We have been with Chubb for years; they offer a great service from the 24/7 monitoring to the bi-annual fire/intruder alarm service visits and everything in between. The engineers are knowledgeable, p... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Have had an alarm for many years and over the last few Chubb have been our provider Easy communication to setup appointments Contact advising ETA Discussed alarm check and options throughout visi... Näytä lisää
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The engineer arrived within the time window was polite and tidy. He hot on eith the job in hand snd dud what ever was required. On completeimg the job he explained fully in language i understood ehat... Näytä lisää
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Helpful,polite, understanding person answered my initial phone call. Clear explanation of what would happen next in my request for an engineer visit. Engineer arrived a little later; rang me giving ar... Näytä lisää
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Yrityksen tiedot
- Turvajärjestelmien asennus
- Palohälytintoimittaja
- Palotorjuntalaitteisto
- Turvalaitteiden myynti
- Turvallisuuspalvelu
Yrityksen kirjoittama
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Yhteystiedot
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Yhdistynyt kuningaskunta
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Erinomainen
11 t. arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Responsive and sorted problem
Responsive and sorted problem. Engineer technician was personable and competent
14. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
EXCELLENT CUSTOMER SATISFACTION
It was a Sunday and your assistance was much appreciated.
14. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Rex Cama,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The engineer arrived within the time…
The engineer arrived within the time window was polite and tidy. He hot on eith the job in hand snd dud what ever was required. On completeimg the job he explained fully in language i understood ehat he had done im the service snd i signed the screen and he left. I was pleased.
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Margaret,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good and efficient service.
Good and efficient service carried out by Mark.
Engineer very respectful of property.
12. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Grace,
Thank you for your wonderful review for Mark! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very professional and efficient service…
Very professional and efficient service undertaken with knowledge and politeness
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Bentinck,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
quick response
quick response. The engineer was booked and arrived within 2 hrs. The issue
12. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Marcelo,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Engineer went on first attendance did…
Engineer went on first attendance did not look at detector or panel . fault then came back new detector needed - two visits for something that could have been sorted in one still waiting for response from chubb on this as charged for both visits
5. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Liam,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Prompt response as always
Prompt response as always. Attended site within the hour. Rectified issue with fire alarm.
5. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Jo,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb amazing as always thanks for…
Chubb amazing as always thanks for helping us at are school Winton
12. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Ben,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
A job well done in good time.
Jack arrived on Thursday morning and got on with the work staight away. Was able to let him get on with doing the work without any problems.
10. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Mr Hearn,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
I like the continuity of service by the…
I like the continuity of service by the same person - Niel O'Connel - who is competent, helpful, friendly, reliable. Your office staff are also always efficient.
5. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Ceri,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
This was our third visit for the same…
This was our third visit for the same problem.
6. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Mr Butt,
We are very sorry to hear about the issues you have recently experienced.
We would like to rectify the issue and investigate this further so please email us at GB_TrustPilotReplies@Chubbfs.com for further assistance.
Kind regards,
The Chubb Fire and Security Team
The service was not good
4. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Valued Customer,
We are truly sorry to hear about your disappointing experience at your recent service. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Adrian,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Vastaus yritykseltä Chubb Fire & Security UK
Dear Guy,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
on time-pleasant-thoughrer
2. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Geoffrey,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Amazing Service so to respond and…
Amazing Service so to respond and always wanting to help keep up the great work
12. syyskuuta 2026
Vastaus yritykseltä Chubb Fire & Security UK
Dear Nathan,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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