CARHIRE.ie Arvostelua 

Booked a car over a german agency with carhire/europe car. Looks like carhire is europe car or not but they use the same facility and same employees and same weird rules from Europe car.

Anyways i was going to pick up the car a small car gasoline they offerd a 10€ a day upgrade to a diesel because it would be much cheaper. Sorry but the guy can´t do any math. 10€ a day more would mean i need to drive 1900km more a day to be even. My small car uses 4.8L fas the diesel 5L and the cas price is just 10 cents difference. I told them i take the small because it´s not worth for the upgrade. The agent said a few times but diesel would be cheaper. NOPE it would not!

Now the worst! They won´t accept my visa (debit) card. and they wanted 1.500€ deposit on my voucher is says 1.000€ could be on hold or taken from the card. But anways the wont accepct visa debit its their europecar rules -> but hey did i not booked with car hire? I told them to try my card is always worked and it worked in 3rd world contries before as well. Never had problems with visa debit! He refused and told me the only way to get the car would be if i take additional insurance and reduce my liability to 250€ . That would be an additional 260€ if would have to pay for a 270€ car rental in total. I had already all insurance over my german agency and Alliance Inscurance. I needed the car so i took the deal. At the end it was no problem to charge my visa debit card and even block 250€ on it. I got my 250€ deposit back after returning but still spend 260€ on extra insurance. Sorry guys but this is a classic ripp off!

Awful!!Arrived in Shannon airport at 4;30 after traveling all day. Was told by Gail at the counter that they did not have our car that had been prepaid. Although they had the right airline and flight number they showed us arriving at 11;30 not 4;30 as scheduled. She said we would have to contact carrental.com and that our car had been locked away for the evening. Gail was went out of her way to be unhelpful. She said they did have a car that would fit all 4 of us but we would need to pay for the extra fees for the elite series rental for the entire week even if we just used it to get to our hotel and exchanged it it at 5am for our car. She said the managers, Mile and Tom couldn't be reached. We will be returning tomorrow to speak with the manager but PLEASE don't rent from this company!!

Hyrde bil på Dublin flygplats. Var shuttlebus, men var lätt att hitta och fem minuters resa till bilarna. Europacar som skötte uthyrningen. Bra system för kö där man fyllde i sitt vouchernummer och fick ett könummer.
Mycket trevligt bemötande (kanske för att det var just på Irland). Inget tjafs eller hot o försäkring etc.
Fick protokoll med märken etc på bilen. Fotade det som inte var i protokollet på deras uppmaning för att visa vid återlämnade.
När vi skulle köra så visade att det inte var full tank utan bara 7/8. Fotade det med.
Fick visa hyrpapperna för en vakt för att lämna området. Proffsigt.
När vi lämnade tillbaka bilen gjorde de en snabb koll och såg inga skador. Vi pratade om att bilen inte var fulltankad vilket bara delvis gick att se på bilden jag tagit. De sa att vi kollar på papperna från den som hyrt innan oss och där stod det att de lämnat bilen med 7/8 dels tank.
Fick sedan papper på att det inte fanns några skador på bilen och att vi lämnat tillbaka den.
Pengarna för depositionen släpptes samma dag och efter någon dag kom pengarna för deposition för full tank och för det vi fick tanka upp extra.
Den bästa hyrupplevelsen totalt sätt efter att ha hyrt i bil (mest i Spanien) i ca 15 år.

Dishonest. AndUsing the insurance scam job they don’t care who you are they don’t care if you have a wooden leg I booked a car to days before and I paid the insurance as well because I didn’t want this at the airport but when I went to them they want to put on their own insurance and charge €500 for the insurance not the car As the car was paid for already and I had paid for insurance previously in New York basically they just want extra money for nothing and the lad lat the airport Lucas. They must be getting away with this to keep at it because you wouldn’t be doing this if it wasn’t working so there is people paying this it’s sad. Basically a midsize car like a Ford focus was going to cost me in euros €800 I got the same car at budget for 280 or so somebody is screwing someone

We really have been scammed! Appauling service... credit card had to be given ... no one checked the car before or after ... money being taken with no contact to why! a 4 day rental has cost me a total of £254.51 for what I do not know. Booked a Ford focus and was given a Renault Megan... then told that for an extra 3 euros a day we could get a bigger car ... this ended up costing us £111 .... a further £1500 was expected as insurance (id purchased full insurance) and onky on a credit card! they took advantage of us having 2 small.children who were taking our concentration! .... I now can't speak with anyone to try and sort it out!! Ive submitted 2 cases!

EXTRMELY BAD SERVICE! Never ever book through this company!

The service is horrible - they didn't provide me the car and i lost all my appointments after. Not reliable!

This company is a portal that sends your booking to another car hire company. But if there is a problem, they just blame the other company. Noone of them takes responsability and you are lost in the middle.

NEVER EVER EVER BOOK HERE!

FIRSTLY -
Do you have a credit card? You might assume that you do, but there is a risk that your credit card is actually a "debit card".

And this assumption is very well played by Carhire (which is managed by Europcar) into their 1500€ excess insurance credit/debit card-business scheme.

When I paid the deposit for a two car rental via telephone to assistant "P.M."/Europcar Dublin, the sales assistant could have warned me concerning the credit card vs. debit card-issue. He didn't. So when we arrived at the Dublin airport, we were told to pay extra, overpriced excess insurance of 20€ per day per car = 400€ extra.

This credit/debit-card issue is for "security reasons" according to Europcar... Yet, it has never been a problem for other car rental companies that I've used.

In order to avoid the overpriced daily excess insurance, I offered to pay the 1500€ excess amount as a deposit per car, which would leave the money safe in Europcar's account. However, this would destroy Europcar/Carhire's clever credit/debit card-business scheme, so of course they refused.

When I complained to the original sales assistant "P.M." about this behavior, the response was:
"There is no way I am able to tell what card you are providing."
Then I contacted one of his Europcar colleagues in Dublin, who responded:
"... you can enter the first 6 to 8 digits of the card and it will advise if it is a credit or debit."
- Two statements, which can't both be true.

SECONDLY -
I ordered two middle class eco cars with long mileage. Only one of them had this feature. The other one had to be filled up with petrol almost twice as often as the first, even though driving the same distance on the same roads.
Moreover, we were supposed to pick up the cars at the terminal, still the sales clerk at the terminal sent us to Europcar North at the outskirts of the airport.

THIRDLY -
We had a puncture on one of the two cars. And the expense for a new tyre and the change was ours - despite the overpriced insurance.

Well done, Europcar.
You have clearly chosen a route to get bad reviews.

I had to have a letter from the head office in order for the guy at the desk take the insurance my credit card provides. After reluctantly conceding I didn’t have to pay this insurance skeem they’ve set up, I had to wait over an hour for my car. The trading given to the employees is how to say sorry really sincerely . They don’t have enough cars to try and do the volume that are trying.

Dishonest and terrible service. Cars provided do not match up with those booked (booked astra wagon, given hyundai i30) and staff not transparent about information regarding cars and car classes. This bunch operate alongside Europcar, so this review applies to both companies.

Maybe this only concerns French people, but a most off-hand and unhelpful employee.refused two French Visa cards, claiming that they are technically debit cards rather than credit cards (they are standard French Visa cards, where the difference between debit and credit cards does not exist). Only solutions : pay €1300 up front as a deposit or buy their insurance at €19 per day. A complete rip off. I will never book at car hire.is again and, because of the attitude of the employee, the same goes for Europcar, which deals with car hire.je rentals at Dublin airport.