Dreamholidays For Travel & Tours LLC Arvostelua 215

Dishonest travel agent! Outrageous behaviour.
Paid for round trip ticket.
Issued an e-ticket showing both flights.
On day of travel was told that I had to travel the next day due to an issue with the airline. I called the airline- no issue with the airline and they confirmed that there was no seat booked for me.
Travelled the next day.
For inbound flight was told that due to the conflict in the Middle East that the flight date had to change due to rescheduling of flight. Called airline- flight was going ahead.
Asked airline why I had been moved off the flight. Airline said no seat had been booked!
Travel agent denies all of this and stands by the falsified e-ticket that they issued. Consequence of this. I had to purchase a separate over priced one-way ticket to get back home. Which cannot be supported by my travel insurance as no flight was booked in the first place.

I had an absolutely wonderful experience with Emma as my travel agent. She was incredibly helpful, attentive, and professional. She took the time to understand exactly what I was looking for.
Emma’s attention to detail and thoughtfulness made the entire process smooth and stress-free. She was always available to answer questions, offer guidance, and tried to ensure every aspect of the journey was enjoyable. Her passion for travel truly shine through in her work. I couldn’t have asked for a better travel agent, and I would highly recommend her to anyone looking for a seamless and memorable trip.

I have been booking flights with Dream Holidays for more than a year now and I have had excellent service from this company, especially from Zain the Senior Travel Consultant who has gone out of his way to find me flights at very reasonable prices.

Zain has kept us informed during a difficult period with the Middle East problems
Our flights to Sydney eventually got approval after nearly 6 weeks waiting after paying half of the cost of the flights, so was a bit worrying
So hats off to Zain who has done a great job
Thankyou

Hena gives good customer service she's also reliable i can call on her anytime. 5star rating.

My name is Ahtisham Hussain and I have been using dream holiday long time and I have recommended lot of my NHS staff and they have been using and I am very happy with this service

M/s Ayesha is amazing. She is very respectful and advising client in time without hesitation. I found it easy to deal with her. I will use her for future travels.

Walter

What made my experience was taking to
Ayesha Omar. This lady was very polite and could understand every word she said. Ayesha guided me through everything. What a pleasure it was speaking to this lady Ayesha Omar is a credit to the company I could not thank her enough for everything she had done for me everything was as smooth as it could have been. Many thanks Ayesha

My husband had flown to Malaysia to visit family, flying via Doha. And because of the conflict in the middle east his flights have been cancelled. So then came the task of trying to rebook flights. As an agency they could in theory say "well you can contact the airline yourselves" but no, they have gone the extra mile , in particular Rimsha, who has been exceedingly kind and is in the process of arranging new flights. For which i will be eternally grateful. A big thank you to Rimsha and all the staff!!

I have booked to go to Australia, I have been dealing with a very polite young man called Zain, nothing is too much trouble for him, he found me the best deal for my needs, talked through every step of the process, answering all my questions, putting my mind at ease, reassuring me that everything was legit and I could look forward to my holiday.
He is a man of his word and has come through for me with not only flying colours but golden.
If you need help with anything at Dream Holidays, ask for Zai, he is in my opinion a true gentleman and knows his job.
Well done Zain, couldn't have done this without you.thankyou.

I contacted Mr Zain regarding a holiday trip to India, and I was referred to him by a friend who had received an excellent deal through his services. Mr Zain listened carefully to all my requirements and queries, explored multiple airline options as requested, and secured the best possible deal with my preferred airline.
I am extremely satisfied with his professionalism and friendly service, and I look forward to our family trip to India. I will certainly return to Mr Zain for future holiday arrangements.

Got in touch with Dream Holidays.
Received a call from Sara in connection with flights to South africa.
Sara has been excellent at advising me on my routes ,and fantastic pricing .
Thanks again Sara

I contacted Zane on January about flights to Thailand and because of the conflict in the Middle East my flights have been cancelled and rescheduled and cancelled and so on. But Zane has been absolutely fantastic and kept me informed about the situation with flights . Zane even completed my TDAC for me . I am very happy that I had Zane to help me out and take the stress away from my self

Had a very good experience with them. They gave us very good service. We will be continuing to work with them in future. Must recommend.

few days the service received in getting us to our holiday was first class,
I have checked the prices since we were offered the alternative and our tickets are very competitive compared with others
Thank you Zain and Dream holidays

Zain has helped me with various flights this year and is excellent to deal with.
Always gets a good price for us I use him all the time now ! I have my friends and family using him too now.
This colleague is a credit to your company.
Alison Munro

I had a great experience with DreamHiday. The service was professional, friendly, and well organized from start to finish. Everything was arranged smoothly, making the whole process stress-free and enjoyable. I would definitely recommend DreamHiday to anyone looking for a reliable and pleasant travel experience.

Zane was great, so helpful and reassuring. Great prices too.

From the first enquiry about flights, and then making the booking, Ayesha Omar was first class, very professional and friendly what more do you need, I certainly will be using this company again and again.
Thanks for your help Ayesha
Great company, Great staff, give them a try you'll not be disappointed.

We have regular bookings with them, and our experience has always been very good. This time it was a critical situation for us, and we needed urgent assistance with our travel arrangements. Mr. Emid Ali was extremely helpful, professional, and supportive throughout the whole process. He made sure to keep us regularly updated about the flights and provided clear information at every step. His prompt response and dedication really helped reduce our stress during a difficult time. We truly appreciate his excellent service and support, and we are very grateful for his help.