Crui.se Arvostelua 

298
•
TrustScore 5/5 tähteä

5,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Such a refreshing change to deal with a company who are so down to Earth, professional and knowledgeable. No pushy sales talk - just relevant information. Rachel was a pleasure to talk to - she expl... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We have just booked our third cruise for next year 2027 with Crui.se. Rachel has been our contact for all bookings and has made the process for all very easy. Unfortunately, this year's cruise was... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This company is great to book your holiday through all three ladies Rachel,Carley & Becca are so professional yet remaining friendly & engaging to whatever your queries or questions maybe. My husband... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This was our first booking with crui-se and I was really impressed. Rachel was really polite and prompt in her reply to our booking request. Although I was short of time, she covered everything I need... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Risteilymatkatoimisto
  2. ja myös
  3. Risteilyvarustamo

Yrityksen kirjoittama

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


Yhteystiedot

5,0

Erinomainen

TrustScore 5/5 tähteä

298 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

5,0

Kaikki arvostelut

(298)

114 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Rachel Peers from Crui.se…

Rachel Peers was excellent is helping us book our Danube river cruise ,she's so friendly yet professional & was very patient with all our questions as we haven't been on a river cruise before & never such a small boat.
Her guidance helped us choose the correct cruise, she's as asset to Crui.se,we enjoyed her bubbly personality & genuine wish to help in any way possible Thank you Rachel

12. maaliskuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Such a thoughtful review, Carole. She's pretty horrible to me but that's a different story...you've really chosen a brilliant itinerary for your first small boat cruise. The Melodies of The Danube is one of our best-sellers this year and we can't wait to hear how you find it. In the meantime, Rachel is here to answer any questions you have. Happy Cruising

Saanut 5/5 tähteä

Rebecca dealt with our river cruise…

Rebecca dealt with our river cruise booking. We were very pleased with the whole process. Communications were excellent and prompt. Very nice professional people to deal with.

13. maaliskuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Thanks for your kind review, Jim. The Vineyards of the Rhine & Moselle will never be the same after the 25th of June. We're sure you'll have an amazing time on the AmaCerto. Make sure to leave some wine for us, please. All the best.

Saanut 5/5 tähteä

We were searching for a Danube cruise…

We were searching for a Danube cruise and I came across CRUI.SE by chance. From that moment, meeting representative, Rebecca Mann, every question that I asked, was responded to in detail within 24 hours. All the components for the trip came together like a jigsaw puzzle. We were drawn to the new vessel, fresh and modern cabins, the onboard offerings, itinerary, tours and ultimately, the competitive price, compared to other cruise companies. We are very much looking forward to the experience in October, 2025.

20. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Awesome review, Steve. We're sure the Riviera Radiance won't disappoint. We've always had great feedback about The Blue Danube and I'm positive this time won't be different. If you have any questions before your trip, Rebecca & the team will be on hand to help. Have a great rest of your week.

Saanut 4/5 tähteä

I booked our cruise with Rebecca

I booked our cruise with Rebecca, there was lots of questions from us about flights, cabins dietary requirements. These were all handled with patience, courtesy and addressed effectively. A personalised and friendly service.

3. maaliskuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Thanks for your review, Mary. We're excited to see you set sail in August with Avalon Waterways on the wonderful Bonjour Bordeaux itinerary. Rebecca is on hand to answer any further questions that you may have in the meantime. All the best.

Saanut 5/5 tähteä

Excellent customer service from Rachel

Excellent customer service from Rachel. She informed me of all aspects of the package and also the exclusions so I was fully aware of the deal. She found a price better than other sites I tried and it made booking the cruise a very easy task and I would be happy to use her servicers and the firm again

28. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Lovely stuff, Eugene. You've picked the best-selling itinerary in February. We can't wait until May. In the meantime if you need anything please let us know

Saanut 5/5 tähteä

Rebecca was very helpful and her…

Rebecca was very helpful and her overall service great. Definitely recommend using Cruise. I am so looking forward to my trip

23. tammikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

We're super excited to hear about your travels in July, Joanne. The Melodies is a wonderful itinerary and we're sure you'll have an amazing time. Please do let us know how you get on. Thanks

Saanut 5/5 tähteä

A year in the planning.

Whilst fact finding for our once in a lifetime trip to India, we came across Crui.se and Rachel. From the moment we spoke we knew we would be booking our trip! Our questions (even the odd ones) were answered with such passion and the desire to make the customer feel at ease shone through. We feel very reassured that we are in safe hands and we know Rachel will be part of our experience.

19. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

What a wonderful review, Lisa. If there's one itinerary that Rachel knows about, it's this one, after travelling on it herself (she never shuts up about it). We're sure it'll indeed be a once in a lifetime trip and we can't wait to see all the pictures and hear all the stories when you get back. In the meantime please let Rachel know if you need anything. Bye for now

Saanut 5/5 tähteä

Very good service

Very good service - fast response to emails and very efficient/knowledgeable staff - a pleasure to deal with. Highly recommend.

19. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Cheers, Michael. We hope you have a swell time on the Douro in June. The Douro Elegance is a beautiful ship and we hope you get the weather. Thanks

Saanut 5/5 tähteä

Just booked a river cruise with Avalon…

Just booked a river cruise with Avalon and Rachel was extremely efficient and prompt in securing and excellent deal with them. My wife and I have sailed with Avalon twice before which enabled Rachel to obtain a considerable discount. We are looking forward to yet another high quality river cruise with Avalon. Thank you Crui.se.

21. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Thanks for leaving a review, Donald. You've got a great deal on the Bonjour Bordeaux with Avalon which has been selling like hot cakes these past few weeks. Please let us know how you get on once you get back in May. All the best

Saanut 5/5 tähteä

Rebecca was patient and not pushy.

Rebecca was patient, helpful and not pushy - answering all my endless questions. She gave us the option to reserve the cabin we were interested in whilst we made our minds up, having dithered for some time!
Not cruising until next year - but trust all the details will run smoothly nearer the time.

13. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Very wise of you to book the Blue Danube with Riviera for 2026, Susan. It's one of our most-booked cruises (usually she's the one with the endless questions). In the run up to your cruise if you need anything, we're here to help.

Saanut 5/5 tähteä

River Cruise booked with Crui.e

Found Rachael very helpful and gave us another option of River Cruise, of which we hadn't thought of.
Advised us of which cabin/deck, for us to choose.
Hence making the booking, the following day.
Would certainly recommend.
When booking another River Cruise - would certainly
contact yourselves.

12. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Thanks for your kind review, Julie. A Danube New Year, how exciting. We're sure you're in for a treat with TUI, seeing in 2026. We'd love to help you on future travels but in the meantime if you need anything just let us know. Thanks

Saanut 5/5 tähteä

This is my first River Cruise

This is my first River Cruise, and only my second solo trip, so to say that I was apprehensive would be an understatement.
Rebecca, their rep,guided me to a suitable cruise and answered all of my concerns, giving me time to digest everything and do my own research before making my decision.
Hopefully my trip down the Danube on AmaSonata will be everything I wish for and more.
Well done Cru.se for your Customer Service.

13. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Thanks for the brilliant feedback, Susan. You've made a wonderful choice to book with AmaWaterways for your first river cruise. We're sure you'll get the 5-star treatment. River cruisers are a super-friendly bunch so we're sure you'll be in great company. Please let Rebecca know if there's anything more we can do. Roll on July!

Saanut 5/5 tähteä

Came across Crui.se when trying to find…

Came across Crui.se when trying to find a Danube cruise to take in my 70th bithday.. Very impressed with the help Rachel gave me throughout the booking process. Reassuring to know that she is just a phone call away should I need any help and/or support.

13. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Your 70th is going to be stunning on the Danube, Janet. Emerald will be sure to look after you and your husband. Make sure you have a glass of champagne or 2 from us and if we can help plan your 71st next year then please let Rachel know. All the best

Saanut 5/5 tähteä

First time booking with this company

First time booking with this company. Rachel was excellent, couldn't do enough for you. There was a little misunderstanding re the river cruise, however it was sorted out swiftly & fairly. Problem solving is always important, I was very impressed.

4. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

You're in good hands with Rachel, Michael. Glad she could get the issue resolved. You've chosen a great itinerary for next June with Riviera Travel. We expect lots of pictures and updates from the cruise. In the meantime anything you need just let us know. Have a good one.

Saanut 5/5 tähteä

Excellent experience

Excellent experience. The lady that dealt with our enquiry was very helpful and got us the right cabin on the cruise that we wanted and at a good price. She was also courteous, got back to us with answers to our queries and always rang when she said she would.

4. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Thanks for your kind review, Jim. You'll be on your way in just over a month. The Melodies of the Danube is one of our most popular itineraries this year and AmaWaterways never disappoint. Make sure you enjoy yourself and let us know how you get on. All the best.

Saanut 5/5 tähteä

Lovely staff and a good price, what more can you want?

I came upon crui.se whilst looking for a Danube river cruise. I was fortunate as Rachel phoned me back straight away. The price was very competitive and Rachel was extremely helpful, nothing too much trouble.

30. tammikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Great to hear that Rachel was helpful and phoned you back straight away (she never phones me back!). We're sure you'll have a Magical time on the Danube with TUI on the TUI Skyla. Make sure you check out the top deck and fingers crossed the weather should be lovely in August. Have a great week.

Saanut 5/5 tähteä

I recently booked a cryise for 4 of us

I recently booked a cryise for 4 of us. It has been made so easy and we look forward to the trip. Rebecca was so helpful.

3. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Thanks so much for your lovely review, Susan. We're sure you'll have a wonderful time with TUI on the Danube in May. The TUI Isla is a beautiful ship. Please make sure you let us know how you get on.

Saanut 5/5 tähteä

Excellent service from Rebecca

Excellent service from Rebecca - and a better deal than booking direct.

20. tammikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Review #100! Thank you Steve. We're glad Rebecca was able to get you a good deal on your Riviera Travel cruise in November. The markets will be vibrant at the time of your arrival. If you need anything in the run up please let us know. Cheers.

Saanut 5/5 tähteä

a lovely experience

such a lovely experiece,like talking to an old friend, so friendly and helpful,
thank you rachel .
Terry

28. tammikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Terry, you're a scholar and a saint. We're glad Rachel was so friendly and helpful (she's pretty mean to me FYI). July is just around the corner and we'd love to be joining you in Vienna. Please let us know how you get on and take lots of pictures. All the best.

Saanut 5/5 tähteä

Very helpful and friendly

Very helpful and friendly

13. tammikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Crui.se

Short and sweet, Christine. We love it. Only 2 and a bit months and you'll be on your way to see Amsterdam and the Dutch Bulbfields. We can't wait.

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