We have been with Chubb for years; they offer a great service from the 24/7 monitoring to the bi-annual fire/intruder alarm service visits and everything in between. The engineers are knowledgeable, p... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Have had an alarm for many years and over the last few Chubb have been our provider Easy communication to setup appointments Contact advising ETA Discussed alarm check and options throughout visi... Näytä lisää
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The engineer arrived within the time window was polite and tidy. He hot on eith the job in hand snd dud what ever was required. On completeimg the job he explained fully in language i understood ehat... Näytä lisää
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Helpful,polite, understanding person answered my initial phone call. Clear explanation of what would happen next in my request for an engineer visit. Engineer arrived a little later; rang me giving ar... Näytä lisää
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Yrityksen tiedot
- Turvajärjestelmien asennus
- Palohälytintoimittaja
- Palotorjuntalaitteisto
- Turvalaitteiden myynti
- Turvallisuuspalvelu
Yrityksen kirjoittama
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Yhteystiedot
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Yhdistynyt kuningaskunta
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Erinomainen
11 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service engineer
Great service engineer. Very pleasant and easy to chat too.
12. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Alan,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent service call
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear T Murphy,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Helpful,polite, satisfactory
Helpful,polite, understanding person answered my initial phone call. Clear explanation of what would happen next in my request for an engineer visit. Engineer arrived a little later; rang me giving arrival time at my property, arrived on time. As I was away from my property a neighbour was there to receive the engineer. Alarm system checked, fault identified & fixed. Engineer (Mohamed) then rang me to explain what he had diagnosed, repaired and hopefully permanently fixed. Reassured me that if there was still a problem after a few days to recontact Chubb. My whole experience was highly efficient and very satisfactory. Thank you.
11. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Patricia,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Kevin is brilliant hard working and…
Kevin is brilliant hard working and keen to do a good job which he certainly did.
8. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Vivien,
Thank you for your wonderful review for Kevin! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear VR Woking,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Just a rating everything went smoothly as usual.
Just giving a good a rating everything went smoothly as usual.
4. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was amazingly helpful and…
The engineer was amazingly helpful and well mannered
12. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Gilda,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
More faults were discovered which meant…
More faults were discovered which meant a longer visit. Your man coped very well.
12. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Sir Norman Lloyd-Edwards,
We appreciate your kind words! It's great to hear that our engineer was able to assist you so efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer is always helpful polite…
The engineer is always helpful polite and explains clearly what he has done.
He was also helpful in the problem I am having in changing the name on my account
12. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Elizabeth,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very helpful when we had to cancel an…
Very helpful when we had to cancel an original appointment due to an unexpected funeral.
5. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Kathleen,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
As always good service on the same…
As always good service on the same month every year.
5. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Ladybird Kennels,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Highly recommended
Very efficient, friendly, completed inspection and job on the day. Always rings before coming which is very helpful and premises not occupied all the time.
Very satisfied.
12. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Dorothy,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service
The operative was punctual, polite and efficient. Always a pleasure to deal with him.
5. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Mr David Allen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Professional dependable service.
Engineer arrived on time as arranged and did a thorough test/inspection of my security alarm system.
11. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Clive,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The agent was friendly
The agent was friendly, did a lot of work and gave me the number of the security batteries for the sensors. The time was most pleasant.
11. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Lawrence,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Annual Check-Up Done Efficiently and Efferctively
It was the first time Les had been to us. Our alarm system was installed in 1995 when we moved in. Les clearly knew his job, and was left to check everything was in order.
It was, except the battery was on the low side, and might run out before the next Annual Review.
He quickly installed a new battery.
He was both very polite and cheerful. He explained everything very clearly too.
A pleasant and pleasing encounter!
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Ivor,
Thank you for your wonderful review for Les! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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