Such a refreshing change to deal with a company who are so down to Earth, professional and knowledgeable. No pushy sales talk - just relevant information. Rachel was a pleasure to talk to - she expl... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Always book tu I cruises,everything is included. As a single passenger there is a meet up for singles, which is great. The food and drink are always 5 star, and service from staff is exceptional. Us... Näytä lisää
Yritys on vastannut
This was our first booking with crui-se and I was really impressed. Rachel was really polite and prompt in her reply to our booking request. Although I was short of time, she covered everything I need... Näytä lisää
Yritys on vastannut
We have just booked our third cruise for next year 2027 with Crui.se. Rachel has been our contact for all bookings and has made the process for all very easy. Unfortunately, this year's cruise was... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.
Yhteystiedot
1 Rilldene Walk, OL11 5WF, Rochdale, Yhdistynyt kuningaskunta
- info@crui.se
- crui.se
5,0
Erinomainen
295 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Excellent service found me cheapest price and adviced on cabin number
14. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks for your review, Tracy. Glad we could help you get the best price on your upcoming Rhine cruise with TUI. Roll on July. If you need anything just let us know. All the best.
First Class Service
I was treated extremely well by Rachel, Rebecca and Carly.
All 3 were friendly and at the same time very efficient.
Based on my first experience with Crui.se I would definitely use them again and secondly would recommend them to others.
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks for your kind review, Robert. You don't waste any time I see. Booked on 16th of June, departing on the 4th of July. We love it. We'll make sure to get you all sorted for your Rhine cruise with Avalon before you set sail. All the best.
Easy cruise booking
Efficient, responsive and helpful staff who were also lovely to deal with.
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks for your review, David. We hope you and your travelling group have a fantastic time in September with Travelmarvel. A great itinerary seeing so many top European cities at a brilliant price too. We'll be in touch before your trip to make sure everything is squared away. Enjoy the weather today!
Totally satisfied.
I came across Crui.se completely by accident and am so glad that I did. Rachel was an absolute star, guiding me, a complete river cruise novice, through the minefield of choice. She dealt effortlessly with all my stupid questions and between us we arrived at the perfect way for me and my wife to enjoy our Ruby Wedding Anniversary. I will definitely be using Crui.se again to help arrange my next nautical adventure. Thank you Rachel.
10. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks for your review, Andy. I would say that there's no such thing as a stupid question but my wife regularly reminds me that most if not all of my questions are stupid but there we go eh! We can't wait for you to set sail with Riviera Travel next September on The Blue Danube for your Ruby Wedding Anniversary. It'll definitely be one to remember. In the meantime whatever you need just let Rachel know. All the best.
Excellent service for our first cruise
As newbies to cruising Rachel was excellent in supporting us through the process and providing a number of suggestions having listened carefully to our requirements. The booking process was very simple
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Hey, thanks for your review, Caroline. Great to hear Rachel was so helpful. I see you've gone for Burgundy & Provence, beautiful scenery to enjoy on your cruise. We're sure you'll be hooked after it. We're here in the meantime if you have any pre-departure questions. A bientot.
Vastaus yritykseltä Crui.se
Thanks for your review, Joyce. We can't wait til September to send you on your way to the Rhine with Riviera Travel. You'll have an absolute ball. In the meantime please let Rachel know if you need anything. All the best.
Excellent customer service.
Following the reply to our online query we chose to call and spoke to Rachel who was brilliant. She gave fantastic advice throughout, from fight times to make sure we boarded at a good time, to the choice of deck and cabin location. This will be our first river cruise and her experience helped us make a really informed decision. There was no pressure at all and we know we got the best possible price. Thank you Rachel 😊
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks so much for your kind review, Sandra. You picked a cracker for your first river cruise. The Blue Danube with Riviera Travel is one of, if not the best seller we have. You got a great deal too by the looks of it. Rachel is always on hand if you have any questions in the lead up and we're excited to hear how you get on. Hope the weather is as good near you as it is here. All the best.
Well, that was above expectation
Well, that was made easier than most dealings with corporate bodies nowadays when no one wants to actually talk to you. From initial interest, to signing off my booking, took less than 90 minutes and I have everything I need. TUI do river cruises well. Not sure if I want the world to know in case they book everything before I get a chance, but, here goes. They could be called Easicruise really, it’s that simple and a cruise seems to give everything I need. Just need to book some excursions now… but for now, give them a try if you have never been on a cruise. No need to pay twice as much for a great experience … Phil (Midlands UK)
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Wow thanks for your review, Phil. You may hold the record for quickest booking ever. From initial contact to booking was lightning fast, a man who knows what he wants and no messing about. We're here to be your personal cruise consultancy but please do let the world know...these kids have gotta eat! We'll be in touch before November and we hope you have a great Summer. All the best.
Our 2nd Riviera cruise!
We had been with Riviera before on the Douro river cruise. It was fabulous.
Carley has been extremely helpful in guiding us through the booking of our next cruise. Any questions I asked (I had a few!) - she responded to immediately which made the planning and booking much easier for us.
Thanks Carley.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks a million, Gillian. Lovely to hear you're coming back to Riviera after the Douro, that's a fabulous one to have done. Carley's great with the questions, ask away is her motto, so you were in the right hands. The Blue Danube on the Geoffrey Chaucer is a beauty, you've a treat ahead in September. We'll be in touch in the run up. All the best!
Totally stress free!
Totally stress free!
Whole process very straightforward with lots of information and advice given.
I booked our cruise within 24 hours of our first contact
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks a million, Anthony. Great to hear it was all so straightforward, that's exactly how it should be, and Rachel's brilliant at giving you everything you need without the faff. European Jewels on the River Duchess is a cracker, you've a lot to look forward to. Plenty of time yet til September but we'll be in touch in the run up. All the best!
Looking forward to upcoming river…
Looking forward to upcoming river cruise from Amsterdam to Budapest . We felt very confident in proceeding with the booking after speaking to Rachel who was extremely knowledgeable about the vessel and the destinations that will be visited.
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks a million for the kind words, Alan. Rachel really knows her stuff so you're in safe hands. Amsterdam to Budapest is a brilliant route, you'll get the best of everything along the way, and the Polaris is a lovely ship to do it on. Not long to go now til the 8th. We'll be in touch in the run up. Enjoy!
Personal sevice at its best.
Absolutely delighted with the personal service from Rachel. Even gave me a holding reply on Sunday morning (even though the office was closed).
Gave me a good choice of cabin from those left.
Also got me a cracking deal price-wise.
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks for your kind review, Terry. Ah sure what else would Rachel be doing on a Sunday morning haha. That's a great deal she got you with AmaWaterways, some crazy deals out there at the moment. We'll be in touch in the run up to November. Enjoy the upcoming long weekend. All the best.
Booking was so easy
Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent travelled with Riviera since covid but prior to that had holidayed several times with them and always found them polite, efficient & offering excellent holidays. I have 2 booked in the next 6 months. I have no hesitiation in recommending them.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks Valerie — love that it was sorted from the car in minutes, that's exactly how it should feel. Rebecca will be chuffed to read this. Lovely to have you back with Riviera too; Springtime in the Netherlands on Oscar Wilde is a beautiful week, and the tulips in late April are something else. Anything you need between now and then, just shout — and enjoy the other one too.
Nothing was much too trouble
Nothing was much too trouble, every query was answered in good time and in a helpful way.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks Simon — really kind of you. Rebecca will be pleased to hear it; that "nothing's too much trouble" approach is exactly what we ask of the team. Rivers & Castles with AmaWaterways is a beautiful itinerary, and August's a lovely time to do it. Anything you need between now and then, we're here.
very good service
Got back to me straight away after online enquiry with several choices. Gave me an alternative when original choice had booked up, then sorted out the details, flights and made booking. Great price as well.
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks Roger — glad we could get back to you quickly and find a good alternative when the first option filled up. Rebecca's brilliant at that side of things, and she'll be pleased to read this. European Gems with Travelmarvel is a cracking 14 nights — you've got a lot to look forward to in July. Anything you need before you go, just shout.
Excellent service from Cruise Travel Agency
After linking with your REP/ Carley, she took a lot of time and effort to explain our Riviera Cruise in response to the many questions we had. This required a lot of information for her to obtain and feed back to us, which made us happy to book the holiday. So a big thanks to Carley from us. From this, it is hoped we are in good hands to experience a great holiday cruise. Lynda King
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks Lynda — really appreciate you taking the time. Carley will be delighted to read this; she does take pride in getting every question answered properly, however many there are. The Blue Danube on the MS Riviera Radiance is a brilliant choice, and you and Martyn are in for a treat in July. Anything else you need before the 24th, you know where we are.
We have used Crui.se before
We have used Crui.se before, and as before, Rachel dealt with our enquiry quickly, efficiently and friendly , such that we were able to book the cruise we wanted very quickly and easily
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks so much, Peter — lovely to have you back with us, and great to hear Rachel looked after you again. She'll be chuffed to read this. Wishing you a fantastic cruise in July, and we're here whenever you need us in the run-up.
Excellent value for money
Excellent value for money. I found this company very easy to deal with and they were very helpful with our booking.
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks Dawn — really kind of you to say. We're so glad the booking process was smooth, and chuffed to have you with us for Magnificent Europe in July. Budapest to Amsterdam is a wonderful way to see the heart of Europe, and the weather should be properly on your side.
Anything you need between now and embarkation, just shout. Have a wonderful cruise.
Our contact person was Rebecca and she…
Our contact person was Rebecca and she was exemplary in her manner, level of helpfulness and patience with providing answers to our many questions. We needed to link our booking to one already made by our friends and to check the suitability of the different excursions on offer. Both objectives were convincingly achieved and Rebecca made the whole booking process a really positive experience.
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks for your review, Nicholas. We're happy that Rebecca was able to help you link up with your friends. We hope you have an amazing time on your Rhone cruise in September. We're here if you have any further questions but will be in touch sooner to your departure date. Have a great Bank Holiday Monday.
Excellent booking experience
Excellent booking experience, very helpful. All went very smoothly
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Crui.se
Thanks, Helen. A very clever choice booking the Magnificent Europe at that price. 14 nights and tonnes of beautiful Capitals. Hopefully the weather should be good that time of year as well. Thanks a million.
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