I ordered a wallet chain and a bracelet and found the bracelet was too small. After emailing their customer support they directed with a link for an exchange and provided free shipping. I waited about... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I cannot say enough about Clocks & Colours as a company. Their products are awesome and very well made, and the best part is they stand by them as they all carry a warranty. My sterling silver brace... Näytä lisää
I ordered a 4mm rope chain from for this company and the chain itself don’t even measure 3mm. I think they just expect their customers to not even notice since probably most of them are naive and don’... Näytä lisää
Yritys on vastannut
Have purchased multiple items from the shop , every time the tracking and updates are on point . Once there was a warranty issue that was handled super nicely and quickly , considering the time zone... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Each sterling silver ring, pendant and bracelet is designed in Toronto, Canada and hand-carved in Bali by master silversmiths. With the quality to survive bar fights and uncontrolled skids, each piece is a statement that you are just as untameable as t...
Yhteystiedot
Toronto, Yhdysvallat
- clocksandcolours.com
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A well earned 5 star
A well earned 5 star! Very quick response and the issue was resolved quicker than any place I have ordered before. I ordered the wrong ring size so I sent a email and they cancelled my original order and refunded me the money so I could place a new order with the correct ring size. A quick response when there is a issue is so important and I was really impressed at how quickly everything was
Had a pair of glasses that a small…
Had a pair of glasses that a small piece broke off of. The quickly responded and sent me out a new pair. I have ordered from them many many times as always appreciate their great quality products and also appreciate that they stand by them when things don’t always pan out.
Excellent product and international customer service
I ordered the Killswitch Engage ring from the UK, the order came exactly as they say within 5-8 days. It arrived on day 8 (not even 8 business days, just day 8) all taxes were already brokered by them so I had no extra charges and nothing to worry about. This was my first ever purchase and I can tell you the silver ring is solid, heavy and stunning quality. I am a lifelong jewellery consumer, I worked at a jewellery store too, and I would be fussy if it wasn’t the most amazing thing in the world. This is a beautiful piece worthy of its price. FYI they use DHL e-commerce which seems to not provide updates after a certain point, I did however contact DHL when I worried and I had an advisor contact me back very friendly, but I let her know all is ok! Clocks + Colours themselves also communicated with me several times being super nice, even on a Sunday, and even in early hours here in the UK, I don’t know how they do it but it’s hands down what my generation loves. Not to mention the package came with fun freebies and everything we all like to receive!!! All Hails!! Xx
Amazing service and Product
I had only heard good things about C&C when I finally ordered expectations were already high. They blew those expectations out of the water. Shipping was fast and hassle free. The product which was the KnotXJJ Juliusson is beautiful and the knotwork is seamless and beautiful. I will definitely be ordering from C&C again.
C+C is all-around on point as a company
I've been buying from Clocks and Colours for almost a year now. Their products are always creative, outstanding in design, plus backed by a lifetime warranty if any issues do occur, and every item that's been sent to my home has been handcrafted with pure awesomeness!
Do you know what keeps me coming back and buying from C+C ? Besides their absolute stellar craftsmanship. Everyone I've dealt with in that company is a true badass. They have been truly out of this world with solutions to any issues. They ease my mind in their service so much that I always look forward to the quality products they release to purchase more.
I have purchased a few items and…
I have purchased a few items and everything is always perfect. When ever I have question, customer service are so friendly and helpful.
Very reliable, and great customer service when there’s a problem
Have bought quite a few items and never had a problem until the last one, where the box arrived empty (in hindsight I suspect the chain I ordered had been stolen in transit as it didn’t arrive in normal clocks and colours packaging etc).
Customer service couldn’t have been more helpful and everything was sorted and a replacement scheduled within a couple of hours, even though I emailed on a weekend. Couldn’t speak highly enough of their customer service and will continue to be a customer in the future!
Quick and straightforward support!
Stupid me made an error on my 3rd purchase w/ Clocks&Colours. I opened a support ticket and was contacted by a real person in short time. This alone is awesome, considering all the large companies that use stupid AI that isn‘t helpful. I described my problem. The support agent asked me one question in return and afterwards solved my problem really generous, which saved me money and time. Not to mention that the rings are beautiful as aspected. Thanks for taking care of your customers, Clocks&Colours!
Been a customer for a while now
Been a customer for a while now. Love their jewelry and t-shirts. Their items are top notch quality and every problem I have customer service always responds quickly and solves any problem I have with my delivery quickly too.
Made a purchase of a ring that ended up…
Made a purchase of a ring that ended up not fitting properly because of MY error. They were very friendly & understanding (even though it was my fault) and returned my payment immediately after receiving the item back. NO hassle, NO problems. NO aditude !!! What could be better. I highly recommend them and will continue to do business with them and will & have highly recommended them to others!
Best place to buy quality silver jewelry
Hello. I am old and faithful customer of Clocks & Colours. I still remember, the first time I lay my eyes on their web. Love at first sight. Really love their products. Design is rather unique, quality is impeccable (I have 20+ pieces and never, repeat, never, had any issue). Their customers service is raring to go for literally any question. If you seek for silver pieces of unique jewelry, look no more, C&C is the place. Not once I have worried about buying or delivery etc. They did everything to help me feel relaxed and to just enjoy shopping with them. Check them out, and thank me later.
Phantom X sunglasses
I ordered a pair of Phantom X sunglasses for my son for Christmas. Order and delivery was seamless. My son loved the sunglasses but he noticed they were sitting slightly crooked. On close inspection he noticed a hairline crack on the bridge. We immediately contacted Clocks and Colours. Within hours they had processed the warranty and dispatched a replacement. Within 5 days of it being sent from USA, it arrived in Australia. The product is beautiful, the customer service is exceptional and my son is in love with his new sunglasses. Thank you Clocks and Colours! Highly recommend!
Overall a great experience
Great quality pieces, cool designs. Their customer support was very helpful, helping me proceed with an exchange for a different sized ring, with which I am very happy now.
One thing I didn't like is the shipping and exchange, which for the item prices could come with free express shipping, at least inside EU. The exchange took over a month for me (returned package the next day after arrival, inside EU) not sure how good other postal services work in other countries but it was atrocious. Either way, I'm happy with them and my purchase, I'd say they're very much worth (even more if there's a sale, as full prices seem a bit exaggerated). Cheers!
The only thing more impressive than their products, is their Customer Service.
I have 6 rings, two bracelets, sunglasses, as well as scents from Clocks & Colours. Every engagement with customer support they have been extremely professional, knowledgeable, and prompt with responses. I recently returned a ring that was too big and they walked me through the process and made it as easy as possible. I can't say enough about how they run this company. Every item is made well enough to last generations, and it is even more impressive in person. I am a returning customer and have/will recommend with no reservations.
I have been a customer for years
I have been a customer for years, owning several pieces of jewelry and a few of their graphic tees.
This is a great company that provides quality products. They also have a very nice and responsive customer service.
Outstanding products and costumer service.
I’m a clocks and colours customer since some years now.
I have a couple of rings, bracelets and pendants.
The quality from every piece is amazing.
The customers service answers really fast and always helps and offers a good solution.
I tried out other brands as well but non of them reached nearly the product quality and design from clocks and colours.
Great jewelry and service.Thank you !!!
Excellent level of CS
I ordered a ring my husband wanted for a while. He is usually a size 8 in every other ring so that’s what I ordered but when this one came it, it was too small. It fit his pinky and not his ring finger. That said, the ring itself and the stone were gorgeous. I was nervous shopping for jewelry online but I reached out to CS hoping they could help because it’s not cheap and they immediately responded with helping me exchange the size. They sent me a pre paid label to return the other ring. It’s in the mail so hopefully they get it soon and the exchange will be processed. I’m not anticipating any hiccups but hopefully the size 9 fits my husband and the stone is just as lovely as the original.
I have a few rings from chigh quality and great customer service locks and…
I have a few rings from clocks and colours
And I love them till I had one of the stones Crack and fall out and they had recently discontinued that ring. So I chose another one that I liked. It wasn't really what I was looking for, don't get me wrong it was a sick ring I just wanted something that suit me more so I asked them if they would exchange this one for another one that I know I liked more. They are staying true to it and the exchange is in motion. Now I'm just waiting for Mt new ring. Great quality no complaints and great customer service 👍
Outstanding Quality...Solid company!
Purchased the Scorpion x Woven Chain - 50cm from C&C. Loved the chain, very thick, high quality, well built and great clasp!...only issue is it was shorter than I expected (not their issue). Contacted customer service and initiated an exchange for the 60cm...they made the exchange very easy (although it took several weeks). Outstanding product, great company...I'll definielty buy from them again!
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