Brakes Plus - Oklahoma City - Southwest Arvostelua 

On 9/18/2026 I got my oil changed at Brakes Plus. I had an appointment and was able to get in and out in a timely manner without incident. I was treated courteously and professionally. While waiting for my vehicle I witnessed a potentially volatile incident in the waiting room where an extremely out of line customer verbally accosted one of the employees with profanity and threats that were entirely without warrant. The employee who was being confronted was Darnell; to his credit, he was extremely effective in calmly deescalating the situation without incident. He was a poised professional, explaining exactly what was wrong with the vehicle and what Brakes Plus was going to be able to do to help resolve the problem. The customer calmed down and within a few minutes and was soon apologizing for his outlandish behavior. I was extremely impressed with Darnell’s leadership, customer service and conflict resolution skills! Thank you, Mark Hunt

I have witness these beloved people helping and using there gifts to change the lives of people one car at a time you could not have a better crew here that are willing to listen,talk,and meet customers and tend to there need and make sure they leave happy THIS IS THE WAY TO BUILD A BUSINESS VERY GLAD YOU OPENED THIS LOCATION WITH Shannon and her crew. P.s Rashad if you ever want to open a pro account with Lowes we will be glad to serve you at the Moore location!!