From one of the fastest growing app developer with probably the best support I've ever experienced back in 2019, we found ourselves with apps packed with bugs and limitation and a support team which i... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Perfect fit for airline lifestyle. Super appreciated the email feature that allows flights to be uploaded from company efb directly, time saving feature. But even when the manual flight upload f... Näytä lisää
Have been using the software since the previous app, did merge since I had lifetime package despite having to pay for the new software. Unfortunately the software for my company fails multiple times.... Näytä lisää
Very useful app for commercial pilot. Everything in one place. Many statistics, extra tools, quick support if you need any. I’m crew lounge aero user since September, I’ve already noticed they do thei... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The new aviation suite for pilots, flight attendants, ground staff, training centers, aviation companies and aeroclubs. #crewlounge #mylifeinthesky
Yhteystiedot
3,5
Keskitasoinen
359 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 44 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent app with lots of features
Excellent app with lots of features, and hassle free.
31. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CrewLounge AERO
Dear Mohamed,
Thank you for your review, much appreciated.
Take care & fly safe!
//Dries@Crewlounge
Good support team
If you have any issue with app, the support team is always there to help and assist you in getting your problem fixed.
12. elokuuta 2025
Oma-aloitteinen arvostelu
Excellent customer service
Excellent customer service, with a one on one video call to fix a technical issue that was preventing me from downloading my roster from my company portal. The Crewlounge Aero team were patient and helpful and made sure they resolved all of my issues.
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Amazing Support Team
Crewlounge Team is amazing. Thanks for you help!
25. heinäkuuta 2025
Oma-aloitteinen arvostelu
The system fails constantly
The system fails constantly. The company offers multiple products that could easily be combined into one, clearly aiming to increase sales rather than improve usability. The software remains outdated, frequently freezes, and lacks stability. The company’s conduct is also questionable — many customers purchased lifetime licenses, only to be forced into paying annual fees later on. I do not recommend it. It may seem affordable at first, but the constant issues and resulting stress are simply not worth it. You risk being let down when you need it the most.
12. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CrewLounge AERO
Dear Gabriel,
I'm sorry to hear about your experience with our product. I'll reach out to you directly via our support portal.
//Dries@CrewLounge Support.
Very professional & hard working IT…
Very professional & hard working IT people in the background!
My Problem with FL3XX was solved ! Thanks to all involved - especially TUNG for liase with me !
7. heinäkuuta 2025
Oma-aloitteinen arvostelu
Nice product, worth the price
Great value for money — highly effective product. Recommended!
26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Great value for money – perfect for professional pilots
I’m very happy with this app. The price-performance ratio is excellent – for a small cost, you get exactly what you expect and need. I use it as a professional pilot and find the mobile app very user-friendly and efficient. It even considers SIM and MCC times, which is a big plus. The logbook format is highly customizable to suit individual needs.
I’m not a fan of the desktop version, but since I mainly use the mobile app, that’s not a big issue for me. Overall, a solid tool that does exactly what it should.
12. kesäkuuta 2025
Oma-aloitteinen arvostelu
I like the app and works fine
I like the app and works fine, although the visual design is not the one I like the most.
8. kesäkuuta 2025
No crew information listed in the…
No crew information listed in the flight info. Rosterbuster has the functionality. Frustrating and disappointing.
6. kesäkuuta 2025
Great Product and Service
I have been a long time user of CrewLounge Aero, using the Connect App & PilotLog App. Over the years I at times have been stranded due to the technology changes but, I have seen the company evolve during this time as well. CrewLounge have consistently improved their products and backup service at the same time. I am glad I have stayed on with CrewLounge Aero and products over the years.
3. kesäkuuta 2025
Oma-aloitteinen arvostelu
Never had any problem with the app and…
Never had any problem with the app and when need the support helped very fast!
11. huhtikuuta 2025
Oma-aloitteinen arvostelu
Poor to non-existent aftersales support
PILOTLOG App unexpectedly stopped working on 2 different Windows (10 & 11) based PCs. CrewLounge Support suggested I should uninstall it and continue with a clean installation of the latest app version afterwards. Did everything according to their instructions - no change. No more troubleshooting tips or any other help has been offered for more than 1 month since I did all the above - PILOTLOG application remains unusable...
8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CrewLounge AERO
Dear Oskaras,
we're sorry to hear about the issues you are encountering.
I'll reach out to you directly in the support ticket about the issue.
BEST APPLICATION FOR AIRLINE CREWS
BEST APPLICATION FOR AIRLINE CREWS
The only and best application for airline crews.
Clear display of critical flight information, you ll never show up late or miss your flight !
The Helpdesk is quick, responsive and efficient.
Used to halve Roasterbuster, never again !
Recommend Crew Lounge Connect highly
24. maaliskuuta 2025
Oma-aloitteinen arvostelu
I am very satisfied with the App and…
I am very satisfied with the App and especially the support. All my old files have been transferred and open questions were answered quickly.
Thanks to the team.
17. maaliskuuta 2025
Oma-aloitteinen arvostelu
Software is OK, support very poort
I've just MCC Pilotlog and CrewLounge Pilotlog for many years. Software is OK, but software support is really disappointing. I've raised a ticket about currency checks, no feedback for months despite several emails.
1. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CrewLounge AERO
Dear Wim, Thank you for your feedback, and we sincerely apologize for the delay in response. We’re glad to inform you that the issue regarding currency checks has now been resolved in ticket #228270. We truly value your input—please let us know how we can improve your experience and make it a 5-star one. Your satisfaction is our priority! #crewlounge
Vastaus yritykseltä CrewLounge AERO
Dear Germinio, Thank you for your feedback! We're glad to hear you're satisfied with the app. If you have any suggestions or features you'd like to see, feel free to let us know. #crewlounge
A good value product and powerful tool
I’m and active pilot and have seen this app evolving very much since the time of MCC Pilot Logbook. I have been using first MCC and now CrewLounge and I have been very satisfied. I find on this app all I need and with its integration with the desktop is you get quite powerful tool. It’s a product with a good value with a price that makes sense. I truly recommend using CrewLounge pilot logbook.
12. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä CrewLounge AERO
Dear Gonzalo, Thank you for your kind review! We're thrilled to hear that CrewLounge has been a valuable tool for you throughout the years. Your recommendation and support mean a lot to us. #crewlounge
Vastaus yritykseltä CrewLounge AERO
Dear Periklis, Thank you for your kind words! We're thrilled to hear you find the app interactive and well laid out. #crewlounge
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