Have purchased before, needed another travel bag, this one as good, if not better than the last one, will definitely purchase again. 100% satisfied.

Easy to use website, fast delivery, Manhattan holdall is good quality, zips appear good quality, love the colour chestnut brown will go nicely with my black wheelie bag, nice inner pockets and outer zip pockets, design seems well thought out, looking forward to using on my next trip.

Prompt response and delivery. Seems like a quality product.

Good padding, has a belt to hold it on a suitcase handle. But access to inside is a little restricted and has no shoulder strap[s].

Swift delivery, looks exactly as I expected, good quality, time to test on a weekend away.

Amazing customer service, thank you!!

I ordered (Order #241508) 2 Santa Cruz luggage sets on May 16th and my order is cancelled on 10am on May 18th?? With zero explanation??

Updated: After I sent them an email - here is the thread.

Cabin Max:
Unfortunately, we are unable to fulfil this order due to the unexpected high shipping costs associated with your location. We apologise for any inconvenience caused.

Me:
I order 100+ items (small, medium and large) online every year and have never had a problem like this. Your ordering software should catch this up front...even 20 years ago it should have. Perhaps you should give the customer the option to pay additional shipping charges? You have now created a very unhappy customer over a few euro. You should absorb the cost and ship me my order...if you are worth your salt...

Me:
Nevermind...I do not want them. You lose a customer and anyone I know - for life. Pathetic business practice...

Quick, ontime, no damage. A perfect delivery.

It has been a mixed experience. The original suitcase i ordered arrived on time and was good. The smaller one that was promoted by you has still not arrived and we have been and gone on our 2 week trip. This is very disappointing and I want to know when my small bag will arrive.

Prompt delivery and excellent value . Pleased with my purchase .

Easy to order, reasonably quick delivery, nice product

Very fast delivery service.

Just used the bag for the first time and am pleased with it. It feels sturdy and has plenty of easy access pockets. I like the straps that enable the thickness of the bag to be tightened up if it’s only half full. This stops everything falling to the bottom. Nice colour.

Quick delivery. Seamless pur have process

Straight forward delivery of two great looking, 'under the seat' rucksacks

Not going to lie I don’t usually bother with a review, howeverrrrrrrrr. Whoever made this bag needs a raise!!! Our son was travelling with a well known budget airline and didn’t fancy paint the extra £200 for a suitcase!! Thiiiis bag was and is a game changer !! Literally enough room for 11 sets of clothes and trainers and toiletries!! (We did use packing cubes to keep it all together and separate) but my goodness it’s a fantastic bag!! Haven’t even used the other zippy bits as no need but it Will Now be used on all flights and travels away!! Highly recommend !! Thank you brilliant bag people!!

Perfect small bag and fits airline restrictions! Much more space than you think, fairly robust and light. Love it.

Easy to order & quick delivery, great bag perfect for a long weekend in Italy 🇮🇹

So good I went back for a second. Small but perfectly formed and perfect for a weekend of short break (fits under a seat so no cabin fees either 👍🏻). Shipped and arrived within 2 days. So happy!!

Delivery was on time and I was kept updated.