Ebac Arvostelua 

Humidifier, fast delivery from manufacturer's website. Easy set up. Seems to be working great

Just taking our 2 year old EXPENSIVE EBAC washing machine to the dump.
Broken down 3 times , poor repair service despite warranty.
NOT FIT FOR PURPOSE

This is the worst washing machine I have ever used. It frequently fails to spin for ridiculous reasons — either the load is apparently too light or too heavy, even when washing just two bath towels. It feels impossible to load it “correctly.”
The control panel regularly loses power for no clear reason. The only way to reset it is to turn the power off and on again, and sometimes the machine stops working.
Customer support is frustrating. I’ve had to contact the service centre repeatedly to arrange repairs, yet the problems keep coming back. Overall, it’s unreliable, poorly designed, and extremely disappointing.

Bought Dehumidifier in 2022 now sounds like an aircraft waiting to take off, customer service want £115 to service it not that impressed considering it's age.
Customer service useless and MD didn't even respond not good no empathy and no help at all.

PHONE ANSWERED within 4 rings, operator Natalie, found the account, logged the fault, booked an engineer in for next day to repair my 5 year old EBAC washing machine, he arrived next day before 10am, what more could you ask from a British manufacturer, which also gives a 7 year warranty,

Brilliant Customer Service, went above and beyond all reasonable customer expectation, to collect my dehumidifier from my front door, return it to their factory, then to fully safety check, replace damaged parts, caused by power surges in my home, then return it again, to my front door, all ready to go, then accommodate all this within warranty. This is certainly the best customer care experience I have ever had in my 60+ years. EBAC truly are the Best of British.

Dont be fooled thinking because this washer is expensive it is good I bought it for the 10kg load and the 1600 rpm spin, it doesnt spin properly a full 10kg load the washer I paid less than half the price for is better

Bad product, unreliable, very poor customer support/service.
I bought this washing machine to support UK businesses and because I believed it would be good.
It is unreliable, doesn't spin, doesn't balance for absolute ages. Makes loud bangs when trying to balance ordinary wash loads. Never finished on time. Wastes electricity and my time. I tried asking customer service for advice, who replied very off hand implying I was doing everything wrong. I've never ever had such a useless unreliable washing machine. After several months of perseverance I just want my money back.

Sadly the machine, like most things these days, does not do as it says on the box. After only 5 months mine needed a new pump and main board. It still after just a few washes fails to spin properly and it takes two to three more attempts to get it to spin. It's not as quiet as they claim either so I can't recommend the product that I'm sadly stuck with. That'll teach me to come away from Bosch and Miele....... Great Britain has a way to go yet to match their sophistication.

My ebac dehumidifier died was 18 years old. So I purchased a new one and what difference. So quite and the new digital controls makes life easier. It’s collected so much water and humidity in the unheated conservatory is down to 58.

Having had our dehumidifier for several years, we had a problem with it. Phoned the company to enquire about a replacement unit. They informed us they offer a repair service for a set fee which included collection and delivery and any parts needed. We elected to have the repair, within 10 days it was collected, repaired and returned to us. What a great experience to find such great customer service and helpful staff. Would not hesitate to recommend this wonderful company.

Do not buy any washing machines from this company! Unless you want to spin your clothes four,five, six times at 20 mins a go to spin the water out of them! This is not an issue with my machine, check online to see how common this is. Worst purchase I have ever made. Not what I expected from their claims of ‘the best washing machines around’
The worst I would say.

I had my EBAC dehumidifier for nearly 20 years.
In that period it was used effectively without any problems and was fairly quiet.
When I moved house and no longer needed it, I passed it on to someone else as it was still fully operational.
Would definitely recommend.

I have had my 8KG cold fill washer over 12 months. The washing performance is very good, and we have had no problems with it. The noise level is a lot quieter than my previous Zanussi washer. It has a sturdy feel to it, including a 7 year warranty.

Bought our 9kg washing machine beginning of 2022. It's always had a tempermental attitude to spinning, seemingly unable to redistruibute the load itself so we've often had to stop it, unload and reload before it will deign to spin.
One segment of the time display has failed which is annoying and a worry that more might go over time.
And now worst of all it's started leaking. Have had a look under the lid and can see a hole worn in the drum to door seal where a clip has rubbed (no sign of that leaking but..) and the flexible connector from the dispenser draw to the drum has worn and torn a hole which is defintiely leaking.
On top of that the finish to the front panel is poor. There are a couple of spots where rust is developing and some of the screws are rusting too. Obviously penny pinching to not use stainless screws around the dispenser draw where there's bound to be some moisture.

Bought ebac washing machine around 5 years from day one it never worked properly from washing to spinning leaking water extremely noisy.
Last week it decided to dump all its water over the floor we loaded it straight in the truck and took it to recycling.
Now have a hotpoint very quiet washes brilliant couldn’t be any happier.

This is the noisiest machine I have EVER heard. Had an engineer out who said nothing wrong and we must not be putting enough washing in or not loading it correctly!
Such a shame wanted to buy British.

Yesterday was a happy day in our household. I came into the utility to find the Ebac washer had thrown out a lake of water all over the floor and was now completely unusable. Hip hip hurrah!! We were simply thrilled to bits! Bring out the champagne!

To explain our delight. :
Four years ago we bought a 9kg Ebac washing machine for the princely sum of £750. From day 1 it wouldn't spin properly. Ebac blamed it on us not loading it properly. Recognise that one? How it's never the fault of their machine, but always the customer's? Right, so the extra electricity that machine has cost us is off the charts. By the time you've tried spinning on 600 first, or even handwringing it first, and THEN try it on 600? And then, if that works, try it on 1200? Sound familiar? By the time you're finally done, you'll have spun it at least 3 x 19 minutes, sometimes even more?
Then it started leaking all over the place. FOUR repairs later Ebac had as enough of us as we had of them, and they bought off the remainder of our 7 year warranty. That was earlier this year. And ever since we have just been waiting for the washer to give up the ghost one final time, so that we could finally get a new one.
And yesterday was the day!!! Amazing feeling.
Ding d0ng, the wicked washer's dead!

FYI, we asked the various repairmen which washing machine they would buy, and all four of them said Beko. Word to the wise. Less than half the price of an Ebac, too.

Machine is well made and washes well, but spin cycle is poor. complained to Ebac who advised we were not loading correctly, previous machine never had this problem.
Wanted to by British, but now regret.

We bought our washing machine in August. Over the years, we have had many different makes of washing machines. The last one was a Sumsung which served very well until it went wrong. However, this Ebac is definitely the best we have had. It is very quiet, efficient and economical. We chose Ebac because it's British-made and it comes with a 7-year warranty. Also, the price was right and it's British-made.