Cady  Arvostelua 179

Absolutely disgusting & deceptive company! Holding my daughter's senior photos hostage since I purchased a $129 session. Will not allow us to purchase ANY photos without attending a presentation and booking it with a nonrefundable $50 fee! Akin to a Timeshare presentation & a Scam company. I am appalled that they will not allow us to purachse her pictures without a 3 hour round trip travel time to the studio...again and this ridiculous fee. SCAM COMPANY!!!

Why schools keep hiring this terrible place instead of local real photographers. They charge you a fortune for one single image and they pay an average of $17 to $27/hr. for photographer roles. So they get nice people but not real photographers and their prices are ridiculous, they are now even charging you extra to give you a PLAIN BLUE background!!!! Schools please hire local photographers, help the community, get good pictures and it wouldn't be more expensive!!!

Very disappointed in CADY overall; the photographer who took my daughter's senior photos didn't even check to make sure her necklace or accessories were correctly facing, which is noticeable in all of the photos. They send a portfolio of all the images without request, which you either have to return or purchase for an additional $99 as an add-on to any package (or they charge you $200). They don't even provide an option to just purchase the portfolio, which would be my preference because who needs multiple prints nowadays? What a waste.
They give you very limited package options, which are VERY expensive for what you get, and no way to obtain digitals copies of the photos unless you purchase all in an expensive package.
When I was going through my package purchase, the website was constantly down, and I couldn't select poses for the prints.
Overall, would NOT recommend them and don't understand why schools partner with them for photos that are insanely expensive and not even that great.

Per AI-

Why Consider Alternatives to CADY for School Portraits?
Based on widespread feedback, CADY's school portrait services—often mandated by school contracts in the Southeast U.S.—face criticism for high-pressure upselling, overpriced packages ($100–$600+), inconsistent photo quality, and poor customer service (e.g., delayed orders or unedited images). While they excel in speed (e.g., 3,000 students in 90 minutes) and structured senior sessions, many parents seek options for better value, customization, or control. Note: School contracts may require CADY for yearbook inclusion, but you can often submit external photos for personal use or opt out.

I ordered a photo package online and then decided to purchase a different package. I called to get a refund only MINUTES after ordering. I was told they could not refund it as the order had already been processed. The photos had obviously not been printed yet, are you kidding me? I would not go through them again.

Really feeling tricked. Paid initially 300 dollars for photo sessions including senior graduation photos. Just learn later on that that price didn't allow me to have any pictures. And the email saying I had 2 free digital copies and a 200 off on additional packages was a lie. They refused to honor any of that and I was forced to pay more than 2 thousand dollars for a USB drive of my daughter's pictures. Really bad experience and I don't recommend it to anyone.

My experience was terrible. After I put on my cap, my hair got messed up and the photographer never told me. When he asked if I wanted to review the photos, that’s when I noticed the issue. I tried fixing it myself and continued taking pictures, but when I checked again, the same section of my hair was still out of place and he didn’t mention or assist me at all. I asked to retake the photos, and he allowed me to retake one, even though my hair was still visibly messed up in all of them. I was told I could only retake one photo. It wasn’t busy during my session, so I don’t understand why I couldn’t be helped or at least informed that my hair was not right. These are my senior portraits and yearbook photos, which is a huge milestone, and I’m really disappointed by the lack of attention and care. To make things worse, the messed-up hair was not edited or retouched in the final photos. Also when I contacted CADY about this inconvenience they told me I have to pay $50 to get it fixed, I bought the standard package btw.

Terrible placement of the CADY logo in the bottom right corner of the pictures which in the layout we got for my 9th grade daughter's school photos, make it look like a tattoo on her arm. We have never had this issue with previous school photos before. I spent almost $100 and will not end up using any of the printed photos. They also are deceptive in that none of their website photos shown on their site have this logo, even in the picture frames they show on their site. Horrible customer service.

Don't do itIt is the worst experience.I have ever had they rushed you through it.And now I have waited to get my pictures copied printed because I bought the digital and now I can't find them.And now they won't answer the telephone.Do not do it, do yourself a favorFind somebody who can do a good job.This is not your best bet

Total scam company. They send you a $300 packet of Pictures of your child. Mine came the day after I already ordered what I could afford online. I’m a single mother now I have to go out of my way to return the box of pictures of my own child that I did not open. This company is disgraceful, especially in an economy like this they should be ashamed of themselves.

I am utterly appalled and disgusted by the business practices of Cady, which I've just had the misfortune of experiencing through my daughter's American school. This is, without a doubt, the most predatory and extortionate system I have ever encountered for something as simple as a school photograph.

We were informed that to get any photos of our daughter, we would have to pay a minimum of $179. This is not for a lavish, multi-hour private photo shoot; this is for a standard school grade photo. It is an obscene amount of money designed to squeeze every last dollar out of families.

But the price is only the beginning of this disgraceful model. What I find truly repulsive is the exclusive, monopolistic contract Cady has with the school. Because of this deal, my daughter is EXPRESSLY FORBIDDEN by school policy from taking and submitting her own high-quality photo for the yearbook. We are forced to use Cady's ridiculously overpriced service, whether we like it or not. There is no choice, no alternative.

And why does the school enforce such an anti-family policy? The answer is as cynical as it gets: they receive a substantial kickback from Cady's sales. The school is a willing partner in this scheme, profiting off its own students' families by locking them into this mandatory purchase. It's a clear conflict of interest and morally bankrupt.

Having raised my daughter and her brothers in Europe, I can say with certainty that we have NEVER experienced anything remotely like this. The idea that a school would ban students from using their own photos in order to force them into a single, outrageously expensive service for a kickback would be unthinkable. It would be considered a scandal. Here, apparently, it's just "the American way."

This isn't a business; it's a racket. Cady and its partner schools should be ashamed of themselves. Seeing they have a 1.5-star rating on this platform, I am clearly not alone in my outrage. Avoid if you can, and if you can't, know that you are being shamelessly fleeced.

My son took pictures at the Acworth, Ga location. I called into the call-center location to pay for Graduation photos. They are telling me that I can’t purchase pictures without my son’s father permission because we do not have same last name. They have a law regarding this similar to HIPPA!

I tried multiple times, over days and even weeks to order my son's school pictures through this sorry excuse of a businesses website. Their site NEVER took me to my son's portraits after giving them all but a DNA sample to see them. I just needed one 8x10 that's all but would have to pay 70 dollars for that because you only offer overpriced packages.

Outstanding Employee

DO NOT PRE ORDER!!! SCAM COMPANY!!
Pre purchased a small package for my student per the Cady instructions from school. After her digital image arrived we wanted to “add on” a change in background color. I contacted them same day the digital image arrived- I’m sure this is before the image was even sent to print.
Per customer service email, all sales are final and no cancellation or changes can be made once paid in full. This also means they won’t change the order or edit (add on) any content once the order is paid in full.
Looks like we won’t be preordering from Cady. What a scam! Terrible customer service and website, will be bringing forth concerns to school as well.

The website was confusing (other parents have said the same.) It was difficult to determine what is essential and what is optional for senior pictures, so I signed up for several scenes. When I arrived, I was told it could take a couple of hours to complete all the scenes. I realized at that point that the scenes were not essential and wanted to only do the cap & gown and yearbook pictures. I asked to have my order changed before any pictures were taken, and they told me it was impossible to make that change or get a refund. After the shoot, I was told that CADY chooses the pictures they will print, not the parents or the student. I also found out that although I paid over $120, I would not be given any digital files or prints and that basically I paid for the sitting which I didn’t really want anyway. I was also told that if I am willing to pay $350, I will get to keep some of the pictures (of their choosing) but that there is no option to get less pictures for a smaller amount. Overall, I find this company to be a scam and will be letting others know of my experience. The only positive thing I can say is that the photographers were friendly.

They don’t answer calls, when they do they are rude and literally lie about appointments and never know what they are talking about, they send you a portfolio without ordering it and then charge you 200 bucks if you don’t send it back, their photos suck, they are a scam and terrible people.

My son had his senior pictures done at his school with CADY, and the process was drawn out, but not particularly irritating. However, when I got his pictures to view online, I realized all kinds of issues. I paid for an upgraded session, which gave him more pictures/scenes/poses. The only "great" pictures were the black and white close ups. The rest of the pictures were awful, and his cap and gown pictures literally had his stole folded under on one side in EVERY picture. When I contacted CADY to see if anyone had decided to fix his stole in any picture, and asked if I could see the rest, they refused and told me I could make another appointment if I wanted. Granted, that appointment would be almost 2 hours away at their office even though their staff took ridiculous pictures. Then when you go to see the pictures and purchase...the CHEAPEST one is almost $200, with digitals being over $300. Each sheet was $50 a piece....that is ridiculous price gouging, especially considering I can purchase my underclass daughter's pictures for $30. Their customer service is extremely rude and could care less that you are upset with their shoddy work. I can't believe schools still use them.

Prices are outrageous for seniors. I paid more than $60 for a photo session. I only wanted the digital files, no prints. If you want digital prints, you are forced to purchase a package. The lowest package they have (with no digitals) is $180! If I want digitals, I would need to spend $400 (and get prints I don't want). The pictures were okay, but I can take better ones myself (which is what I'll be doing). I lost more than $60 to this company just to get my son his senior portrait in the yearbook. I am very disappointed in Cady for their outrageous prices, and at the school for using them.