I ordered a pair of shoes and a t shirt. However they took far too long to arrive. Chloe from from the D+D team, sorted the issue out and explained that they may have been lost in transit, swiftly o... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I didn’t feel that the shoes looked exactly like the photos. My partner noticed a discernible difference between what was marketed and what was received as well. Namely, the fray is not as pronounce... Näytä lisää
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The clothes are great as always, and arrived soon, especially considering it’s an ocean away. The clothes are comfortable and breathable. The design definitely will last a while. I overall enjoy my pu... Näytä lisää
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Ordered the CB Off-White Sneakers and the pair dropped in price the day after. I reached out and the team sorted a price adjustment without any fuss — refunded the difference straight to my original p... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä DUKE + DEXTER
Yrityksen kirjoittama
Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain.
SHOP MEN'S
SHOP WOMEN'S
CONTACT USYhteystiedot
Yhdistynyt kuningaskunta
- info@dukeanddexter.com
- dukeanddexter.com
4,7
Erinomainen
2 t. arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DUKE + DEXTER
Hi Titouan,
Thank you for the lovely feedback. We’re so pleased you enjoyed the packaging and personal touches- it means a lot to us.
All the best,
Chloe - Customer Care
Easy experience & great communication
The purchasing process was simple and my order was shipped quickly and accurately. I appreciate all the of timely and clear shipping & customs notifications, which made the process feel easy. Thank you!
5. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Stu,
Thank you for your kind words. We’re really glad the process felt smooth and well communicated from start to finish.
All the best,
Chloe - Customer Care
Purchased a bomber jacket for £260 for…
Purchased a bomber jacket for £260 for this amount of money you’d expect better quality….but no, loose stitching all over the place, and the jacket is already starting to bubble after 1 wear !!!!!!
1. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Ryan,
Thank you for your review.
We’re sorry to hear about your experience with the bomber jacket, however we would like to note that we did not receive any prior contact from you before this review was left.
We have since tried to reach out and sent follow-up questions in order to better understand and resolve the issue, but unfortunately we have not yet received a response.
We are always here to help and would have been more than happy to look into this for you directly and resolve it as quickly as possible.
As a small team, we genuinely encourage customers to reach out to us first so we can investigate and provide support, as we are often able to resolve issues quickly and efficiently.
If you are open to it, we are still very happy to assist and would appreciate the opportunity to look into this further for you.
Kind regards,
Sophie
Vastaus yritykseltä DUKE + DEXTER
Hi Nigel,
We really appreciate it. Glad you’re enjoying the products and communication.
All the best,
Chloe - Customer Care
Really lovely wallet and trainers with…
Really lovely wallet and trainers with the Cole Buxton collaboration. Will continue to revisit this brand. You can expect high quality products.
5. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Blake,
Thanks so much. We’re pleased you love the wallet and the Cole Buxton collaboration pieces, great choices. We look forward to having you back.
All the best,
Chloe - Customer Care
Top Quality Merchandise
Top Quality Merchandise, hands down! The site was easy to navigate, and the order was paid for in my own country's without having to find that option and change it for myself. The Merchandise itself is really nice and I've had guys ask me where I bought my shirts and got some stares and smiles from the ladies so you know 100 you look good! The only negative part of the experience was the extremely high duties I had to py in Canada because the merch came from England! I wasn't expecting that! However, when your getting top quality head turning Merchandise, I guess thats just the price you gotta pay! 5 Stars !
1. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Christopher,
Thank you for such a detailed review. We’re really glad you enjoyed the quality, styling, and overall experience. We appreciate your understanding around duties, and it means a lot to hear the pieces are turning heads.
All the best,
Chloe - Customer Care
Excellent customer service…
Duke and Dexter customer service are always friendly and super helpful with sizing and ensuring the customer is looked after
29. huhtikuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Matthew,
Thank you so much for your kind words! We’re really happy to hear that our customer service team has been helpful with sizing . Thanks for sharing your experience with us.
Sophie
Very good looking shoes
27. huhtikuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Ling,
We’re so glad you like the shoes and appreciate the kind feedback. Thanks again for your support
Sophie
All went smooth regarding the shipping
All went smooth regarding the shipping! No problem with customs and very fast. Quality of the belt I purchased is also perfect. Can highly recommend!
28. huhtikuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Tom,
Thank you so much for the great feedback! We’re delighted to hear everything went smoothly with shipping and customs, and that you’re happy with the quality of your belt. We really appreciate the recommendation!
Sophie
Very quick delivery
Very quick delivery, very happy with the whole process and the shoes are amazing!
28. huhtikuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi!
Thank you so much for your feedback! We’re thrilled to hear you were happy with the delivery, the overall experience, and of course the shoes themselves. Enjoy your new pair!
Sophie
Great quality and size
Great quality. Timely shipping. Large enough to hold everything I need but not big. Very happy with it
1. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi!
Thank you so much! We’re really happy to hear you’re pleased with the quality and size. Enjoy!
Sophie
Vastaus yritykseltä DUKE + DEXTER
Hi Jay,
Thank you for your feedback! We’re so pleased to hear you’re happy with the product quality and quick delivery.
Thanks for your support!
Sophie
An absolute disgrace
For a pair that costs €220, it arrived in a simple plastic bag with the shoebox completely damaged and crushed. An absolute disgrace, and no financial compensation whatsoever !!!
30. huhtikuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Ahmed,
Thank you for your review. We’re very sorry to hear about your experience and the condition your order arrived in.
We’d like to clarify that we had not received any prior communication regarding this before your review was posted. As soon as we became aware, we reached out to you twice via email to request photos and better understand the issue so we could resolve it for you as quickly as possible. Unfortunately, we have not yet received a response.
For transparency, all orders are shipped in protective outer packaging to prevent damage in transit. In cases where damage does occur during delivery, we are always happy to step in -whether that’s arranging a replacement, offering a resolution, or assisting further once we’ve reviewed the details.
We remain more than willing to help and would encourage you to get back in touch with us so we can make this right.
All the best,
Chloe - Customer Care
Vastaus yritykseltä DUKE + DEXTER
Hi Jaequan,
Thank you. Glad you love the hat and that it arrived quickly. Hope to see you again soon!
All the best,
Chloe - Customer Care
Vastaus yritykseltä DUKE + DEXTER
Hi Tihi,
Thanks so much. We’re glad you love it!
All the best,
Chloe - Customer Care
Everything about this product has been…
Everything about this product has been great. The quality of shoes, the efficiency of delivery and the personal touches show the effort that D+D go to providing an excellent product. Bought a pair for my wedding and am so pleased with how great they look.
28. huhtikuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Max,
We truly appreciate your feedback. It’s an honour to be part of your wedding, and we’re so pleased you’re happy with the shoes and overall experience.
All the best,
Chloe - Customer Care
Epic brand
Epic brand, very well made products, you get what you pay for! Always well packaged, couldn’t recommend more highly.
28. huhtikuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi George,
Thank you for the kind words. We’re really glad you appreciate the quality and packaging, it means a lot.
All the best,
Chloe - Customer Care
Good quality
27. huhtikuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi,
Thank for your feedback.
It's much appreciated.
Sophie
Great wallet and was delivered fast!
27. huhtikuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Nathan,
Thank you for your review! We’re so glad you love the wallet and that it arrived quickly.
Looking forward to have you again soon.
Sophie
I just got my first pair of shoes and…
I just got my first pair of shoes and the matching scorpion wallet. I love it
27. huhtikuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Yassine,
Thank you so much! We’re thrilled to hear you love your first pair of shoes and the matching scorpion wallet. Thanks for your support!
Sophie
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