It was a disaster, Caso call it a “Rapid Hot Water Dispenser” well the water flow rate is 42 seconds to dispense 400ml and the temperature was just as cold as water out the tap. There is no chapte... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We have the HW770 hot water dispenser, and needed a second, so we decided to buy the HW1660 as well. They are both of excellent quality and design, easy to use. Their customer service is brilliant, wi... Näytä lisää
Well designed and made with thoughtful extra functions. Appreciate the variable temperature settings for the water dispenser for brewing teas and coffee at the optimum temperature. The microwave is g... Näytä lisää
Fast delivery. Seems to be a well designed microwave. Flatbed design is a winner, and the Micro+Grill function makes cooking burgers or sausages easier. The microwave cooks, and the grill chars th... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä CASO Design UK
Yrityksen kirjoittama
Combining Functionality with Aesthetics
CASO Design UK has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use. With modern technology, intuitive operation and beautiful design, we bring practicality and elegance to everyday life.
Hot Water Dispensers
Wine Coolers
Ice Cube Makers
Vacuum Sealers
Kitchen Scales
Accessories
Bundles
Deals & Offers
Shop All
5 days a week* 2-Year Warranty*
Trust in our design and engineering. Hassle-free Returns
Free returns on main units Pay-in-3
Shop now, pay later with PayPal Credit
SHOP NOW
Yhteystiedot
Unit 400, Buckingway Business Park, CB24 4UQ, Swavesey, Cambridge, Yhdistynyt kuningaskunta
- contact@casodesign.co.uk
- casodesign.co.uk
4,1
Hyvä
187 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good products terrible customer…
Good products terrible customer service,
I wanted to by more products but emails are ignored
25. kesäkuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
I am very sorry to hear that your emails were ignored.
Looking into this, I can see that 2 of your emails from the start of the month were not replied too. I can only apologize for this, and will look into how this may have happened. They likely did not make it through the spam filter.
I can, however, see that we responded to your most recent email, on 08.07.24, to which we got no response.
I will follow up this email now, so we can hopefully answer your questions.
Jack - Customer Experience Team
kettle
easy to order my goods delivered very quickly
my kettle is superb best item ive purchased yet
26. kesäkuuta 2024
Vastaus yritykseltä CASO Design UK
Hi Geraldine,
I am glad to hear that you had a smooth process, from ordering to receiving goods. Thank you for taking the time to review!
Jack - Customer Experience Team
Vastaus yritykseltä CASO Design UK
Hi,
We're thrilled to hear that you are enjoying using your CASO. Thanks for the 5 stars!
Jack - Customer Experience Team
hot water dispenser
speedy delivery
Great product
we love being able to have a cup of filtered tea in seconds
5. kesäkuuta 2024
Vastaus yritykseltä CASO Design UK
Good Morning,
Thank you for leaving us this review. We are glad to hear that you are not having to wait to enjoy a nice cuppa!
Si - Customer Experience Team
Great experience ordering and fast…
Great experience ordering and fast delivery good customer service very knowledgeable
30. toukokuuta 2024
Vastaus yritykseltä CASO Design UK
Hi
Thank you for taking the time out to leave this review.
We appreciate you getting in touch and letting us know how we did.
Regards
Si - Customer Experience Team
First ever purchase from Caso Design
Came across this company for the first time as was looking for a hot water dispenser and saw one in the sale so took a chance. It arrived next day which was quick and so far it is ideal for what I was looking for especially the amount of water it holds compared to others that are out there. Easy to use and stylish design to look at, very pleased with it .
28. toukokuuta 2024
Vastaus yritykseltä CASO Design UK
Hi Charlotte,
I'm so glad to hear that you are enjoying your CASO product! Thank you for sharing the review.
Jack - Customer Experience Team
So pleased we brought this it’s worth it although expensive.
So pleased we brought this. Much better than a kettle. Very quick & quieter.
21. toukokuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
We're thrilled to hear that you are enjoying using your Hot Water Dispenser. Thanks for the 5 stars!
Jack - Customer Experience Team
Slow delivery to Scotland
Slow delivery to Scotland. Was not "next day" but 4 days later.
However product was of high quality and works well.
18. toukokuuta 2024
Vastaus yritykseltä CASO Design UK
Hi Donald,
Thank you for your review.
Unfortunately, there was a technical error on the website which allowed you to select the free next day delivery, rather than the 3-5 Offshore and Highlands delivery option, which should have automatically selected for your order.
Thank you for bringing this to our attention, as this has now been fixed.
Apologies for any confusion caused by this.
Jack - Customer Experience Team
Fast and efficient service.
7. toukokuuta 2024
Vastaus yritykseltä CASO Design UK
Hi Ian,
I am glad that you had a good experience receiving your order. Thank you for taking the time to leave a review!
Jack - Customer Experience Team
Vastaus yritykseltä CASO Design UK
Hi Richard,
Thank you for the 5 stars! We really appreciate it.
Jack - Customer Experience Team
Great hot water dispenser
Great hot water dispenser. This is the second one I’ve bought from Caso Design, the first was for my daughter and she loves it, this one is for me. Saves money on energy as you only heat the water you need. Can highly recommend
7. toukokuuta 2024
Vastaus yritykseltä CASO Design UK
Hi Helen,
Thrilled to hear you’re loving your hot water dispenser! Thanks for choosing Caso!
Jack - Customer Experience Team
Bought a HW1660 hot water dispenser…
Bought a HW1660 hot water dispenser from Caso. It arrived really quickly and was well packaged. Easy to set up and looks great on the countertop. It is easy and intuitive to use. My only gripes are that the hot water only dribbles out. You do get the full amount that you have requested but it comes out in a thin trickle rather than a strong stream. However, it starts dispensing almost instantly, so it probably only takes as long to fill a cup as other machines that have a stronger stream but which take a few seconds to heat more of the water before starting to dispense. My second gripe is that the stop button takes several seconds to work. So in an emergency, hot water will still continue to come out for a short while. This isn't a problem if you know the amount you need to dispense, as you can just set the machine to that volume and it will stop when it reaches that point. But I am used to a machine that cuts out instantly if I press stop and I find it worrying and annoying that this one doesn't. Overall though I am enjoying using the new addition to my kitchen.
22. huhtikuuta 2024
Vastaus yritykseltä CASO Design UK
Hi Julie,
Thank you for taking the time to leave this review and for giving your honest feedback! We do appreciate this as it helps us understand and improve what our customers are asking for.
The reason as to why the water comes out in a controlled, steady stream, rather than a fast one, is so that there is no risk of hot water splashing.
In regards to why the stop button does not stop the water coming out instantly, when you press the stop button, there is still about a small amount of water in the pipes, which then takes a couple of seconds to empty out. This prevents any limescale building up in your machine.
Hope this helps.
Jack - Customer Experience Team
It's very stylish
It's very stylish, also I love how it makes the water to the temperature you want
22. huhtikuuta 2024
Vastaus yritykseltä CASO Design UK
Hi Paul,
Thank you for taking the time to leave a review, we really appreciate it!
Jack - Customer Experience Team
Fast service
15. huhtikuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for taking the time to leave us this feedback!
Jack - Customer Experience Team
Easy to use
Was easy to order and arrived within the time said .and so easy to use great bit of stuff . Happy customer
6. maaliskuuta 2024
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