli, l'orologio poi è davvero uno spettacolo. Indipendentemente dai gusti estet... Näytä lisää
Yritys on vastannut
To start, I still haven't received the watch; it's still in customs. You sent the watch four weeks after payment (I read after you left for vacation). At customs, they requested a lot of informati... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Founded in 2018 by Nicola Callegaro and Cristiano Quaglia, echo/neutra is an Italian brand that manufactures Swiss Made mechanical watches, designed in Italy with a high sports content. The reference to the mountains and, specifically, to the Dolomites, is evident starting from the names chosen for the collections.
Yhteystiedot
Piazzetta Carlo Rosso 3, 35028, Piove di Sacco, Italia
- +390490972581
- info@echoneutra.com
- echoneutra.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 80 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Refined and distinctive.
The designs are refined and distinctive.
Echo Neutra's customer service is exceptional. I will be back for another watch as my collection grows.
Grande orologio di qualità assoluta
Grande orologio di qualità assoluta. Un ottimo investimento economico che ripagherà in poco tempo. Davvero ottimo!
The watch is amazing
The watch is amazing, I love it and the company did a lot of work to help me clear it though customs, extremely happy!
I'm waiting for it
To start, I still haven't received the watch; it's still in customs.
You sent the watch four weeks after payment (I read after you left for vacation).
At customs, they requested a lot of information for the watch's release (Mexican regulations), but I hope to finally have it this week, all the paper work it's done.
Honestly, the taxes aren't that high, so it worth buying it.

Vastaus yritykseltä echo/neutra
Esperienza perfetta
Prodotto di alta qualità
packaging perfetto
spedizione rapidissima
molto probabilmente acquisterò altri prodotti
Very Happy.
Delighted with my Rivenera. Excellent time piece with an elegant design.
Orologi molto belli
Acquistato sul sito un crono grigio. Molto bello l'orologio, in particolare mi è piaciuto molto il contrasto del 1956 rosso piuttosto originale, un disegno non diffuso nel mondo dell'orologeria e che rende echo/neutra unico.
Un suggerimento: dovreste prevedere nella fase di acquisto la possibilità di inserire la misura del polso, in modo che l'orologio con bracciale in metallo possa arrivare già indossabile.
Terrific Attention To Detail
Really good watches. I am extremely impressed at the presentation and craftsmanship.
Perfect watch und very fast delivery
Perfect watch und very fast delivery - lave my new watch
orologio perfetto e bellissimo
orologio perfetto e bellissimo, si vede che la qualità c'è, molto consigliato mi hanno davvero stupito
Beautiful watch.
Watch arrived when it was supposed to. Beautiful presentation. Useful tool provided too. Watch looks really nice; very very happy with it. I like that it's a manual wind too.
Ordering is easy
Ordering is easy. Shipping was super fast. The watches are beautiful.
Fifth Echo Neutra timepiece…
This is my fifth Echo Neutra timepiece and they are all fantastic timepieces. Customer service is excellent and the whole experience from the ordering process to shipping is flawless. I highly recommend their timepieces to any watch enthusiasts out there.
The averau moon phase big moon white dial …
The averau moon phase big moon white (full lume) has grown to be my favorite watch in the past month it’s dominated my collection it’s slowed me down on purchases as well this watch has a personality and it’s very unique everything about it is done well the h link bracelet is amazing I also have the black cadura band as well I highly recommend this brand received on 6-17-25 my birthday present
Very satisfied customer
Echo neutra,
I am writing to express my heartfelt gratitude for the outstanding service you provided regarding my watch issue. Your proactive approach truly exceeded my expectations and turned what could have been a frustrating experience into a fond memory. I feel as if we are friends. Thank you.
Not only did you promptly arrange for a replacement while providing a tracking number, but you also went above and beyond by including a complimentary watch pouch as a gesture of goodwill. I love it!! This thoughtful touch, combined with your commitment to thoroughly analyze my original watch, demonstrates your dedication to customer satisfaction.
Your exceptional service has removed any initial doubts and I will enthusiastically recommend your brand to friends and family. Which I already have. Thank you for going beyond your duties to ensure I feel valued as a customer. Wow great job and I look forward to enjoying and spreading the word about my experience and the professionalism of your brand for years to come.
Your lifelong customer,
Chris Keller
Cinturino per Averau 39, ottimo
Ottima e tempestiva spedizione. Cinturino molto bello e di qualità, valorizza l’orologio. Tutto perfetto, grazie
Kein Impressum
Kein Impressum, keine ausreichenden Informationen zu Produkten, Verschleierung von Herkunft und Material

Vastaus yritykseltä echo/neutra
Web page easy to use
Web page easy to use
Nice package
Beautiful Watch
It would be great having more óptions in straps for each watch

Vastaus yritykseltä echo/neutra
AVERAU 39 Moon phase
Quick shipping, well packaged item, great presentation, excellent product.
Very happy with my purchase, highly recommended!

Vastaus yritykseltä echo/neutra
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Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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