Chase Evans Arvostelua 

Chase Evans - Kin Lee

Ms Mint did very well
And she is helping me a lot
Edmand

We've been dealing with Abhijit (renewals department) and had nothing but pleasant experience - very responsive, helpful and professional.

Had a horrible experience renting through Chase Evans. Property manager handling the case was Nelly Obijiaku
I moved out end of April and it took 2+ months to get my deposit back. We followed all the checkout instructions provided. I heard nothing for two weeks after moving out and had to repeatedly chase for updates.

It took around a month before I finally received the dilapidation schedule, which still included a deduction for cleaning, despite having used their recommended cleaning service. After I raised this and provided an explanation, a revised schedule was issued, which I accepted immediately.

Unfortunately, the delays continued. Even after confirming the revised deductions, my deposit was still not released, and I again had to repeatedly follow up. When I spoke to Nelly Obijiaku by phone, I was told there was no reason for the delay..

In the end, the only time I saw any real progress was after I raised a dispute through the Tenancy Deposit Scheme (TDS) and copied Chase Evans' management into my emails.

Whole experience was extremely frustrating, communication was poort throughout, updates only came after repeated chasing... i thought this shouldve gone a lot smoother. Please avoid

Saleem, showed me round a property, he was very helpful with information about the property, as well as being very knowledgeable about the place as well as surrounding area which also was very useful to me.

My property manager Mint Mok has done a great job in assisting us to solve any problem in our property. Every long-going problem has been arranged and solved, with great communication skill from her

Kevin Chidi from pan peninsula office is a very kind and thoughtful agent.

His prompt responses and helps are all appreciated.

Mint has been the property of Flat 1411 (East Tower) in which I have been living for 3 years. She's thoughtful, diligent and solution-oriented. She has a very personable way of dealing with tenants and I have enjoyed every interaction I have had with her.

Very happy with Mint Mok property management
Very clear with all decision making

Really good experience and smoothly process.
All clear and explained.
Special attention to service provided by Renewals coordinator – Justin.

Justin Hui was our dedicated Renewals coordinator throughout our tenancy renewal and he was excellent. He was always professional, prompt, and handled a multi-stage negotiation with patience and fairness - relaying our points to the landlord clearly and keeping us informed at every step. The whole process was made much smoother by having someone as reliable and communicative as Justin.

Provided references and generally speaking communicative. Overall good experience.

Had a dreadful experience renting in London through Chase Evans. Our property manager, Nelly, was consistently slow to escalate the smallest of maintenance issues. Between that and an unresponsive overseas landlord, communication would often stretch over months and require us to chase repeatedly. This culminated in the end of our tenancy, where external damage to our building led rainwater to leak through the ceiling and cause extensive damp & mould. For the month in which we remained in the mouldy flat, Chase Evans performed no remedial works and we had no choice but to terminate our tenancy early. It took a further month to receive the end of tenancy check out report, following which Chase Evans made false claims against our deposit, which further dragged out the process of reclaiming it.

Ms. Camille Lai

I wanted to take a moment to share my sincere appreciation for the outstanding work done by Ms. Camille Lai, the Renewals Assistant Manager regarding my apartments in London.

The entire process was handled with the utmost professionalism, efficiency, and attention to detail. Managing properties from a distance can often be challenging, but her dedication, prompt communication, and expertise made everything seamless and completely stress-free. It is rare to find this level of commitment and service excellence.

Thank you so much for your hard work and for going above and beyond to ensure everything was looked after perfectly. I highly recommend her services to anyone looking for top-tier property management support!

Chase Evans has provided an excellent service to us in letting and managing several rental properties over the past few years.

A special mention to Mint Mok, who has been excellent throughout - always proactive, enthusiastic and willing to go the extra mile, even in challenging circumstances

As a buyer my agent Ginny Patti was very thorough on answering all my concerns and questions.
Knew the area very well and put my mind at rest that I was in safe hands.
Thank you . Allen smith.

We've had many different experiences with Chase Evans and it really varied depending on who is working on your rental/property. I would've given a 5 star rating if it was only for Justin, who've coordinated a smooth and pleasant renewal process with us. Removed 1 star because I cannot wholeheartedly give 5 given our poor previous experience with others (Grant, Shahid, Aurora, Lisa). Nevertheless, thanks Justin for your clear communication and prompt responses!

I am truly appreciate for the help of Faisal and Grant of Chase Evans, the letting agent of my London property. With their professional and edge cut knowledge on market trend that finding a suitable tenant for my apartment in a prompt.
Thank you for your advice and assistance throughout the entire process which made things go smoothly!

Thank you for the Chayane Cummings prompt action regarding my recent request.
Your quick response and professional handling of the matter are highly appreciated.

I had a great viewing experience with Ginny Pattni. She was friendly, professional, and very accommodating throughout. She took the time to answer all my questions clearly and made the whole process feel smooth and stress-free. I really appreciated her responsiveness and honesty. Highly recommend working with Ginny!