My experience started strong but then was not receiving response to my e mails and opened other tickets to try to get response. I eventually found where I could reach a live person with chat. After th... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Didn't check safe when purchased and was missing key and handle. Contacted customer support and had Toni Rodarte. Quick and easy communication in what was needed to ship me what was missing. Thank you... Näytä lisää
I bought a 48 gun Cannon at Tractor Supply 8 years ago or so. It worked fine until recently when the electronic keypad began to beep uncontrollably. I got online and used the troubleshooting method fr... Näytä lisää
Jesse was awesome! I was experiencing a user induced error and he solved it within 2 minutes. My experience with the customer support team at cannon was a positive one, I read many only reviews saying... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Cannon Safe is the industry leader in safe manufacturing. For over 50 years, Cannon Safe has dedicated itself to people. We are committed to growing our employees to their highest potential in order to manufacture the best products, worthy of protecting your valuable. Whether you are looking for traditional home safes, home office safes, or gun safes, Cannon has you covered.
Yhteystiedot
2895 W. Capovilla Ave, 89119, Las Vegas, Yhdysvallat
- (847) 665-1635
- marketing@Cannonsecurityproducts.com
- cannonsafe.com
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I chatted with Toni Rodarte who was…
I chatted with Toni Rodarte who was very helpful in resolving my issue with getting a replacement key for my safe, even to the point of sending me a how-to YouTube video!
Prompt knowledgeable response from…
Prompt knowledgeable response from someone that seemed to care
Been trying to buy a replacement keypad…
Been trying to buy a replacement keypad for my 84 gun widebody gun safe for several months, these jackasses are zero help, I don't even understand!!! I have two 84 gun widebody safes and the customer service is non-existent. WTF? It ain't like I'm trying to scam a free keypad, I've made it clear that I broke it and I want to purchase a new one but they will not help me. .... Do not buy a cannon safe, their customer service sucks, safes are top notch but customer service is non-existent. Billy Pinkston at 941-962-5507 if anyone has questions.
Lock Replacement
happy to get new lock, but not with the timing.
took 2 months
I could have drilled safe and saved $ 750.00 if you would have just given me the measurements of where to drill.
Toni was really helpful in getting me…
Toni was really helpful in getting me some parts for my cabinet.
Attentive agent
Attentive agent , Got my issue solved in 10 mins
Thanks again
Quick and easy
Do not try to buy a replacement key.
Began the process to purchase a replacement key for my safe in December. I finally received the key March 3rd. I am still waiting on a response to my email sent two weeks ago asking if a tracking number would be provided.
Toni
Toni was helpful getting my new lock and keypad ordered. Didn't rush me during the chat we were having. Only thing I was not happy about is she said it would take a few weeks to arrive. I thought that was a long time to wait given what the lock is protecting.
i used the online chat option
i used the online chat option, a qualified rep responded within 2 minutes and was able to successfully help me troubleshoot and fix the issue i was having. awesome!
Great customer service
Toni R was extremely helpful!!!!!
Toni was helpful and professional
Registration assistance
The supplied QR code would not let me register my product. Used the chat feature and with the help of Toni she got it registered and sent me the owners manual via email. Great customer service.
Representative was very polite
Representative was very polite, respectful and knowledgeable! Had my issue resolved in a matter of minutes! He went the extra mile and emailed additional directions. Also gave me contact information if I had any further issues. Very very pleased with the customer service!!!
Quick and precise response by Toni R
Quick and precise response by Toni R to my requests for key replacement via chat. She answered all my questions professionally and quickly. Excellent customer service
Contacted Cannon Customer Service for a Lock Problem
Contacted Cannon Customer Service because my replacement lock keyboard would not unlock the safe. Jesse Devora assisted me in trouble shooting the problem. For some reason the new lock had drained the battery so that it would beep but not unlock. We tried a new battery and it worked properly. Very courteous and patient as I searched for a new battery. Very pleased !!
Very quick to help and get to the…
Very quick to help and get to the bottom of it. Thank you!
Had a keypad issue with my safe
Had a keypad issue with my safe. Gabe from customer service was very helpful with helping me order a new one
Toni did a great job of taking care of…
Toni did a great job of taking care of me
takes too many tries to open........
Chatted with agent about my Cannon Safe's Electronic Lock taking way too many tries to open. Set me up with a replacement lock and only charged me for shipping 15.95 service was fast and easy!
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