We have the HW770 hot water dispenser, and needed a second, so we decided to buy the HW1660 as well. They are both of excellent quality and design, easy to use. Their customer service is brilliant, wi... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Well designed and made with thoughtful extra functions. Appreciate the variable temperature settings for the water dispenser for brewing teas and coffee at the optimum temperature. The microwave is g... Näytä lisää
It looks good, but more importantly it delivers exactly the right amount of water at the required temperature; a good feature being it shuts off when this has been done, with no drips ! (Unlike som... Näytä lisää
Yritys on vastannut
Fast delivery. Seems to be a well designed microwave. Flatbed design is a winner, and the Micro+Grill function makes cooking burgers or sausages easier. The microwave cooks, and the grill chars th... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä CASO Design UK
Yrityksen kirjoittama
Combining Functionality with Aesthetics
CASO Design UK has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use. With modern technology, intuitive operation and beautiful design, we bring practicality and elegance to everyday life.
Hot Water Dispensers
Wine Coolers
Ice Cube Makers
Vacuum Sealers
Kitchen Scales
Accessories
Bundles
Deals & Offers
Shop All
5 days a week* 2-Year Warranty*
Trust in our design and engineering. Hassle-free Returns
Free returns on main units Pay-in-3
Shop now, pay later with PayPal Credit
SHOP NOW
Yhteystiedot
Unit 400, Buckingway Business Park, CB24 4UQ, Swavesey, Cambridge, Yhdistynyt kuningaskunta
- contact@casodesign.co.uk
- casodesign.co.uk
4,2
Hyvä
186 arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Smart design
Smart design as it heats up water only when you need it, and at a temperature with a volume specified by you. Convenient to use.
29. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for your positive review!
Si- Customer Experience Team
Well packed
Well packed, very prompt delivery, unable to use Black Friday discount though 😞. Thank you.
5. joulukuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for taking the time to leave us this very informative review! I will pass all of this information onto our team to look into, as your feedback is very valuable to us.
Si- Customer Experience Team
Great services,ordered Friday evening wasn't expecting till at least Tuesday turned up Sunday afternoon
Would highly recommend 👌
30. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for taking the time to leave us this feedback!
Si- Customer Experience Team
The delivery met the commitment
The delivery met the commitment, the packaging was secure, and the delivery person was very careful.
29. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi.
I am glad that you had a good experience receiving your order. Thank you for taking the time to leave a review!
Si- Customer Experience Team
As a new customer I found the company…
As a new customer I found the company website easy to navigate and straightforward when placing my order. Prices were competitive and the products on offer reflected good quality. Communication was excellent, prompt next day delivery. Very pleased with the overall experience and competitive pricing.
28. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for this feedback that will hopefully help others decide to choose Caso. We appreciate you taking the time to leave this review.
Si- Customer Experience Team
Impressive machine
Next day delivery, easy to set up. Impressed so far with the machine. Water doesn’t gush out but is fine for filling a mug, a little slow for saucepans.
28. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
I am glad that you had a good experience receiving your order. Thank you for taking the time to leave a review!
Si- Customer Experience Team
Superb in every way
Easy ordering, amazingly fast delivery. The hot water dispenser and wine cooler are excellent with superb design and functionality. Add the two year guarantee they are unbelievable value. Thrilled with them both.
23. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for taking the time out to leave these kind words, it is greatly appreciated.
Si- Customer Experience Team
Excellent Product
What an excellent product so easy to use, so much quicker than a kettle. Saving on water as well as electricity. What's not to like.
25. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for your positive review!
Si- Customer Experience Team
Caso ice cube maker.…
Having made a previous purchase of a Caso product and being impressed with its design and simplicity of use, I decided a worktop ice maker was something I needed.
It freed up space in my freezer by making ice quickly when needed, negating bulk buying of icecubes.
18. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!
Si- Customer Experience Team
Love it. Just love it …
This is the best hot water dispenser I have cone across as this is my 3rd.
The only issue I have is the Lid very flimsy if you was to drop it. I think it would possibly crack. Love the function buttons on it. Even though I always use the 100% settings. Very easy to use and looks very nice and neat on my worktop.
19. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi Joanne,
Thank you for taking the time to leave such a kind review. Your feedback is very valuable to us!
Si- Customer Experience Team
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for taking the time to leave us this feedback!
Si- Customer Experience Team
Excellent service
Excellent service. Next day delivery. Haven’t used the Icecreamer yet so can’t comment
13. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for the 5 stars! We really appreciate it.
Si- Customer Experience Team
The only thing I could say is pity it…
The only thing I could say is pity it didn’t pour quicker other than that perfect
11. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for this kind review. Detailed feedback like this is very helpful to us, we appreciate you taking the time out to leave these comments.
Si- Customer Experience Team
Terrible aftersales
Purchased caso hot water Dispenser and left a 5 star review. I wish I could retract this as the aftersales were appauling. I returned Dispenser as fail to heat water after a few days. I returned item and waited 15 days for a refund and after emailing Caso twice then received a partial refund as they disputed that I returned the filters. Luckily, I had photographic proof of my return and also DPD picture showing 2 items, I then received the remaining refund but no apology. Hopefully other customers won't be treated as badly as me. Was going to purchase another but won't bother due to terrible aftersales.
Date of experience: 13 November 2024
13. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä CASO Design UK
Hi Andrea,
I can only apologise for your refund falling outside of the 14 days. As an explanation, November - December are our busiest months and we have thousands of parcels in and out of our building and in turn can cause delays. I am glad that this was refunded and we located the missing filters and also refunded them. We pride ourselves on our high level of customer service and again apologise if this has fallen short of our customers expectations.
Si - Customer Experience Team
hot water dispenser
hot water dispenser is amazing - no waiting for the kettle - efficient delivery filtered water. Thank you
8. marraskuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for the 5 stars! We really appreciate it.
Si- Customer Experience Team
Very good so compatible to use
30. lokakuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for the 5 stars! We really appreciate it.
Jade - Customer Experience Team
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for taking the time to leave a review, we really appreciate it!
Jade - Customer Experience Team
CASO hot water dispenser 1660
Nice website and good clear pictures and description of the item. It was easy to place an order and the item was delivered the next morning!! I really cannot fault anything about the website, ordering or delivery and I was also able to pay over three months via PayPal.
Excellent service and the product is superb !!
30. lokakuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for taking the time to leave a review, we really appreciate it!
Jade - Customer Experience Team
Quick delivery
Bought a water dispenser for Christmas as a present, it arrived quickly and well packed. Hope the recipient is pleased with their gift.
28. lokakuuta 2024
Vastaus yritykseltä CASO Design UK
Hi,
Thank you for taking the time to leave a review, we really appreciate it!
Jade - Customer Experience Team
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