I ordered a pair of shoes and a t shirt. However they took far too long to arrive. Chloe from from the D+D team, sorted the issue out and explained that they may have been lost in transit, swiftly o... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I didn’t feel that the shoes looked exactly like the photos. My partner noticed a discernible difference between what was marketed and what was received as well. Namely, the fray is not as pronounce... Näytä lisää
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The clothes are great as always, and arrived soon, especially considering it’s an ocean away. The clothes are comfortable and breathable. The design definitely will last a while. I overall enjoy my pu... Näytä lisää
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Ordered the CB Off-White Sneakers and the pair dropped in price the day after. I reached out and the team sorted a price adjustment without any fuss — refunded the difference straight to my original p... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä DUKE + DEXTER
Yrityksen kirjoittama
Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain.
SHOP MEN'S
SHOP WOMEN'S
CONTACT USYhteystiedot
Yhdistynyt kuningaskunta
- info@dukeanddexter.com
- dukeanddexter.com
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2 t. arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The shoes are wonderful.
The shoes are wonderful and we're packed with big care. Thx for the delivery and exp.
27. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Georgios,
Thank you for your lovely feedback!
We’re delighted to hear that you’re happy with the shoes and that they arrived carefully packaged. It’s great to know you had a positive delivery experience as well.
We really appreciate your support and hope you enjoy wearing them.
Sophie
Amazing products as always.
Amazing products as always.
Fast and prompt shipping - excellent quality.
26. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Luis,
Thank you for your kind words and continued support!
We're delighted to hear that you're happy with both the products and the service.
Providing exceptional quality and fast, reliable shipping is always our goal, so it's wonderful to know we've delivered on that for you.
We truly appreciate your loyalty and look forward to serving you again soon.
Sophie
Vastaus yritykseltä DUKE + DEXTER
Hi Benjamin,
Thank you for your feedback!
We're delighted to hear that your return process was simple and hassle-free.
We work hard to make returns as smooth and straightforward as possible, so it's great to know that was your experience.
We appreciate your support and hope to welcome you back again soon.
Sophie
We love the shoes, not the quality.
We love the shoes; however we received a damaged pair of shoes. When we contacted customer service, the told us that all of their shoes have the “rough feature,” which is not part of the online description.
26. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Heidi,
Thank you for your feedback.
We're sorry to hear that you were disappointed with your pair.
As discussed with our customer service team, the rough edge detail you noticed is an intentional part of the design and craftsmanship of the shoe and does not affect its quality, durability, or wear.
We appreciate that this feature may not have been what you expected based on the online images.
That said, we want you to be completely happy with your purchase.
If you would prefer a replacement pair or would like to arrange an exchange, our team would be delighted to assist you with the process, as already outlined in our email correspondence.
Please don't hesitate to get in touch if you'd like any further help arranging an exchange.
Sophie
Very fast shipping and quick responses…
Very fast shipping and quick responses from the support team. Shoe fits great and excited to wear them!
26. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Renato,
Thank you for your wonderful feedback!
We're delighted to hear that your order arrived quickly, that our support team was able to assist you promptly, and that the shoes fit perfectly.
We hope you enjoy wearing them and appreciate you taking the time to share your experience.
Thank you for choosing Duke + Dexter!
Sophie
Top Loafer
Bin sehr sehr zufrieden mit der Verarbeitung und Optik der Loafer. Auch der Versand ging auffällig schnell, dafür dass aus UK verschickt wird. Am Packaging könnte vielleicht noch etwas gearbeitet werden, wenn man den Preis der Schuhe berücksichtigt.
28. marraskuuta 2025
Vastaus yritykseltä DUKE + DEXTER
Hi Placido,
Thank you for your feedback. We’re delighted to hear you’re so pleased with the quality and look of the loafers, and that the shipping exceeded your expectations. We also appreciate your comments on the packaging and will certainly take them into consideration as we continue to improve the experience.
All the best,
Chloe - Customer Care
Great Product, Smooth Buying Experience
I had a very positive experience with Duke + Dexter. The Wilde Chestnut Vine Penny Loafers immediately stood out because of the craftsmanship and attention to detail. The leather felt high quality, and the design has a lot of character while still feeling versatile enough to wear in different settings. I also appreciated the communication throughout the order process. Shipping updates were detailed and consistent, and the follow through made it easy to know exactly where things stood from order to delivery.
5. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Rick,
Thank you for such a thoughtful review. We’re delighted to hear the Wilde Chestnut Vine Penny Loafers stood out to you for their craftsmanship and character. It’s also great to know the communication and shipping updates made the whole experience feel smooth from start to finish.
All the best,
Chloe - Customer Care
Pure love to all of y‘all
Pure love to all of y‘all. I‘m absolutely in love with my loafers and the belt is in daily use (wish there was a 2xl cause i have a bigger booty but it‘s file:)
Will definitely buy more from you guys!
8. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi David,
We’re beyond happy to hear you’re loving the loafers and getting daily wear out of the belt too. And thank you as well for the feedback on sizing — we’ll definitely pass that along to the team .
Can’t wait to have you back for your next pair!
Sophie
I’m in love with this loafers
I’m in love with this loafers
Excellent quality and comfort.
8. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Sai,
Thanks so much. We’re so pleased to hear you love the loafers for both comfort and quality. Hope to see you again soon.
All the best,
Chloe - Customer Care
Excellent quality footwear
Duke & Dexter continue to produce excellent quality shoes made with premium materials and great attention to detail. The Wilde Dexter Baseball Penny Loafers I bought recently are so unique and a real statement.
8. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Burak,
Thank you for your continued support. We’re really glad you appreciate the quality and detail, and great choice with the Dexter Baseball Penny Loafers - they’re a real standout.
All the best,
Chloe - Customer Care
Sophie Duke + Dexter Excellent Customer Serivce
Sophie from Duke + Dexter provided 10/10 service. She sorted all my issues swiftly and professionally and was a pleasure to deal with. A real asset to the company.
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DUKE + DEXTER
Hi Junior,
Thank you for the kind words. We’re delighted to hear Sophie provided such a great experience - she’ll really appreciate this.
All the best,
Chloe - Customer Care
Third time buyer
This was my third purchase from Duke + Dexter and each time the items have been of amazing quality and arrived very quickly. The products are also well worth the price and you can really feel the quality while wearing. I did have one issue previously with my first order but this was sorted by the help team on the same day and showed incredible customer service.
6. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Robbie,
Thank you for your continued support and for choosing Duke + Dexter for your third purchase!
We’re thrilled to hear that you’ve consistently been impressed with the quality of our products and delivery service. It’s also great to know that our customer support team was able to quickly resolve the issue with your first order.
We truly appreciate your kind words and look forward to serving you again in the future!
Sophie
Customer service and good quality
Very good customer service and very good quality
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DUKE + DEXTER
Hi Jules,
Thank you so much! We’re glad you enjoyed our customer service and quality. Your support means a lot to us!
Sophie
It is my second pair of loafers from…
It is my second pair of loafers from them, I simply love them, from craftsmanship to attention to detail.
8. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Fabian,
Thank you so much for your continued support!
We’re thrilled to hear you’re loving your second pair of loafers. It means a lot to know the craftsmanship and attention to detail stand out to you.
We really appreciate your support and hope you enjoy them for years to come .
Sophie
Quality and delivery
Quality and delivery was superb, definitely shopping here again 😊
8. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi James,
Thank you so much for your kind review!
We’re really glad to hear you were happy with the quality and delivery, and we look forward to welcoming you back again soon .
Sophie
11/10 customer service
11/10 customer service! I needed to exchange for a size down (check the UK vs US sizing) and the team was incredibly helpful and responsive.
7. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hey Mason,
Thank you so much for your amazing feedback!
We’re so glad our team could help with your exchange and sizing.
Enjoy your new pair, and thanks again for your support!
Sophie
Detailed, stylish, and comfortable
Amazing products that are designed with great attention and superior quality. Really help make an outfit come together, or add to an already great look.
6. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Tony,
Thank you so much for your kind words!
We’re really glad to hear you’re enjoying the products and that they’re helping bring your outfits together. Your support and feedback mean a lot to us.
Sophie
amazing quality and confort !!!
6. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Manuel,
Thank you so much! Really glad to hear you’re loving the quality and comfort .
Thank for your support!
Sophie
Vastaus yritykseltä DUKE + DEXTER
Hi Katy,
Thank you so much! Really happy you’re loving the sneakers and the quick delivery too . Thanks for your support!
Sophie
Love the Ezra loafers
Love the Ezra loafers. Super comfortable and super stylish. I where them all the time.
5. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Steve,
Thank you, great to hear. We’re really glad you love the Ezra loafers and are getting plenty of wear out of them.
All the best,
Chloe - Customer Care
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