Easy ordering, quick shipping. These shoes may seem a little pricey, but they are worth every penny. Super comfortable, and you can find a pair to match every aspect of your personality.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The shoes are adorable, but I lost an eye from each shoe and I only wear them at the office. When I tried to reach out to customer support, I still haven't gotten a response.
Every time I were any of the pairs I have I get stopped by strangers who w love the design and want to know where I bought them! Aside from their amazing designs their comfort and quality is what kee... Näytä lisää
Easy to look at everything on website and of course my beautiful shoes arrive fassst. Thank you always Hot Chocolate. So comfortable, sparkly, and just really cool to look at❤️
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Hot Chocolate Design® is a creative footwear brand that blends vintage charm with modern flair, celebrating individuality through bold, collectible designs. Our women’s and unisex shoes combine comfort, color, and creativity—each pair tells a story and transforms everyday style into self-expression. From our iconic Mary Jane flats to statement heels, sneakers, platforms, clogs, and sandals, every model is carefully crafted to stand out from the ordinary. Founded with the belief that fashion should be fun, conscious, and original, Hot Chocolate Design® has built a global community of collectors who share our passion for artistic design and playful details. Our shoes feature high-quality materials, cushioned comfort, and eye-catching prints that make every step a conversation starter. Explore our collections to find the perfect pair that matches your personality—retro, modern, or simply unique. Whether you’re dressing up, going casual, or expressing your creative side, Hot Chocolate Design® offers funky, fashionable, and unforgettable footwear. Collect them all and join thousands of fans around the world who have discovered the joy of wearing art on their feet.
Yhteystiedot
33149, Key Biscayne, Yhdysvallat
- international@hotchocolatedesign.com
- hotchocolatedesign.com
4,7
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 85 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Wonderful service and love the shoes…
Wonderful service and love the shoes and can’t wait to buy more. The deliver Was fast and quick and response to have to return to the pair that was too small was quick.
7. elokuuta 2026
I love the Alice in Wonderland vibe
I love the Alice in Wonderland vibe! It's like 2 pairs of shoes in one. This is my 3rd pair, but first in mid heels
7. elokuuta 2026
FANTASTIC
I love all of my shoes from Hot Chocolate Design. I have over 11 pair now, maybe more. They feel great and I get so many compliments. Thanks for a continuing job well done!
Thank you!
7. elokuuta 2026
Every time I were any of the pairs I…
Every time I were any of the pairs I have I get stopped by strangers who w love the design and want to know where I bought them! Aside from their amazing designs their comfort and quality is what keeps me buying more pairs!
20. elokuuta 2026
Oma-aloitteinen arvostelu
Shoes are so fun, customer service not so much
The shoes are adorable, but I lost an eye from each shoe and I only wear them at the office. When I tried to reach out to customer support, I still haven't gotten a response.
16. heinäkuuta 2026
Easy ordering
Easy ordering, quick shipping.
These shoes may seem a little pricey, but they are worth every penny. Super comfortable, and you can find a pair to match every aspect of your personality.
16. heinäkuuta 2026
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Easy to look at everything on website…
Easy to look at everything on website and of course my beautiful shoes arrive fassst. Thank you always Hot Chocolate. So comfortable, sparkly, and just really cool to look at❤️
15. heinäkuuta 2026
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
This is my daughter's second pair
This is my daughter's second pair. She loves them!! They are beautiful and well made as well as comfortable.
14. heinäkuuta 2026
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
I love these shoes
I love these shoes. The designs are so unique and fun. I got the Evermore heels because I love purple and Halloween. I did try them on and they fit nicely but I won’t be wearing them regularly until maybe September. Keep doing what you do. I look forward to ordering more.
13. heinäkuuta 2026
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Excellent customer service!
3. elokuuta 2026
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Birthday gifts
I ordered these shoes for my daughter 's birthday. She loves the hot chocolate shoes.
3. elokuuta 2026
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
The new me
Ive wanted a pair for years but just quit treating myself to nice things when I had my daughter, so when I finally got them and they actually fit and stand up to the hype about being in your feet all day in them I was more than pleased and now I want another pair.
3. elokuuta 2026
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Best. Shoes. Ever.
Best. Shoes. Ever. And the customer service staff are as exceptional as the shoes are. I love everything about this company. Thank you so much for existing. 🤗
30. heinäkuuta 2026
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Gift purchase. So cute Returned for fit but great customer service
I recently purchased shoes for a gift. Delivery was good and CUTE packaging. Product although exactly what I ordered ended up not being a good fit for my mom.
The return process was fairly easy and fast. One email. Simple. Good company to buy from and will be making future purchases.
30. heinäkuuta 2026
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Sneakers, Clogs and Boots?
Vastaus yritykseltä Hot Chocolate Design
Thank you for your feedback! Please contact our customer service team at international@hotchocolatedesign.com. We want you to be 100% happy with your purchase. Best ;)
Do not order internationally
I ordered from Mexico, and my package experienced significant customs clearance delays. The issue arose because the order was initially sent to a customs facility that is not authorized to clear footwear. To resolve this, I had to authorize a transfer to a certified customs port, which incurred additional shipping costs.
When the delay first occurred, I contacted Hot Chocolate's international customer support. They assured me this was completely normal and that my package would still arrive on time. That was far from true. I placed my order on July 4th, and it remains stuck in clearance delay at the original customs location.
I strongly advise against making international purchases from them, especially if you are in Mexico. Given that they sell footwear exclusively, it is unbelievable that they didn't know which customs entry to use. Now I'm left facing major delays and unexpected fees just to route the shipment to the correct facility.
6. heinäkuuta 2026
Vastaus yritykseltä Hot Chocolate Design
Hi Martha,
Thank you for sharing this, and we're truly sorry for the frustration and delay with your order.
To be transparent: footwear shipments into Mexico must clear through customs facilities specifically certified to process footwear, and the carrier — not Hot Chocolate Design — determines which port an international package is initially routed to. This is a known complexity of Mexican customs for footwear specifically, and unfortunately it's not something we can control on a per-order basis.
What we can and should have done better is give you accurate information the first time you reached out. Telling you the delay was "completely normal" and that your package would arrive on time was wrong, and we're sorry for that. We're addressing this internally with our support team so it doesn't happen again.
We'd like to make this right. If you haven't already, please email us directly at international@hotchocolatedesign.com with your order number, and we'll review the additional transfer costs you had to cover and work out a fair resolution, including reimbursement where appropriate.
Thank you for your patience, and for giving us the opportunity to fix this.
Love my sneakers!!!
6. heinäkuuta 2026
Vastaus yritykseltä Hot Chocolate Design
Thank you for taking the time to write your feedback (It means the world to us!). If you're not yet subscribed to our newsletter, we recommend you do so and be the first to know about new styles, promotions and more. New styles are coming real soon. Collect them all !! --- PD: Did you see our New Clogs and Boots?
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