Listen, as it pertains to the app I'd give it a 3 and that is because as someone who is not very tech savvy I did not find the app to be easy to utilize and gave up. The reason why I give this compan... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Im using this past 2 years the recent changes really not good mean before i can to the all works of my reel just in pro plan but now i want to pay 3x quality good but its limited with credit so im... Näytä lisää
Yritys on vastannut
I left them a polite but critical comment pointing out the issues. They deleted it. Then they made my subscription stop working. The subscription is paid, but not a single video gets processed —... Näytä lisää
Yritys on vastannut
Had a few questions - customer service chat was very responsive and helpful! My frustrating situation was resolved and I felt like they really care. It’s a great app. 👍In a world of AI and bots this... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Captions is an AI-powered video creation company that helps creators, businesses, and teams produce professional-quality videos quickly and easily using generative AI. Founded in 2021 and headquartered in New York City, the company builds tools for automated editing, captioning, dubbing, AI avatars, and video generation. The platform is designed to simplify the video production process, enabling users to create social content, marketing campaigns, and multilingual videos without advanced editing skills. Features include automatic captions, eye contact correction, AI voice dubbing, scene editing, and realistic AI-generated avatars. Captions’ mission is to democratize video creation by closing the gap between “idea and video.” The company believes video is becoming the primary medium for communication and aims to make high-quality storytelling accessible to everyone. Backed by investors including Sequoia Capital, Andreessen Horowitz, Kleiner Perkins, and Adobe Ventures, the company has expanded into AI video research and foundational generative video technology under its broader parent brand, Mirage.
Yhteystiedot
177 Huntington Ave Ste 1703 PMB 63183, 02115, Boston, Yhdysvallat
- hello@getcaptions.app
- captions.ai
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 32 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great and prompt service
Great Customer /service /quick reply
Great Customer /service /quick reply! Friendly service!
Helpful Chats!
Had a few questions - customer service chat was very responsive and helpful! My frustrating situation was resolved and I felt like they really care. It’s a great app. 👍In a world of AI and bots this was a positive experience and VERY helpful!
I have never in my life received such…
I have never in my life received such fast feedback and customer service. The response was amazing and they answered everything.
Excellent app and excellent customer…
Excellent app and excellent customer service
EXCELLENT customer support
Listen, as it pertains to the app I'd give it a 3 and that is because as someone who is not very tech savvy I did not find the app to be easy to utilize and gave up. The reason why I give this company 5 starts is because of CUSTOMER SERVICE which is so lacking in these days and times. I sent a message asking to cancel my subscription and Sam responded with directions as to how to go about cancelling. He then - without me having to chase - reached out to me AGAIN and asked if I had success. I let him know that I did not and he handled the matter. Customer service is something I greatly value and to me this is what truly makes a great company superior!
Responsible Customer Service
What made my experience GREAT was not only the capabilities of the app, but also when I decided to cancel the app. My request was immediately resolved. Now that's GREAT customer service. Thank you, Sam, for your assistance!
Super quick in helping through the app…
Super quick in helping through the app when there was an issue. I’ve been using the app for years now. I’ve tried others and this one is the best for me for translating videos. I only wish dubbing would have multiple speakers but other than that, I recommend it 👍🏼 thank you Sam for the help
Exzellenter Service und Top…
Exzellenter Service und Top Kundenbetreuung.
I absolutely love this app and the…
I absolutely love this app and the customer support. I had an issue and literally within 10 min I had someone reach out and fixed my issue in 20 min which with all honesty I’ve never had such a fast fix with apps or electronics so I’m extremely a happy customer.
Thank you for your respect and…
Thank you for your respect and supporting us ❤️
Sam was fast in responding
Sam was fast in responding, he was very nice and at the same time professional and most importantly, he canceled my membership and made a full refund as I requested.
I am very surprised by how fast the solved everything.
fast and professional help
fast and professional help. Thank you Sam
Very responsive team
My problem was solved in less than 15…
My problem was solved in less than 15 minutes
This is my 3rd yearly subscription with the app and it’s so good.
Oh. Such a great app to use for content creation and creators.
I love the app so much. This is my 3rd yearly subscription with them.
mega super service
mega super service. was easy to get in touch and sort out things. can only recommend
Does not sync across devices well
Does not sync across devices well. If you're editing on the web, don't expect to see your progress saved in the app. Not as many features online either, which is a shame.
Excelente servicio rápido y atentos
Excelente servicio rápido y atentos
Captions is for me the best captions…
Captions is for me the best captions generator, because it understands my language and grammer (German) very well. They also solved account (log-in with Apple ID) very fast. Thank you
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