CristalesRepuesto.com Arvostelua 

512
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Lenses as described, great communication from start to finish.fast delivery considering where the are shipped from. Really happy with the lenses. They fit perfect. Ray-Bans

Saanut 5/5 tähteä

Es la segunda vez que compro aquí los cristales y estoy encantada. Está vez han sido para las gafas de mi hija y ha sido igual de fácil y cómodo que la primera vez. La entrega es muy rápida y la calid... Näytä lisää

Saanut 5/5 tähteä

Productos originales, sin duda. Envío y entrega superrápida, contada por horas. Me sorprendió gratamente esta velocidad. Recomiendo comprar con este vendedor y creo que lo volveré a usar si es necesar... Näytä lisää

Saanut 5/5 tähteä

A mi hijo se le rompió una patilla de sus Rayban, haciendo el tonto, y se iba de viaje en breve, así que me puse manos a la obra para conseguir un repuesto y encontrar vuestra web fue la salvación. La... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Aurinkolasit

Yrityksen kirjoittama

En cristalesrepuesto.com, somos tu solución integral para la reparación de gafas Ray-Ban y Oakley. Disponemos de una amplia gama de repuestos originales y compatibles: lentes de repuesto, varillas, patillas, puentes, almohadillas y más, para que tus gafas luzcan y funcionen como nuevas. Además, ofrecemos gafas y cristales graduados de alta calidad, adaptados a tus necesidades visuales específicas. Confía en nosotros para restaurar y personalizar tus gafas con la precisión y calidad que mereces.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

512 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(512)

62 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Glasses for ray ban

Ordered glasses for my ray ban on 24th May, received them on 6th June. The glass is of the highest quality, better than the original. But I have to say that until I received the glass I was worried that I had been cheated, because my emails were not answered. Until I found a watsapp on the site where I was assured that the order had been dispatched and the delivery time was in the region of 10 days. That's what happened! I recommend this company for ordering !!!
Viktor Kel

6. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nice price

Nice price, good service. Also fast response 👍
My delivery was delayed, but it was taken care of immediately and the delivery was made as quickly as possible.

3. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A Lifesaver for Ray-Ban Frames: ReplacementLenses.net Review


I recently found myself in a predicament when one of the arms on my beloved Ray-Ban glasses model 6335 snapped. Living in Australia, I scoured local opticians for a replacement, only to be told that I needed to purchase an entirely new frame, despite the glasses being barely a year and a half or two years old. Frustrated with the prospect of shelling out hundreds of dollars for a simple fix, I turned to ReplacementLenses.net in hopes of finding a more affordable solution.

I reached out to ReplacementLenses.net and within just two weeks, I had the replacement arms delivered straight to my doorstep. Admittedly, I was initially skeptical about the authenticity of the parts, fearing they might be knock-offs. However, upon inspection, it was evident that they were genuine Ray-Ban components, fitting seamlessly with the rest of my glasses.

I can't express enough gratitude to ReplacementLenses.net for saving me a substantial sum of money and allowing me to revive my glasses as if they were brand new. The entire shipping process was flawless. They promptly provided me with a tracking number, allowing me to monitor the package's journey across the globe until it reached my doorstep.

In conclusion, ReplacementLenses.net not only provided me with a cost-effective solution but also delivered exceptional customer service. If you find yourself in a similar situation with your eyewear, I highly recommend giving them a try. They've certainly earned a loyal customer in me.

17. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Rayban Wayfarer replacements

I ordered lenses for a pair of Raybans last July and they arrived in Australia in good order and reasonable time. They appear to be genuine, including the engraved RB (which I thought was a defect until I used a magnifying glass!). I've just installed them (got busy... :-) ), and they fit perfectly and are a colour and polarisation match to the originals I scratched (don't machine wash your glasses... left them in a pocket, sigh). Would recommend.

1. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Los cristales son originales.

Los cristales son originales y que yo sepa no hay otra manera de conseguirlos sin comprar las gafas enteras. Por poner alguna pega sería interesante que ofrecieran la opción de comprar únicamente uno de los dos cristales que componen la gafa, pero teniendo en cuenta que rayban ni tan siquiera te ofrece la opción de comprar los cristales por separado no creo que se les puede exigir más.

15. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Atención directa y personal de Pedro más que eficiente.

Atención más que diligente por parte de Pedro en la página web. Atención telefónica puntual de soporte. Solo esto ya vale la pena. El precio, magnífico, imbatible. El producto impecable. Tardó un poco más por la Semana Santa, pero llegó el día que me dijo Pedro que hizo un esfuerzo para que puediese disponer de mis nuevas Oakley. Producto y comercial más que recomendable. Mis felicitaciones a cristalesderepuesto.com

5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excelente servicio

Tardó un poco en llegar por problemas logísticos de la empresa de correos nacional, pero en general buen servicio, buena atención personalizada por WhatsApp y junto al pedido llegó un agradable obsequio. 5 estrellas 👍

16. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Genial

Genial, lo pedí el viernes y me llegó hoy, todo bien la patilla izq costaba encajar pero al final con maña entró y queda perfecta, me ha salvado de tener que comprar unas gafas nuevas.

16. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great experience

I ordered replacement lenses to fix my wife’s glasses for Christmas. I received an email saying the lenses were delivered, however we never received them. I emailed Replacement Lenses letting them know our situation and they immediately sent a new order, no questions asked. Bravo! I highly recommend them.

9. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I ordered the wrong lenses for my glasses, they were replaced with a minimum of fuss.

I ordered the wrong lenses for my glasses, much to my surprise after contacting Pedro Cuevas he requested I return them and they would exchange them for the correct size. It was a streamlined process and now i have my replacement lenses {correct ones}. Pedro was extremely helpful and I am only to happy to post this to let anyone know they are a trusted company with customer satisfaction their first priority.

1. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This is the third time I have ordered…

This is the third time I have ordered from ReplacementLenses.net. Each time I have received exactly what I ordered and with in the time frame they gave me for delivery. I have used their service contact site and have great response from them and have quickly been taken care of.

20. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

LYING PIECE OF SHAT, DON'T BUY FROM HERE EVER. HORRIBLE EXPERIENCE!

Ordered some lenses from these guys, horrible experience. They say delivery in 4-6 days, one month later I didn't get anything, they didn't even send the package.

Asked for a refund and they refused, instead they keep coming with made-up stories of how the shipment was lost but they resent it and now I need to wait and then send them back the package (the one that never arrived) and only then would they refund the money.

I had to raise a chargeback request with MasterCard to get my money back.

Don't bother ordering from here! I see a lot of similar reviews to this one, the good ones must be paid for.

LATER EDIT, FOR THIS LYING PIECE OF SHAT

Hope you remember this email I sent you with the entire history of the order. SHAME ON YOU, all you did was LIE throughout our discussions and here as well. This goes to show what misserable person you are and NOBODY SHOULD BUY FROM YOU!

The order was placed on December 2nd 2023.
After several inquiries about the order, to which you did not reply, on December 14th 2023 you informed me that there was a problem with the shipment, to which I immediately requested a CANCELLATION and full refund:
1704696359454blob.jpg

On the same day, December 14th 2023 you acknowledged the problem and said you would call the shipping company to return the package. 2 weeks had passed and you provided absolutely no reply.
1704696469814blob.jpg
1704696558573blob.jpg

As you well stated that the delivery time is "6 to 14 business days" (on your website it's mentioned "5 to 14 business days"), meaning the maximum delivery time is 14 days. On your website it was mentioned the order would be sent by DHL, but it was actually sent by normal post office delivery. You also mentioned that the package would arrive "in the next few days", which did not happen.
As of January 2024 I moved residence and I no longer live at the address the package was shipped to, therefore not being able to pick it up, I am not responsible for the package in any shape or form.

You constantly refused to refund the money for the order, so I am left in the situation in which I paid for a product I never received. You never took any responsibility for your errors (not sending the order in time, not asking for confirmation to re-send the order, not cancelling the order when I asked, not refunding the money), instead you expect me to pay for something that I did not receive.

This is the history of events for the order, to serve as evidence towards the MasterCard dispute.

As of January 1st 2024 I switched residence to another city and no longer live at the address the package was sent to.

As I've placed the order on December 2nd 2023 and the shipping time has greatly exceeded even the most pessimistic option that you provided upon placing the order, neither picking up the order nor returning it can be an option in this situation.

For the 100th time I ask you to refund me the paid amount in full so we can get this over with. It's up to you, I've wasted enough time with this ordeal. This has been the worst online buying experience I've ever had.

16. joulukuuta 2023
Oma-aloitteinen arvostelu
CristalesRepuesto.com-logo

Vastaus yritykseltä CristalesRepuesto.com

The customer filed a claim for the order on December 13th. The package, originally shipped on December 6th, had been lost by the courier service, prompting us to reship it on the same day. After the package was reshipped, the customer then requested a cancellation, which is not possible once a shipment has been dispatched.

Upon receiving the product, the customer declined to return it, even with a provided prepaid return label. Consequently, the customer retains both the product and the funds amounting to €67. THE CUSTOMER HAS THE MONEY (67€) AND THE PRODUCT IN HIS POSSESSION.

Our company has consistently maintained a courteous and respectful approach towards the customer. However, the customer has exhibited discourteous behavior towards my colleagues and other staff members. We wish for the customer to seek repair services for their glasses elsewhere.

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