I ordered a pair of shoes and a t shirt. However they took far too long to arrive. Chloe from from the D+D team, sorted the issue out and explained that they may have been lost in transit, swiftly o... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I didn’t feel that the shoes looked exactly like the photos. My partner noticed a discernible difference between what was marketed and what was received as well. Namely, the fray is not as pronounce... Näytä lisää
Yritys on vastannut
The clothes are great as always, and arrived soon, especially considering it’s an ocean away. The clothes are comfortable and breathable. The design definitely will last a while. I overall enjoy my pu... Näytä lisää
Yritys on vastannut
Ordered the CB Off-White Sneakers and the pair dropped in price the day after. I reached out and the team sorted a price adjustment without any fuss — refunded the difference straight to my original p... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä DUKE + DEXTER
Yrityksen kirjoittama
Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain.
SHOP MEN'S
SHOP WOMEN'S
CONTACT USYhteystiedot
Yhdistynyt kuningaskunta
- info@dukeanddexter.com
- dukeanddexter.com
4,7
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DUKE + DEXTER
Hello Kim,
Thank you so much for your kind review!
We're delighted to hear you found our support helpful and thorough. We really appreciate your feedback and are always here if you need anything in the future.
Sophie
LOVE LOVE LOVE D&D!
29. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Stephen,
Thank you so much!
We're thrilled to hear you LOVE Duke + Dexter!
Your support means the world to us, and we can't wait to welcome you back again soon.
Sophie
Amazing items
16. helmikuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Salman,
Thanks so much for your review and feedback! Hope to see you again soon.
All the best,
Chloe - Customer Care
It’s was awesome and trust me though…
It’s was awesome and trust me though it’s my first time purchase I so much love the quality and packaging and I honestly it’s worth every hype and yes I am locked in
29. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Igbinoba,
Thank you for your amazing review. We’re thrilled to hear your first purchase lived up to the hype and that you loved the quality and packaging. Welcome to the D+D family!
All the best,
Chloe - Customer Care
Vastaus yritykseltä DUKE + DEXTER
Hi Frank,
Thank you so much for your wonderful review!
We're delighted to hear your order arrived promptly and that you're pleased with both the look and feel of your shoes.
We hope you enjoy wearing them, and we look forward to welcoming you back again soon!
Sophie
I like the look and style do the shoe
I like the look and style do the shoe. I purchased a size 11 US, which is my size. However my heel comes out when I walk. I put my orthotics in and and my heel still comes slightly out of my shoes when walking. If I were to get a size smaller it would be too tight fitting.
25. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Rodney,
Thank you for your honest feedback. We’re really glad you like the look and style of the shoes, though we’re sorry to hear the fit wasn’t quite right. If the rest of the shoe feels comfortable, a pair of heel pads could do the trick by helping to reduce the heel slip without making the fit too tight. If you need any further advice, our team would be happy to help.
All the best,
Chloe - Customer Care
Do not second guess yourself… make the purchase!
The time it took from payment to delivery was impressive! I live in the Midwest, and the wallet I purchases was here within 3 business days with regular shipping. The quality is outstanding! I was getting it as a gift for someone very dear to me, and she was very impressed with the quality and imagery. I ordered the Cowboy/Western wallet. I will definitely be a repeat customer. Special shout out to James for the packaging! I loved the note almost as much as the wallet itself.
26. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Emily,
Thank you for such a thoughtful review. We’re delighted to hear the wallet made such a great gift and that the quality, delivery, and packaging all exceeded your expectations.
We’ll be sure to pass your kind words on to James as well. We look forward to welcoming you back.
All the best,
Chloe - Customer Care
Outstanding customer service but the…
Outstanding customer service but the key here is the product. I’ve bought 3 pairs of footwear from duke and Dexter and they’re second to none.
25. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Jason,
Thank you so much for your continued support. It means a lot to hear you've had such a great experience with both our service and our footwear. We’re delighted you’ve added three pairs to your collection, and we look forward to welcoming you back again soon!
All the best,
Chloe - Customer Care
Highly recommend
I had a small issue with a purchase made last year, and Chloe and Sophie were quick to help me. There responses were so quick, and they gave me a solution instantly. Can’t recommend the products and their service enough. They’re in the higher price range but so worth it, the support they offer is just a great bonus.
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DUKE + DEXTER
Hi Chloe,
Thank you so much for your kind words. It was absolutely my pleasure to help, and I’m so glad Sophie and I could get everything sorted quickly for you. We really appreciate your support, and it means a lot to hear you feel our products and service are worth it. Hope to see you back again soon!
All the best,
Chloe - Customer Care
Vastaus yritykseltä DUKE + DEXTER
Hi Darren,
Thank you for your support. We’re delighted to hear you can always count on the quality of our products.
All the best,
Chloe - Customer Care
Excellent quality and design
26. toukokuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi ,
Thank you so much for your wonderful review! We're delighted to hear that you loved the quality and design.
Your feedback means a lot to us, and we hope you continue to enjoy your purchase.
We look forward to welcoming you back again soon!
Sophie
stunning product and wonderful experience!!!
stunning product!!! I love my little wallet that I purchased from them. It is beautiful; the color, style, and I actually didn't find it that stunning when I just received it in the package, but later on the more I looked at it, the more stunning & authentic it appeared to me. So yes, it is a fantastic experience overall for me!
9. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Zheng,
Thank you so much for your wonderful review! We're delighted to hear how much you've come to love your wallet. That's exactly the kind of lasting impression we hope our products create. Thank for your support and we hope you continue to enjoy your wallet for years to come!
Sophie
Vastaus yritykseltä DUKE + DEXTER
Hi ,Thank you!
We're so glad you love the style and that you're getting lots of compliments. Enjoy your new shoes, and we appreciate your support!
Sophie
Shoe is very well made
Shoe is very well made. A little tight in the beginning but that shows the quality of the leather. A heirloom shoe for sure!
9. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi !
Thank you for the thoughtful review! We're delighted to hear you appreciate the craftsmanship and quality of the leather. A snug fit at first is often a sign of premium leather that will gradually mold to your feet over time. We're especially honored that you see these as heirloom-quality shoes.
Enjoy them for many years to come!
Sophie
Fast shipping, Great Quality
Fast shipping, materials are super nice and comfortable, very much worth the price.
8. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hey Christopher!
Thank you for your review! We're thrilled to hear your order arrived quickly and that you're enjoying the quality, comfort, and value of the shoes. Your feedback means a lot to us, and we hope you enjoy wearing them for years to come!
Sophie
Vastaus yritykseltä DUKE + DEXTER
Hey Connor,
Thank you so much for your kind words! We're thrilled to hear you love both our clothing and our company. Your support means a lot to us, and we can't wait to serve you again soon!
Sophie
Shoes quality a bit cheap....
8. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hello Cheng,
We're sorry to hear that you were disappointed with the quality of the shoes.
We have checked our records and have not received any emails or other communication regarding your concerns. We would have loved the opportunity to assist you directly and find a solution.
Customer satisfaction is very important to us, so please get in touch with our support team and we'll be happy to review your case and do our best to ensure you're happy with your purchase.
We look forward to hearing from you and helping resolve this for you.
Sophie
Vastaus yritykseltä DUKE + DEXTER
Hi Sophie,
Thank you for your fantastic review! We're delighted to hear you're happy with the quality of the shoes and that your order arrived so quickly. We really appreciate your support and hope you enjoy wearing them for a long time to come!
Sophie
Class as always !
9. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Pascal,
Thanks for the love and support, we see you!
All the best,
Chloe - Customer Care
The service and the product are…
The service and the product are unmatched by any competitor !!!! The genius of your art are destroying your competition and l Love it!!! Thank you Scott Born!!’
8. kesäkuuta 2026
Vastaus yritykseltä DUKE + DEXTER
Hi Scott,
Thank you for the incredible feedback. We’re thrilled to hear both the product and service exceeded your expectations. Your support means a great deal to the whole team, and we’ll be sure to share your kind words.
All the best,
Chloe - Customer Care
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.