Cryptohopper Arvostelua 

362
TrustScore 3.5/5 tähteä

3,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Set up with premium settings and subscriptions only to lose $800 in a few hours. We tried over 33 different setups using both Chatgpt and Gemini and not one made a single penny. Total loss is at 1120.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Staff answer questions quickly and offer help to get the most off the platform. CH itself is great for automated trading and offers a wide range of training material (more everyday). Still very hard t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Cryptohopper.com has been a game-changer for my crypto trading. I love the flexibility to build my own automated bots or use their marketplace strategies. The helpdesk has been fantastic! They were... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Great and fast customer service. Right now it's a mixed bag as far as profit, adjusting some things, and seeing how that goes. I'm not too familiar with AI, and the bot set up etc. so the customer sup... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Sijoituspalvelu
  2. Talouskonsultti

Erilaisten ulkoisten lähteiden tuottama tieto

Trade automatically, 24/7, based on your technical indicators or subscribe to one of our signalers. Cryptohopper is a powerful crypto trading bot that trades for you!


Yhteystiedot

Tiedoksesi

3,6

Keskitasoinen

TrustScore 3.5/5 tähteä

362 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,6

Kaikki arvostelut

(362)

11 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Set up with premium settings and…

Set up with premium settings and subscriptions only to lose $800 in a few hours. We tried over 33 different setups using both Chatgpt and Gemini and not one made a single penny. Total loss is at 1120.02 for only 1 week of tading using Hero Sub and Wolf AI signals. Seems to be a scam because by the time any buy or sell orders are hit the profits are long gone and parabolic coins just vanish. Could do much better at "Day Trading" than this monster.

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hello Michael,

Thank you for sharing your experience. We do want to address a few things, because we believe some important context is missing here.

Before anything else: if you were experiencing issues, we strongly encourage you to contact our support team first. We're here to help, and in many cases issues can be resolved before they escalate — or before a public review is the next step.

After reviewing your account, the bot performed exactly as it was configured. A few things stand out:

- Market buy orders instead of limit orders carry a real risk of unfavorable fill prices, especially with volatile or low-volume coins
- Auto-merge positions combined with DCA and 2 open positions can result in unexpectedly large orders
- Signal configuration override was enabled for one signal, meaning your settings were bypassed by the signal's own configuration

We also noticed the setup was based on advice from ChatGPT and Gemini. These are great general tools, but they have no specific knowledge of our platform. We have our own support team, backtesting tool, and paper trading feature for exactly this reason — to help you test and validate a strategy before trading with real funds.

We understand losing money is frustrating, and we're genuinely willing to help you find a setup that works. Please reach out to our support team directly.

Kind regards Cryptohopper

Saanut 5/5 tähteä

I enjoyed the support service

I enjoyed the support service. And i belive that this app will be even better than now. A big 5 star for this team.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hey,

Thank you for your 5-star review! 😊

We’re happy to hear you enjoyed our support service. We’ll keep working hard to make the app even better.

If there's anything else we can help with, you know where to find us.

Kind regards,

Cryptohopper

Saanut 1/5 tähteä

Has a lot of bugs

Has a lot of bugs, paper bot stops trading. Live bot still not trading well. Does not show the strategy on the chart (buy sells), bot does not buy / sell as per the strategy accurately.

Total mess.

22. helmikuuta 2026
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hello Ali,

Thank you for your review.

We have carefully checked both your live bot and your paper trading bot. Based on our analysis, the bots are functioning according to the settings you have configured. The issues you describe are not caused by bugs, but by the current setup.

- For your live bot, you selected USDT as quote currency, but there is no USDT balance available in the bot. You currently hold USD, which is a different currency. Without the selected quote currency available, the bot cannot execute buy orders.

- For your paper trading bot, you configured it to allow only one open position per coin, while only one coin is selected. This means that once a position is open, no additional trades will be placed until that position is closed.

In both cases, the trading behavior matches the configuration exactly.

We understand that this may be frustrating. However, these matters could have been clarified quickly by contacting our support team before concluding that the platform contains bugs. Our team is always available to review bot settings and explain how specific configurations impact trading behavior.

We are more than happy to assist you in optimizing your setup. Please reach out to our support team so we can help you get everything running as intended.

Kind regards Cryptohopper

Saanut 5/5 tähteä

Devolución de dinero

Costó mucho, pero finalmente el equipo de cryptohopper encontraron la manera de arreglar mi problema y me devolvieron mi dinero.

12. helmikuuta 2026
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hola Santiago,

Gracias por tu reseña. La apreciamos. Nos alegra que nuestro equipo haya podido ayudarte durante el proceso y completar tu reembolso con éxito. Apreciamos que hayas perseverado hasta que encontramos la solución juntos. Si necesitas algo más en el futuro, ¡no dudes en contactarnos!

Saludos cordiales,
Bryan

Saanut 5/5 tähteä

très réactif et mise en place d un bot…

très réactif et mise en place d un bot rigoureux et très bon suivi de l assistance bravo je recommande .service assistance technique et sérieuse

26. tammikuuta 2026
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hey David,

Merci pour votre avis. Nous l'apprécions beaucoup ! Nous sommes ravis d'apprendre que vous êtes satisfait de notre service et de notre assistance.

Si nous pouvons vous aider avec quoi que ce soit d'autre, vous savez où trouver notre équipe de support ;).

Cordialement,
Cryptohopper

Saanut 5/5 tähteä

Purchase with confidence

I had to cancel, and did so easily in minutes....I totally recommend purchasing with confidence.

17. marraskuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hello,

What a great review! Thank you for sharing your confidence in our service.

We are very pleased to hear that you could cancel easily and quickly. We believe in providing a smooth experience for all our users, whether they are joining us or cancelling their subscription.

We appreciate your trust.

Kind regards Cryptohopper

Saanut 5/5 tähteä

The Cryptohopper is a good working App

The Cryptohopper is a good working App. The UI is not the best, but its not so important if u want to make money with a cryptobot.

Thanks here to Bryan for the amazing support

30. lokakuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hey Yasin,

Thank you so much for your review! We appreciate your feedback.

We're glad to hear that Cryptohopper is working well for you. We understand the UI could be improved, and we're actively working on that! In fact, we're currently doing user interviews to redesign our onboarding experience. If you'd like to share your feedback on our new design, we'd love to have you join us for a 30-minute call: https://calendly.com/meet-cryptohopper-/30-minutes-user-interview. As a thank you, we'll extend your subscription by one month.

It's great to hear that Bryan was able to provide you with amazing support! If you need anything else in the future, you know where to find us.

Kind regards Cryptohopper

Saanut 5/5 tähteä

Rask service

Rask service. Dei var ærlege, direkte og hjelpsomme.

21. lokakuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hallo Katrin,

Tusen takk for tilbakemeldinga!

Vi set stor pris på at du tok deg tid til å dele erfaringane dine med oss. Det er fantastisk å høyre at du opplevde servicen vår som rask, og at teamet vårt var ærlege, direkte og hjelpsomme.

Det er nøyaktig slik vi ønskjer å vere til stades for kundane våre. Dersom du skulle ha behov for hjelp i framtida, er vi alltid her for deg.

Takk igjen, og lukke til vidare med tradingen! 🚀

Med venleg helsing,

Cryptohopper

Saanut 5/5 tähteä

Geld terug binnen x aantal dagen

Na mijn snelle besluit om toch geen gebruik te maken van de app heeft Cryptohopper niet moeilijk gedaan om geld terug te storten. Niet eerder meegemaakt dat het dus ook op deze manier kan gaan. Erg betrouwbaar voor mij

1. lokakuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hey Alec,

Dank voor je review! Fijn dat we dit soepel voor je konden regelen. We vinden het belangrijk dat gebruikers zich goed voelen bij hun keuze, en als dat betekent dat Cryptohopper niet de juiste match is, dan respecteren we dat. Mocht je in de toekomst toch nog eens willen kijken naar automated trading, dan staan we altijd voor je klaar!

Met vriendelijke groet Cryptohopper

Saanut 1/5 tähteä

terrible experience

terrible experience, got charged 165 dollars for not working app, spent three days chatting with support without any luck, couldn't start a thing, and of course they refused to refund, even though I requested a refund because the service doesnt work and it wasd requested 10 minutes after payment. after ralizing they won't be able to help me. absolute nightmare.

19. syyskuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hello MV,

Thank you for your review. We're sorry you feel that way. Unfortunately based on your review we don't have any information to help you further. Can you send an email to support@cryptohopper.com to see what we can do for you?

Kind regards Cryptohopper

Saanut 5/5 tähteä

Great customer service and helpful

Great customer service and helpful. Thanks, Kurt.

6. syyskuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hello Scott,

Thank you for your great review. We will let Kurt know ;). Let us know if there's anything else. We're always happy to help.

Kind regards Cryptohopper

Saanut 3/5 tähteä

Good platform overall, subscriptions too expensive, and a few pitfalls to avoid

There are a few things to know before jumping in Cryptohopper.

Overall appreciation: the platform is neither too complex nor too easy. You can start very simple with a free template bot, and then gradually fine-tune it, up to building your own strategies with technical indicators or AIs fed by multiple strategies/signals (Hero only). It's also easy to configure a bot that doesn't sell at a loss (if you're uneasy when starting). For that I think it's a great choice for both newcomers and people with a significant experience too, which is a real bright point. Otherwise, the UI feels a bit old school, UX is... well it's barebones, and some common features in trading bots are lacking, do Cryptohopper still innovate? I'm constantly tempted to look elsewhere.

Help & Support : Kinda good. The in-app documentation via tooltips is a great thing I'd wish I see more often (could be slightly improved still). The actual documentation is good and covers every aspect I had questions on. Support : as with many products now you'll be greeted by an AI that is actually helpful to read the docs in your place. You can say "patch me through a human" if you need and they answer in a few minutes. I've had a few interactions with them, it was okay-tier, a bit impersonal but that did the job, didn't had serious issues but I think they would help if I had. Overall, I have trust.

Subscriptions & Marketplace : For that I removed a full point where I wanted to give a four-stars review. Many reasons, so I will detail more.

1) It's unclear on the pricing plan that you'll have only one bot per sub. For example, when they say "15 trading bots": that actually means one bot, and you can only trade 15 different coins in that bot. This is plain misleading.

2) Subscription price : $37.26 with VAT for the first subscription tier, Explorer, is non negligible, with low capital (around $1K) you might struggle to break even let alone make profit, UNLESS you pay even more to get good marketplace items. With that subscription, you only have one backtest per day (I can get that backtests are intensive to run though, just rewrite the thing in Rust or something). You can only trade 15 coins and have many other limitations. That's just not good enough. The one backtest thing is even more problematic for beginners or people who want to test the product, as they'll need to wait a LOT of time to test adjustments to their bot. This might discourage a lot of people (I almost left because of that, cancelled then subscribed again!).
The mid tier subscription Adventurer is good if you can make a good amount of profit by having a significant capital and a good config.
The last subscription, Hero, is way too expensive for what it technically is: $163,56 (!!) with VAT and "payment method fees", whatever that is. Only get this if you have thousands of dollars to work with and some experience in trading bots, otherwise you will bleed money.

3) Marketplace : it's harder than it might seem to find the good items. Free items won't get you profitable with the subscription costs and low capital. Some paid items will be just bad or outdated. Also, their price adds up so you better be sure what you buy will recoup your costs, that might now be around $40 to $200 per month depending on the subscription and chosen items. You'll need to know what you're doing... which is hard if you can't do enough backtests or find & pay the good items.

That's where there is a bright spot and a possible gigantic potential improvement for Cryptohopper: you have a 14 days refund policy on all subscriptions AND most marketplace items (except templates and bundles for logical reasons explained in the documentation). I had several refunds, the team executes them in around a day and aren't annoying about it at all, whether you made profit or not, they just do it.
However, you still have to contact support, file the different details by hand, etc.
My suggestion to Cryptohopper:
- Let us have a trial period on items so we can try the marketplace items that work best for us.
- Raise the backtest limit a bit so people can test out the items to find their combo.
I think this would *dramatically* help trust and people finding a good combo that gets them profitable, choose to stay with Cryptohopper and pay for your services. Just an impression, but I think you have a massive blind spot here to increase customer happiness and success.

With a few good moves in these directions, I would easily upgrade my notation, because I really like the platform and intend to stay.

-------

[KRAKEN USERS] One last bonus point I really appreciated and that is worth mentioning: they support Kraken auto-earn (flexible, instant staking/unstaking), so all your sitting positions make you earn passive income. This is one of the rare, if not the only service to do that. Thanks for that guys.

26. elokuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hello Morgan,

Thank you for taking the time to write such a detailed review. We really appreciate that you tested everything and shared your honest feedback.

We're actively working on improving our UI/UX and developing new features, and we're looking for users like you who can provide valuable insights. If you're interested in joining our feedback program (which includes a free subscription), please email Lindy van Oirschot at support@cryptohopper.com. We'd love to schedule a call to discuss your suggestions in more detail – your perspective would be really helpful!

As for subscription costs, we currently have a partnership with Crypto.com that offers a free Explorer subscription when you connect your bot to their exchange. You can find all the details here: https://www.cryptohopper.com/blog/how-to-get-free-automated-trading-bots-on-crypto-com-12143.

We're also happy you appreciate our Kraken auto-earn support.

Thank you again for your constructive feedback and for choosing to stay with Cryptohopper. We hope to hear from you soon about joining our feedback program.

Kind regards Cryptohopper

Saanut 1/5 tähteä

"Technical issue"

Tytuł recenzji:
🚫 CryptoHopper bot doesn’t work — 7 months of payments, 0 trades, no real support

Treść recenzji:
I’ve been using CryptoHopper’s Hero plan for over 7 months — paying $134.72/month — and during all that time, their bot didn’t perform a single trade based on TradingView webhook alerts.

Despite dozens of hours spent configuring everything properly (webhooks, JSON messages, API keys, exchange connection, etc.), the bot simply does nothing. The output log remains completely empty, even after verified signals are sent from TradingView with valid JSON and correct webhook URL.

I reached out to support multiple times. Their responses are evasive and copy-pasted. They never directly answered the two most important questions:

Is my webhook key actually linked to my bot?

Why are webhook signals being ignored despite correct setup?

Worse, they now say "we’ll get back to you tomorrow" — every single day — and then go silent. I’m not sure if I’ve been ignored, ghosted, or outright blocked, but at this point it’s clear: this product does not work as advertised.

Over $900 wasted with no results, no resolution, and no transparency.

Avoid CryptoHopper if you value your time and money. You're better off manually trading than trusting a bot that does literally nothing — and support that hides from responsibility.

3. elokuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hello Jozef,

Thank you for your review. We're sorry to hear how you feel. I want to address the points you've raised while providing some important context.

Technical Setup:
Our technical team has reviewed your account configuration and identified the root cause of the issue. The TradingView Alert you set up did not follow our documented specifications. Our instructions must be followed precisely for the integration to work correctly. Since your alert format was incorrect, the bot was unable to process the incoming signals, which explains why no trades were executed.

Support Communication:
We did respond to all your support requests and explained multiple times that your TradingView alert format needed correction. Our team provided specific guidance on the required setup. I do notice you first contacted us 21 days ago - given that you mention having issues for 7 months, earlier contact could have resolved this much sooner.

Resolution Provided:
We processed a complete refund of your entire subscription payment as requested - over $900 returned in full. This means you haven't actually lost any money.

Our Perspective:
While we understand your disappointment, we provided a working product with comprehensive documentation, responded to your support requests, and ultimately refunded your full payment when the setup challenges couldn't be resolved. We're surprised to receive this review after providing a complete refund and resolution.

We genuinely wish you success with your trading goals.

Best regards Cryptohopper.

Saanut 4/5 tähteä

"Cryptohopper will never call you - if someone does, it's a scam"

I got tempted, usually very careful but not this time I got sucked in and clicked the button on FB and filled in my name, email and telephone nr.

Within 2mins someone phoned and claimed he was from Cryptohopper and guided me through the process of making an account and making my first investment of 200 dollars. This was the minimum and I was unsure how things worked.
I was told to choose IDEAL for payment. He also guided me to download Atomic Wallet.

To cut a long story short, on the REAL Cryptohopper's website, there is a BANNER that says's"Cryptohopper will never call you - if someone does, it's a scam"
I got in touch with the real company and they were very supportive and helped return the credits to me.
I can't thank them enough. Big lesson for me!
For this I will gladly give them a 5*

9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hey Valery,

Thank you so much for sharing your experience and for your review. Hopefully this will prevent other people from being scammed.

Your story perfectly illustrates why we emphasize so strongly: Cryptohopper will never call users. All legitimate communication from us happens through email (support@cryptohopper.com) or chat on our website www.cryptohopper.com.

Good to hear that our support team was able to help refund the credits.

For other users reading this, please always be careful. We never:
- Call you
- Request for personal information or wallet downloads outside our official platform
- Pressure to make quick investments
- Guaranteed profits

When in doubt, always contact us through our official channels. We're always ready to help and verify whether communication is genuinely from us.

Thank you again for sharing this important warning with other users. Your experience serves as a valuable reminder for our entire community to stay safe.

Kind regards Cryptohopper

Saanut 5/5 tähteä

I was the victim of a fraud attempt

I was the victim of a fraud attempt. The fraudster's first step was to get me to open an account on Cryptohopper and transfer money there. Then I was instructed by the fraudster to transfer the money to Atomicwallet. But thanks to Cryptohopper's help, I managed to get my money back.

1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hello Björn,

Thank you for sharing your experience and for taking the time to leave this review.

Your story is unfortunately not uncommon, and we greatly appreciate you sharing it publicly as it helps warn others about these fraudulent schemes. Scammers often target cryptocurrency platforms like ours as part of their deception tactics.

For anyone reading this: Please remember that Cryptohopper will never:
- Call you
- Ask you to deposit money or buy credits over the phone
- Instruct you to transfer funds to external wallets
- Guarantee profits or returns

If anyone contacts you claiming to be from Cryptohopper with such requests, please report it to us immediately through our official support channels and hang up the phone or stop the chat.

We're proud that our team was able to assist you in this situation, and we remain committed to protecting our users from these types of scams. Thank you for helping us spread awareness about these fraudulent activities.

Best regards,

Kind regards Crypohopper

Saanut 1/5 tähteä

lost money

lost money, its useless, support is usless, its a scam
waisted money, they even have people on youtube saying you can make money, how much, maybe they mean if you join thier scam

1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hello James,

Thank you for taking the time to share your feedback. I understand your frustration, and I'd like to help resolve your concerns.

Could you please provide your username so we can review your account and better understand what happened? This will help us identify any specific issues you may have encountered.

I want to clarify that Cryptohopper is a trading tool that executes the strategies you configure - we don't guarantee profits as cryptocurrency trading inherently involves risk. Our bot performs the actions you set up, but market conditions and strategy configuration significantly impact results.

Regarding the YouTube videos you mentioned, could you please share which specific videos you're referring to? If they're from our official channel, we'd like to review them to ensure our messaging is clear about realistic expectations.

We're committed to providing proper support to all our users. If you haven't received adequate assistance previously, please let us know so we can address this immediately.

I'd welcome the opportunity to discuss your experience further and see how we can help improve your situation.

Best regards,
Cryptohopper

Saanut 5/5 tähteä

Excellent customer support – fast, clear, and genuinely helpful

I had an issue with a payment and subscription, and was genuinely impressed by the speed and clarity of the support team. They were professional, solution-oriented, and truly helpful throughout the process. Easily one of the best customer service experiences I’ve had with an international company. Highly recommended!

25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hey Gerjan,

Wow, thank you so much for this incredible 5-star review! ⭐⭐⭐⭐⭐

Reading that we provided "one of the best customer service experiences" you've had with an international company absolutely made our day! Our support team works hard to be fast, clear, and solution-oriented, so knowing we hit the mark with your payment and subscription issue means the world to us.

Thank you for being part of the Cryptohopper community, and please don't hesitate to reach out whenever you need assistance. We're always here to help! 🚀

Kind regards Cryptohopper

Saanut 4/5 tähteä

Great and fast customer service

Great and fast customer service. Right now it's a mixed bag as far as profit, adjusting some things, and seeing how that goes. I'm not too familiar with AI, and the bot set up etc. so the customer support has been a great help. Wish they could do phone customer support or remote access but other than that great.

25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hey Rolando,

Thank you so much for taking the time to share your experience and for the 4-star review! 🌟

We're thrilled to hear that our customer support team has been able to help you navigate the AI and bot setup process. We know it can feel overwhelming at first, especially when you're new to automated trading, so we're glad we could make that journey smoother for you.

Your feedback about phone support and remote access is valuable - we're always looking for ways to improve our customer experience, and suggestions like yours help us prioritize future improvements.

As you continue adjusting your settings, don't hesitate to reach out if you need any guidance. Our team is here to support you , and we're excited to see how your trading journey develops!

Kind regards Cryptohopper

Saanut 1/5 tähteä

I used Cryptohopper for 6 months and…

I used Cryptohopper for 6 months and even bought one of their strategies wolf of crypto.. Neither the platform nor the strategy produced any profits.. The whole platform is a scam.. Brought my capital down to 50%..Just half... No growth at all... Only losses... Painful... They'll write saying you didn't apply the correct settings.. Wrong.. I experimented with every combination available.. Still loss.. They promote loss making vendors for strategies and signals

16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hello Vipin,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.

I've reviewed your account and can see that you contacted our support team twice regarding payment issues. We wish you had also reached out about your trading results, as our team could have assisted you. Have you also checked your account to identify where the losses are coming from?

We understand how frustrating trading losses can be. Cryptocurrency trading involves inherent risks, and results can vary significantly based on market conditions, timing, and configuration. While we provide tools and strategies to support traders, we cannot guarantee profits as market performance is ultimately unpredictable.

We take all feedback seriously and would welcome the opportunity to discuss your experience further. If you're open to it, we'd like to schedule a call to understand your specific challenges and explore how we can improve our service. Please feel free to email support@cryptohopper.com for Lindy's attention.

Best regards,

Cryptohopper Team

Saanut 2/5 tähteä

Needs trained live agents who knows how…

Needs trained live agents who knows how to troubleshoot problems

26. huhtikuuta 2025
Oma-aloitteinen arvostelu
Cryptohopper-logo

Vastaus yritykseltä Cryptohopper

Hello Charles,

Thank you for your review. I understand your concern about the need for trained live agents who know how to troubleshoot problems. I'd like to learn more about your specific experience to better address your issues.

Could you please send an email to support@cryptohopper.com addressed to Lindy van Oirschot? If you prefer, we can also arrange a call to discuss this matter more thoroughly. Please send the email so we can better understand what happened and find an appropriate solution.

Kind regards,
Cryptohopper

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin