Byrna Technologies  Arvostelua 

Kayla was (is) courteous, helpful & resolved my Byrna LE problem quickly.

The customer service team is very helpful, friendly, and knowledgeable! I have called twice for different issues GREAT JOB!
Thank you!

Both customer service representatives Kayla and Rachel have been absolutely professional, nice, product knowledgeable — I spent a long time on the phone with both of them on several days and ended up ordering two guns plus accessories, both myself and Dr Milan
In today’s world, rather today’s labor force, to have employees of this caliber is wonderful.
They definitely merit recognition!
Angela

Purchased a Target Trap for practice. After watching the video it failed the first time we attempted to fold it back up. Byrna responded and replaced it in record time. New one works fine.

Great Support! I'd highly recommend them!

Great customer service. Prompt attention to my inquiries. Highly recommended to colleagues.

I had a defective mag and it was not one day they had two in the mail for my in convenes, best costumer serves I think I have ever experienced. thanks

Questions were answered, web page east to negotiate.

Marie was extremely helpful and actually had me order while talking to her, assuring me of the process! She went above and beyond in helping me.

Samantha was awesome!
Shipped out correct co2 cartridges right away! Although it was my mistake she didn’t hesitate to correct the situation!
Thanks so much!
Tom S.

Great Customer Service

Rachel McBride! What a pleasure chatting with her. She made sure I had all the right additions for my follow up order, and provided me a discount code as well.

I had an issue with delivery of one of my orders. Samantha responded quickly, was very courteous, and fixed the problem.

Maria B. was super fast in answering my inquiry about my recent order. Not having to wait for days to get an answer to a simple inquiry makes me feel like Byrna is a company whose goal is to provide customer service as quickly as possible and Maria B. did a very good job at doing just that.

Best customer service around. We love Byrna in this house. Great product!

Rachel was amazing! She was incredibly patient with all my questions. She gave me thoughtful recommendations for another order for my Byrna SD launcher. Including the full size target and extra kinetic rounds for practice AND use! How cool! She was very knowledgeable, kind and I could understand her (unlike so many customer service professionals now adays). Very efficient as well. I just can't say enough about how great she was with this potentially complicated process.

I have purchased a Mission 4 launcher and pistol from Byrna. Both products and their customer service are of very high quality and I have recommended their products to my family and friends. A++++

Customer Service has been outstanding with Byrna. Have received prompt responses to numerous questions on registration and other questions. Very pleasant and courteous responses from my main customer service agent.

Best customer service ever! Always respond. Always works with you about your concern, question and responds with intelligence and kindness! Great job! You love what you do and do it well! Thank you!!

In today's world you are a Rose. Your quick response & action really impressed me. I feel secure that if I should have a problem with my Byrna it will be handled expeditiously .