Couldn’t do it on line - triesd the phone but the robot woman couldn’t understand the word yes , Then I waited 15 mins to get answered without any indication of how long the wait would be - really p... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... Näytä lisää
My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... Näytä lisää
From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Vakuutusyhtiö
- ja myös
- Autovakuutusyhtiö
- Eläinvakuutukset
- Henkivakuutusyhtiöt
- Kotivakuutusyhtiö
- Matkavakuutukset
Tietoja yrityksestä Co-op Insurance
Yrityksen kirjoittama
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Yhteystiedot
Yhdistynyt kuningaskunta
- coop.co.uk/insurance
4,4
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to follow the quote process.
Easy to follow the quote process I'm a Co Op member so received some discount.
10. syyskuuta 2026
Easy to use,simple questions &…holiday ins
Easy to use,simple questions & everything went smoothly
9. syyskuuta 2026
Great value travel insurance
9. syyskuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
For the last two years we used coop pet…
For the last two years we used coop pet insurance for Lilly our Saluki cross, and hoped we would never need to claim, however in January this year Lilly became unwell and after a couple of vet visits she was diagnosed with liver cancer,
We were referred to Wear referrals animal hospital where they operated to remove Lilly’s tumour and later she had chemotherapy as a precautionary measure,
Before the treatment was completed our insurance policy was due to expire and although her medical bill was already massive COOP PET INSURANCE renewed her cover for another year and continued to pay for her treatment directly to the vetenary hospital,
Lilly was given the all clear in June and had three healthy months however she fell ill again and after tests they told us her cancer had returned and we decided that it would be kinder to let her go before she was in too much pain.
Once again COOP PET INSURANCE paid her vet bills without any quibble whatsoever,
Coop pet insurance were professional, efficient and extremely sympathetic throughout this whole process and made what was already a very emotional and stressful situation a lot simpler, I would highly recommend them to any pet owner,
On the odd occasion that I had to call them on the phone, there staff were absolutely fantastic.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Co-op Insurance
We are truly touched by your kind words and deeply saddened to hear about Lilly. We understand how incredibly difficult and emotional this journey must have been for you. It means a great deal to us that we could provide some support during such a challenging time. We are grateful for your recognition of our team's professionalism and empathy. Thank you for recommending us; it is a testament to our commitment to helping pet owners.
Kind regards
Jemma
The Co-op Pet Team 🐾
Quote confusion
As a previous hopefully returning, after a break, customer I got a quote for home insurance, there quote was much higher than the competition so I asked for a re-quote taking out accidental cover to make it like for like - the quote went UP by 50% not down. Now two weeks later I get an email with a £140 welcome deal. Does this mean the third quote would go up by £150.00.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Co-op Insurance
Good afternoon Rob
Thank you for taking the time to share your experience. We’re sorry to hear about the confusion you experienced regarding your home insurance quote and welcome offer. We’d like to take the opportunity to look into this for you and understand what happened.
We have contacted you to request some further details but have not received a response. If you would still like us to take a look at this, please give us a call on 03457 46 46 46 and our team will be happy to review the details with you to investigate your concerns. We look forward to hearing from you.
Kind regards
Aysha
Cheap travel insurance quick and easy…
Cheap travel insurance quick and easy to do . documents came same day.
8. syyskuuta 2026
We were very surprised
We were very surprised, after checking other companies for price , Co-op came out tops so we took the silver , we had got medical issues and the price was good for us, 12 months for europe for 2 of us , well done co-op
8. syyskuuta 2026
Vastaus yritykseltä Co-op Insurance
Good Afternoon Paul,
We're so happy to hear you found our offering easy, affordable, and a great deal! We truly appreciate your positive feedback.
Kind regards,
Zaynab
Vastaus yritykseltä Co-op Insurance
Good Afternoon Anthony,
We are so pleased to hear that you found our location convenient and our offerings to be a good value. Thank you for your wonderful feedback!
Kind regards,
Zaynab
Easy to use and get travel insurance
6. syyskuuta 2026
Vastaus yritykseltä Co-op Insurance
Good Afternoon Kevin,
We're so glad to hear you found the process of obtaining travel insurance easy. We appreciate your positive feedback!
Kind regards,
Zaynab
very good operator
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Co-op Insurance
Good Afternoon,
Thanks for the lovely feedback and hope you enjoy any future travels!
Kind regards,
Zaynab
Very well spoken Lady
Very well spoken Lady , no background noise, was quick and new what she was doing, the ladies name was Adelaide and it was a pleasure speaking to her.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Co-op Insurance
Good Afternoon,
We're so glad to hear you had such a positive experience and that our team member provided excellent service. We appreciate you sharing your kind words!
Kind regards,
Zaynab
Good value for money cheaper than…
Good value for money cheaper than others with same benefits
6. syyskuuta 2026
Vastaus yritykseltä Co-op Insurance
Good afternoon,
We're so glad you found our value to be excellent! We appreciate your positive feedback.
Kind regards
Zaynab
Vastaus yritykseltä Co-op Insurance
Good Afternoon Claire,
We're glad to hear our quotation process was easy and mess-free for you. We appreciate your positive feedback!
Kind regards,
Zaynab
Was looking for single trip travel…
Was looking for single trip travel insurance. I found co op insurance was a good policy at a great price. Took minutes to book as was so easy. Very happy with my experience
4. syyskuuta 2026
Vastaus yritykseltä Co-op Insurance
Good Afternoon Sharon,
We're so happy to hear that you found our single trip travel insurance policy to be a good fit and that the booking process was easy and efficient for you. We appreciate your positive feedback!
Kind regards,
Zaynab
The agent dealing with my enquiry was…
The agent dealing with my enquiry was courteous,friendly and efficient.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Co-op Insurance
Hi Gerald
Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for insuring with us.
Kind regards
Leanne
Very easy to use app.
Very easy to use app, With 3 different policies available Gold, Silver and bronze which made it easy to choose for my required circumstances.
Very reasonable pricing too, would definitely recommend to friends and family.
5. syyskuuta 2026
Vastaus yritykseltä Co-op Insurance
Good Afternoon David,
We're so happy to hear you found our app easy to use and appreciated the different policy options. It's wonderful that our pricing was reasonable and that you'd recommend us to friends and family. Thank you for your kind words!
Kind regards,
Zaynab
I entered when applying for my policy…
I entered when applying for my policy to be posted to me rather than to be sent by email. It would have been appreciated if the policy confirmed also that the policy would be sent by post. Many thanks Mrs Marina Farrow.
3. syyskuuta 2026
Vastaus yritykseltä Co-op Insurance
Good Afternoon Mrs Farrow,
Thank you for taking the time to share your feedback.
We’re sorry for any confusion regarding the delivery of your policy documents.
I have emailed you with further details regarding this and hope this provides some clarification.
If you do not receive your documents in the post, please get in touch with our Customer Services team, who will be happy to assist you further.
Kind regards,
Zaynab
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.