Robinsons Estate Agents Arvostelua 1 834

I sold my flat through Robinsons in Chester le Street All the staff Michelle, Chelsea, Shelah and Michael were brilliant. I worked mainly with Michelle and she kept me informed throughout the process. Would definitely use them again

We are so glad we chose Robinsons to sell our recently departed mums house.
Ryan and the team in the office (Sharon and Danni) were a delight to deal with. Ryan was very caring and understanding when we first met and made the whole process completely stress free.
We would certainly recommend Robinsons and will use again.

The thought & processes of house selling was very daunting and in all honesty out of my depth in all aspects. I approached Robinsons Estate agents in SEDGEFIELD. Ryan was my point of contact who guided me through every process, he was such a professional & the perfect part of the Sedgefield team. Ryan went over and beyond what he was required to do and more. 5 Stars SEDGEFIELD!

We originally went with Venture, wasted 6mnth a few viewing which I mostly done the viewing. Went with Robinsons, from the start honest valuation and had quite a few viewings as all done by Robinson staff. Within 3 month had 3 offers one of which was accepted. All done and dusted. Very professional, excellent service

Vicki has been amazing from day 1 with us! We are more than halfway through our time with this house, and every small concern or worry we have had has been solved immediately! It has been very easy to communicate with Robinsons, and they always send somebody out immediately. The house is amazing, the staff are all incredibly friendly, and Robinsons are wonderful!

Very positive experience with Robinson’s, Durham. Keith, the valuer, has excellent knowledge of the local market & gave me confidence that they were the right agent for my sale. From initial communication with Emily & the support throughout the process from Stacey I knew I had made the right choice; professional, friendly & supportive.

ROBINSONS ESTATE AGENTS, WYNYARD BRANCH. A HUGE and grateful thank you to Joy Cruddas for guiding us through viewings, negotiations with prospective buyers and final sale of our property in the most friendly and professional manner. Once our sale had been agreed, Joy kept us updated on all proceedings, providing much needed reassurance throughout a stressful time. Joy’s professionalism and experience was evident at all times, and, based upon our experience we would not hesitate to recommend Joy and her team.

Very disappointed by the letting service. Visited a property that had mud all over the front door, a beeping smoke alarm and no washer connection in the kitchen, The last one being a deal breaker. It would have been nice if they had told us from the start.

Well someone is being very economic with the truth.

I took my sister in law, aged 80, to see the property on 3 separate occasions over 2 weeks and the condition of the front door and alarm was the same on each occasion. One of the reasons we pulled out was because the neighbours said there had been frequent fights outside with young lads and the tenant. The front door had been left like that after the last set to several months ago when last occupied.

We were told there was a washer connection in the cupboard which is why a 3rd visit had to be arranged but we were misled. My sister in law was asked if she “couldn’t just use the laundrette like the last tenant”

If the agent took as much care over the property at 1 Minster Court as they did over the HOMELET report to ensure my sister in law could afford it I wouldn’t be writing this report.

Presenting a property like this shows a distinct lack of care on the part of the landlord and agent. Shame you cannot accept your got it wrong on this occasion.

You have plenty to review at your internal meeting. Good luck with that

Just wanted to say a big Thank You to Shelagh and colleagues at the Chester le Street branch for excellent customer service during recent purchase of property. They demonstrated professionalism, respect and great communication. Helped to make the process less nerve wracking.

I recently used Robinsons Estate Agents in Crook and the service was absolutely amazing. All of the staff were friendly, professional, and incredibly efficient throughout the entire process.
A very special mention to Angela, who was so empathetic and understanding about my mum having to sell her house to move into a care home. It was an emotional time for our family, and Angela handled everything with kindness, sensitivity, and professionalism.
I would highly recommend Robinsons to anyone looking to buy or sell. This is truly a 5-star service — and it would have been more stars if that were possible!
Thank you, Robinsons, Steve & Family.

Excellent service with a good knowledge of pricing in the area.

They were very helpful in answering any queries I had about the sale of my house. Quick to get my house on the market and worked around working hours for the photographs.

Really happy with the staff and service, with great feedback during my purchase

Robinsons crook again made the selling process as smooth as possible and guided me through the sale for the second time recently, thanks
John

Friendly service and always responded quickly to any questions or issues I had. Buying my house was made easier by the work of Michelle, Chelsea, Shelagh & Michael. I never felt hassled or pressurised. A really good, professional agent. I would highly recommend them.

Awful experience in general with it being a purchase of a repossession open to gazumping, but it is what it is and Shelagh and her team made it feel as less of a daunting experience as they could.
Estate agents are often the enemy in these situations but my partner and I didn't feel this way.
We managed to win the property and were very happy with the whole process and information given.
Robinsons allowed multiple viewings often last minute.
Great communication and always at the end of an email or phone call.

Thanks again.

We recently used Robinsons in Durham for sale of our old house and they were the agent for purchase of the new one. Communication was good throughout from Ann, Stacey, Keighley and Emily, while Keith was very knowledgeable valuing the house. Nothing was an issue throughout and would highly recommend.

My husband and I are very happy with the help we were provided throughout the process of selling our home. The staff have been friendly and attentive. We used the Chester Le Street Branch. Michelle, Chelsea, Shelagh and Michael were most helpful and I would recommend to anyone selling their home.

Finally!
After a few failed completions due to time wasters we completed thanks to the help from the staff at Robinsons Chester-le-Street. Particular thanks to Michael, Shelagh, Michelle and Chelsea who put up with our anxiety with patience and got us there in the end