Cat Tree UK | FR | DK | IT | NL Arvostelua 1 397

I've always bought large cat trees off Cat Tree UK as there very well made and robust for my cats, my latest addition was a floor to ceiling scratching climbing bag and my cats love it. Delivery was so quick and I had no problems at all when I contacted them for a tracking number.
Excellent quality and a great company too.
Would recommend.

Prompt delivery, easy to set up, cat loves it.

Fantastic quality cat shelves that we had purchased twice , will definitely use again

***** Do not buy from Cat Tree UK *****

Awful service! I waited two months and waited in 4 full days for my cat tree. Zero compensation and they blame the delivery company. I have bought from them twice and both times the packages were damaged, delayed delivery and zero compensation. Check out Nobby on Amazon, exact product cheaper and better delivery.

Beautiful cat trees, very easy to assemble, sturdy, excellent value for money and convenient split payment system. Highly recommend

Needed something for our cat to climb on. Found Cattree & ordered the Barneys Penthose.
Was advised of the manufacture date after which we received notification of its completion & then shipping detail.
Product arrived the next day very well packaged.
Result a very happy cat.
Good product & excellent customer focused service

Very pleased with the cat lounger purchased. My 3 British Shorthairs love it.
Very sturdy and well made.
Item arrived in super quick time.
Good value for money.

Fast delivery, good quality, good service , my cats are really happy 😃

Great little cat house, our cats like it as they can hide inside and play together. Its very easy to build which is helpful. Highly recommended. Purrrrrfect.⭐⭐⭐

Best cat "tree" I've ever purchased (Model: Portland). Looks great. Very sturdy. Easy to build. Soft fabric. Tall...but not too tall. Giant scratching posts. Comfortable cat napping spots. Delivery took about 2 weeks to Spain.

Order was despatched in 2 parts, over a week apart and chasing up for a delivery date was difficult (this could be because it's an external company). The quality of the cat tree was good but due to the fact there are no dimensions of the top (Barney's Penthouse) it turned out way too small for our cat who is a large breed. Height is great but as this isn't a returnable product we will have to try our best to adapt it ourselves as spending £330 on a product that's too small isn't great. Won't post any pictures as it will be butchered by the time we've finished.
It would be useful to put the whole dimensions on the website rather than just height. This will help other customers.
Please be sure before buying this product as you can't return it.

Ordered the watch tower which is absolutely fantastic. Really well made.
Would highly recommend..😻😻

Disappointed to be honest. Received the WatchTower in a broken state. Two of the steps were hanging loose. The screws that should have held them were missing or too short. A nail was sticking out dangerously and the Company Logo Nameplate that is fitted splintered the wood around it. The nameplate also had very sharp edges. Quite a bit of repair and sanding to smooth out splinters etc was needed. The tower also sits very wobbly and uneven on a flat surface. Also, when delivered the box was just left halfway down the drive despite us being in. Because of the rain and the item just being dumped the packing got ruined. A shame because we really wanted to like this and were already looking at an indoor item but have decided against it. I hope this was an exception to the rule and we were just unlucky.

Edit after reply: This was an honest review. Despite implications in the reply.

The cat tree we received is brilliant, great looking and big enough for our two ragdoll’s, and much more sturdy than others we have bought elsewhere, so will be getting future tree’s from here if needed!
There was quite a long delay to receive our tree from the date of purchase but James from cat tree uk kept us informed of what was happening with the couriers and we received it in the end, worth the wait for the quality of the tree though!

My cat Mr Beans was a little wary of the tree at first a didn’t use it much the first week; but we started spraying it with cat nip oil and encouraging him to go on it wit toys and treats and now he loves a good play sesh using all the different levels and scratchy bits of the tree. Was a bit worried about ordering from them with seeing a few trustpilot review saying delivery was really slow and they encountered issues but the cat tree I ordered (the Themis tree) came within two day. My partner with adhd and a severe instruction-following deficiency (😂) managed to put it up by himself. Only reason I’m giving it four instead of five stars is because it can feel a little wobbly and unstable sometimes even though mr beans only weighs 2kg even he is enough to cause it to rock sometimes.

Item delivered really quickly and was exactly as described. Easy to assemble. Customer service was great - postman delivered to the neighbor apartment and they were able to locate it for me really quickly. My two cats love their new tree.

Great customer service. Smooth delivery and quality product.

The cat tree is huge! My girl loves it. It's given her new areas to sit and watch, as well as sleeping in the big dish. I love it because it looks great in my house - I have exposed beams painted black, and I bought the black tree. It looks awesome!

Absolute nightmare from start to - well nowhere at all! Ordered a rather expensive cat tree just before Easter. Finally on the 25th April I finally was told that it would be delivered 30th April (remains to be seen if it arrives) I’ve had consistent excuses from warehouse manager having a heart attack, wrong tracking emailed to me by new member of staff, I’ve now had my second payment declined as splitit say it’s the wrong card details to which they are correct! Tried to pay and once again declined! I have enough money in my account and the card details are correct. Nothing but a shambles - will never ever order from this company again. It is actually making me ill - if the cat tree does not arrive on the day stated then I will cancel the whole thing and request a refund. If I don’t get some satisfaction I shall take this further with legal advice. Not a happy customer at all.

I have a garden full of different shaped and sized outdoor cat trees and they all are very well made and stand up to the rigours of our winters. They look good and our cats love to climb about and sit on them. They aren’t cheap, but are very well made, ridiculously well packaged and all in all very good indeed. That’s why I kept coming back for more. No more room now though!