I ordered a pair of shoes and a t shirt. However they took far too long to arrive. Chloe from from the D+D team, sorted the issue out and explained that they may have been lost in transit, swiftly o... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I didn’t feel that the shoes looked exactly like the photos. My partner noticed a discernible difference between what was marketed and what was received as well. Namely, the fray is not as pronounce... Näytä lisää
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The clothes are great as always, and arrived soon, especially considering it’s an ocean away. The clothes are comfortable and breathable. The design definitely will last a while. I overall enjoy my pu... Näytä lisää
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Ordered the CB Off-White Sneakers and the pair dropped in price the day after. I reached out and the team sorted a price adjustment without any fuss — refunded the difference straight to my original p... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä DUKE + DEXTER
Yrityksen kirjoittama
Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain.
SHOP MEN'S
SHOP WOMEN'S
CONTACT USYhteystiedot
Yhdistynyt kuningaskunta
- info@dukeanddexter.com
- dukeanddexter.com
4,7
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Beautiful well made red Mary Jane’s
Beautiful well made red Mary Jane’s. My second pair of shoes from Duke and Dexter. Shoes are packaged beautifully and are comfortable to wear. Arrived quickly too
8. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi,
Thank you for your continued support. We’re delighted to hear you love your red MJ's and that they arrived quickly. It’s great to know you’re enjoying both the comfort and presentation of your second pair.
All the best,
Chloe - Customer Care
Great Product, Delivery Service, and Amazing Quality
8. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Keven,
Thank you for your review. We’re delighted to hear you were pleased with the product, delivery service, and quality. Your support means a lot to us! Hope to see you again soon.
All the best,
Chloe - Customer Care
Brilliant shoes
Brilliant shoes. Lovely craftsmanship and details. Very comfortable
2. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Jack,
Thank you for the kind words. We’re delighted to hear you appreciate the craftsmanship, attention to detail, and comfort of your shoes. Enjoy!
All the best,
Chloe - Customer Care
Vastaus yritykseltä DUKE + DEXTER
Hi Fidel,
Thank you for your review.
We're sorry to see this feedback, particularly as the tracking information shows that your order was delivered on 13 June, the same day this review was posted.
After seeing your review, we reached out to you directly and also followed up to offer assistance and investigate any potential delivery issue, but unfortunately we haven't received a response.
If you have still not received your order, please contact our customer service team and we'll be happy to work with the carrier to investigate further. Our priority is always to ensure our customers receive their orders and are satisfied with their experience.
We look forward to hearing from you and hope we can resolve this for you.
All the best,
Chloe - Customer Care
🫶💚🇬🇪🇺🇸 _______
1. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Valeri,
All the love - thank you!
All the best,
Chloe - Customer Care
Great shoe and customer service
The Ezra loafers are very comfortable. Took me a few tries to get the right size but Chloe and Sophie were extremely quick at getting me what I needed to make the exchange.
The pleats are more prominent on one shoe compared to the other, but that's not a problem to me. Would definitely order again.
10. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Trevor,
Thank you for your review. We’re delighted to hear you’re enjoying the comfort of the Ezra loafers. We're glad to know we could help make the exchange process smooth. We look forward to welcoming you back again soon!
All the best,
Chloe - Customer Care
Amazing customer service from Sophie
Amazing customer service from Sophie, lovely loafers, so well made and classic. The branding, packing and every element is so beautifully crafted and well thought out! Thank you so much ☺️
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DUKE + DEXTER
Hi Jessica,
Thank you so much for your kind words!
It truly means a lot to hear that you love your loafers and appreciated all the details, from the craftsmanship to the packaging and branding.
Thank you for your trust in me and for being such a loyal Duke + Dexter customer. Your support is incredibly appreciated, and feedback like yours makes what we do so rewarding.
We hope you enjoy your loafers for many years to come, and we look forward to welcoming you back again soon!
Sophie
In ordering products from Duke & Dexter…
In ordering products from Duke & Dexter the process is so smooth.
1. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Shane,
Thank you for your feedback. We’re delighted to hear the ordering process was smooth and easy from start to finish. Hope to see you again soon!
All the best,
Chloe - Customer Care
Quality product w style
Quality product with efficient shipping. I bought a pair of loafers for my wife and she loves them
1. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Dominique,
Thank you for your review. We’re delighted to hear your wife loves her loafers and that you were pleased with both the quality and shipping experience.
All the best,
Chloe - Customer Care
The wallet is a beautiful and stylish…
The wallet is a beautiful and stylish piece! Good communication from Duke and Dexter re: delivery
1. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi,
Thank you for your kind words. We’re delighted you love the wallet and appreciate the communication throughout the delivery process.
All the best,
Chloe - Customer Care
Vastaus yritykseltä DUKE + DEXTER
Hi Muhammad,
Thank you for the great feedback. We’re delighted to hear you love the quality and style, and that the delivery experience was just as impressive.
All the best,
Chloe - Customer Care
Very impressed
Impressed ...Great product, very well packaged, prompt service with a nice personalised touch.
27. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi, Mark,
Thank you so much for your kind review! We’re really pleased to hear you were impressed with the product, packaging, and service. It means a lot to us that you noticed the personalised touch as well. We truly appreciate your support and hope to see you again soon!
Sophie
Vastaus yritykseltä DUKE + DEXTER
Hi Silvan,
Thank you so much for your kind words! We're delighted that you loved our clothes and styles. We appreciate your support and look forward to seeing you again soon!
Sophie
Vastaus yritykseltä DUKE + DEXTER
Hi Michael,
Thank you for your review!
We’re really pleased to hear you’re happy with the quality and style again. Your support means a lot to us, and we look forward to seeing you again soon.
Sophie
Amazing quality
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DUKE + DEXTER
Hi Aimar,
Thank you for your review! We're thrilled to hear that you're pleased with the quality. Your feedback means a lot to us, and we're delighted that your purchase met your expectations. We look forward to welcoming you back again soon! Sophie
Vastaus yritykseltä DUKE + DEXTER
Hi Tamana,
Thank you for your review!
We're thrilled to hear that you're pleased with the service received. Your feedback means a lot to us.
We look forward to welcoming you back again soon!
Sophie
The delivery was incredibly fast
The delivery was incredibly fast, and although the box got slightly mishandled, the quality of the shoes was well worth the wait. I wear a US size 10, and they fit perfectly.
28. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Keldrick,
Thank you for your review!
We're delighted to hear that your order arrived quickly and that the shoes fit perfectly. It's especially great to know that the quality lived up to your expectations.
We're sorry to hear the box was slightly mishandled during transit, but we're pleased that the shoes arrived safely and that you're happy with them.
Thank you for your support, and we hope you enjoy wearing your new shoes!
Sophie
Got new shoes
Great time, met at reception taken to office
Very accommodating answered all queries
Excellent service all round
28. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Richard!,
Thank you for your wonderful review!
We're delighted to hear that you had such a positive experience. It's great to know that the team was welcoming, accommodating, and able to answer all of your questions.
We truly appreciate your kind words and are pleased that you received excellent service throughout your visit. We look forward to welcoming you again in the future!
Sophie
Shoes looked amazing when delivered…
Shoes looked amazing when delivered however slightly narrow for my partners feet easy to return hassle free thanks
28. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Helo Callum!.
Thank you for your review!
We're delighted to hear that the shoes looked amazing on arrival.
We're pleased that you found the return process easy and hassle-free. We appreciate your feedback and hope we'll have the opportunity to find the perfect fit for you in the future.
Thanks again for your support!
Sophie
Top quality pieces
Love the style of all the products, would love to see more shirts! Postage always quick and the loyalty scheme is a fantastic bonus.
28. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Nick,
Thank you for the fantastic review!
We're delighted to hear that you love the style of our products and that you've had a great experience with our shipping and loyalty programme. We also appreciate your feedback about expanding our shirt collection. It's something we'll be sure to pass on to the team.
Thanks again for your support, and we look forward to welcoming you back soon!
Sophie
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