Set up with premium settings and subscriptions only to lose $800 in a few hours. We tried over 33 different setups using both Chatgpt and Gemini and not one made a single penny. Total loss is at 1120.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Set up with premium settings and subscriptions only to lose $800 in a few hours. We tried over 33 different setups using both Chatgpt and Gemini and not one made a single penny. Total loss is at 1120.... Näytä lisää
Yritys on vastannut
Staff answer questions quickly and offer help to get the most off the platform. CH itself is great for automated trading and offers a wide range of training material (more everyday). Still very hard t... Näytä lisää
Yritys on vastannut
Cryptohopper.com has been a game-changer for my crypto trading. I love the flexibility to build my own automated bots or use their marketplace strategies. The helpdesk has been fantastic! They were... Näytä lisää
Yritys on vastannut
Great and fast customer service. Right now it's a mixed bag as far as profit, adjusting some things, and seeing how that goes. I'm not too familiar with AI, and the bot set up etc. so the customer sup... Näytä lisää
Yritys on vastannut
Trade automatically, 24/7, based on your technical indicators or subscribe to one of our signalers. Cryptohopper is a powerful crypto trading bot that trades for you!
Amsterdam, Hollanti
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Set up with premium settings and subscriptions only to lose $800 in a few hours. We tried over 33 different setups using both Chatgpt and Gemini and not one made a single penny. Total loss is at 1120.02 for only 1 week of tading using Hero Sub and Wolf AI signals. Seems to be a scam because by the time any buy or sell orders are hit the profits are long gone and parabolic coins just vanish. Could do much better at "Day Trading" than this monster.

Vastaus yritykseltä Cryptohopper
I enjoyed the support service. And i belive that this app will be even better than now. A big 5 star for this team.

Vastaus yritykseltä Cryptohopper
Has a lot of bugs, paper bot stops trading. Live bot still not trading well. Does not show the strategy on the chart (buy sells), bot does not buy / sell as per the strategy accurately.
Total mess.

Vastaus yritykseltä Cryptohopper
Costó mucho, pero finalmente el equipo de cryptohopper encontraron la manera de arreglar mi problema y me devolvieron mi dinero.

Vastaus yritykseltä Cryptohopper
très réactif et mise en place d un bot rigoureux et très bon suivi de l assistance bravo je recommande .service assistance technique et sérieuse

Vastaus yritykseltä Cryptohopper
I had to cancel, and did so easily in minutes....I totally recommend purchasing with confidence.

Vastaus yritykseltä Cryptohopper
The Cryptohopper is a good working App. The UI is not the best, but its not so important if u want to make money with a cryptobot.
Thanks here to Bryan for the amazing support

Vastaus yritykseltä Cryptohopper
Rask service. Dei var ærlege, direkte og hjelpsomme.

Vastaus yritykseltä Cryptohopper
Na mijn snelle besluit om toch geen gebruik te maken van de app heeft Cryptohopper niet moeilijk gedaan om geld terug te storten. Niet eerder meegemaakt dat het dus ook op deze manier kan gaan. Erg betrouwbaar voor mij

Vastaus yritykseltä Cryptohopper
terrible experience, got charged 165 dollars for not working app, spent three days chatting with support without any luck, couldn't start a thing, and of course they refused to refund, even though I requested a refund because the service doesnt work and it wasd requested 10 minutes after payment. after ralizing they won't be able to help me. absolute nightmare.

Vastaus yritykseltä Cryptohopper
Great customer service and helpful. Thanks, Kurt.

Vastaus yritykseltä Cryptohopper
There are a few things to know before jumping in Cryptohopper.
Overall appreciation: the platform is neither too complex nor too easy. You can start very simple with a free template bot, and then gradually fine-tune it, up to building your own strategies with technical indicators or AIs fed by multiple strategies/signals (Hero only). It's also easy to configure a bot that doesn't sell at a loss (if you're uneasy when starting). For that I think it's a great choice for both newcomers and people with a significant experience too, which is a real bright point. Otherwise, the UI feels a bit old school, UX is... well it's barebones, and some common features in trading bots are lacking, do Cryptohopper still innovate? I'm constantly tempted to look elsewhere.
Help & Support : Kinda good. The in-app documentation via tooltips is a great thing I'd wish I see more often (could be slightly improved still). The actual documentation is good and covers every aspect I had questions on. Support : as with many products now you'll be greeted by an AI that is actually helpful to read the docs in your place. You can say "patch me through a human" if you need and they answer in a few minutes. I've had a few interactions with them, it was okay-tier, a bit impersonal but that did the job, didn't had serious issues but I think they would help if I had. Overall, I have trust.
Subscriptions & Marketplace : For that I removed a full point where I wanted to give a four-stars review. Many reasons, so I will detail more.
1) It's unclear on the pricing plan that you'll have only one bot per sub. For example, when they say "15 trading bots": that actually means one bot, and you can only trade 15 different coins in that bot. This is plain misleading.
2) Subscription price : $37.26 with VAT for the first subscription tier, Explorer, is non negligible, with low capital (around $1K) you might struggle to break even let alone make profit, UNLESS you pay even more to get good marketplace items. With that subscription, you only have one backtest per day (I can get that backtests are intensive to run though, just rewrite the thing in Rust or something). You can only trade 15 coins and have many other limitations. That's just not good enough. The one backtest thing is even more problematic for beginners or people who want to test the product, as they'll need to wait a LOT of time to test adjustments to their bot. This might discourage a lot of people (I almost left because of that, cancelled then subscribed again!).
The mid tier subscription Adventurer is good if you can make a good amount of profit by having a significant capital and a good config.
The last subscription, Hero, is way too expensive for what it technically is: $163,56 (!!) with VAT and "payment method fees", whatever that is. Only get this if you have thousands of dollars to work with and some experience in trading bots, otherwise you will bleed money.
3) Marketplace : it's harder than it might seem to find the good items. Free items won't get you profitable with the subscription costs and low capital. Some paid items will be just bad or outdated. Also, their price adds up so you better be sure what you buy will recoup your costs, that might now be around $40 to $200 per month depending on the subscription and chosen items. You'll need to know what you're doing... which is hard if you can't do enough backtests or find & pay the good items.
That's where there is a bright spot and a possible gigantic potential improvement for Cryptohopper: you have a 14 days refund policy on all subscriptions AND most marketplace items (except templates and bundles for logical reasons explained in the documentation). I had several refunds, the team executes them in around a day and aren't annoying about it at all, whether you made profit or not, they just do it.
However, you still have to contact support, file the different details by hand, etc.
My suggestion to Cryptohopper:
- Let us have a trial period on items so we can try the marketplace items that work best for us.
- Raise the backtest limit a bit so people can test out the items to find their combo.
I think this would *dramatically* help trust and people finding a good combo that gets them profitable, choose to stay with Cryptohopper and pay for your services. Just an impression, but I think you have a massive blind spot here to increase customer happiness and success.
With a few good moves in these directions, I would easily upgrade my notation, because I really like the platform and intend to stay.
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[KRAKEN USERS] One last bonus point I really appreciated and that is worth mentioning: they support Kraken auto-earn (flexible, instant staking/unstaking), so all your sitting positions make you earn passive income. This is one of the rare, if not the only service to do that. Thanks for that guys.

Vastaus yritykseltä Cryptohopper
Tytuł recenzji:
🚫 CryptoHopper bot doesn’t work — 7 months of payments, 0 trades, no real support
Treść recenzji:
I’ve been using CryptoHopper’s Hero plan for over 7 months — paying $134.72/month — and during all that time, their bot didn’t perform a single trade based on TradingView webhook alerts.
Despite dozens of hours spent configuring everything properly (webhooks, JSON messages, API keys, exchange connection, etc.), the bot simply does nothing. The output log remains completely empty, even after verified signals are sent from TradingView with valid JSON and correct webhook URL.
I reached out to support multiple times. Their responses are evasive and copy-pasted. They never directly answered the two most important questions:
Is my webhook key actually linked to my bot?
Why are webhook signals being ignored despite correct setup?
Worse, they now say "we’ll get back to you tomorrow" — every single day — and then go silent. I’m not sure if I’ve been ignored, ghosted, or outright blocked, but at this point it’s clear: this product does not work as advertised.
Over $900 wasted with no results, no resolution, and no transparency.
Avoid CryptoHopper if you value your time and money. You're better off manually trading than trusting a bot that does literally nothing — and support that hides from responsibility.

Vastaus yritykseltä Cryptohopper
I got tempted, usually very careful but not this time I got sucked in and clicked the button on FB and filled in my name, email and telephone nr.
Within 2mins someone phoned and claimed he was from Cryptohopper and guided me through the process of making an account and making my first investment of 200 dollars. This was the minimum and I was unsure how things worked.
I was told to choose IDEAL for payment. He also guided me to download Atomic Wallet.
To cut a long story short, on the REAL Cryptohopper's website, there is a BANNER that says's"Cryptohopper will never call you - if someone does, it's a scam"
I got in touch with the real company and they were very supportive and helped return the credits to me.
I can't thank them enough. Big lesson for me!
For this I will gladly give them a 5*

Vastaus yritykseltä Cryptohopper
I was the victim of a fraud attempt. The fraudster's first step was to get me to open an account on Cryptohopper and transfer money there. Then I was instructed by the fraudster to transfer the money to Atomicwallet. But thanks to Cryptohopper's help, I managed to get my money back.

Vastaus yritykseltä Cryptohopper
lost money, its useless, support is usless, its a scam
waisted money, they even have people on youtube saying you can make money, how much, maybe they mean if you join thier scam

Vastaus yritykseltä Cryptohopper
I had an issue with a payment and subscription, and was genuinely impressed by the speed and clarity of the support team. They were professional, solution-oriented, and truly helpful throughout the process. Easily one of the best customer service experiences I’ve had with an international company. Highly recommended!

Vastaus yritykseltä Cryptohopper
Great and fast customer service. Right now it's a mixed bag as far as profit, adjusting some things, and seeing how that goes. I'm not too familiar with AI, and the bot set up etc. so the customer support has been a great help. Wish they could do phone customer support or remote access but other than that great.

Vastaus yritykseltä Cryptohopper
I used Cryptohopper for 6 months and even bought one of their strategies wolf of crypto.. Neither the platform nor the strategy produced any profits.. The whole platform is a scam.. Brought my capital down to 50%..Just half... No growth at all... Only losses... Painful... They'll write saying you didn't apply the correct settings.. Wrong.. I experimented with every combination available.. Still loss.. They promote loss making vendors for strategies and signals

Vastaus yritykseltä Cryptohopper
Needs trained live agents who knows how to troubleshoot problems

Vastaus yritykseltä Cryptohopper
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