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eManualOnline Arvostelua 4 256

TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

eManualOnline provided a manual that covers the whole BMW / Mini range - fantastic. It works well albeit a little slowly on my old Mac but that could be the dodgy network I'm on at the moment too.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Finding the maker and model was really easy. Payment and download were fast and convenient. The documentation is complete and detailed including the use of necessary tools as well as part numbers. Rep... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I just printed my seventh motorcycle shop manual using eManualOnline. Their system is very easy to use. I work on European motorcycles and scooters, and they have always had the shop manuals I need. T... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Super rart selv at have fuld adgang til manuel (Mercedes W213) herunder el diagrammer, alt sammen fint med div. Scanner / tester... men har man feks. En el fejl er det fedt selv at kunne dykke ned i p... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Autohuolto
  2. Autosähkökorjaamo
  3. Auton varaosaliike
  4. Autokorjaamo
  5. Autonkorjauspalvelu
  6. Kirjakustantamo

Tietoja yrityksestä eManualOnline

Yrityksen kirjoittama

Looking for comprehensive repair and workshop manuals?

eManualOnline offers an extensive library of over 2.5 million repair manuals for all types of vehicles and devices, including cars, trucks, motorcycles, boats, tractors, excavators and even household appliances like washing machines.

Trusted by dealership technicians worldwide, our manuals contain detailed repair instructions, troubleshooting guides, and wiring diagrams to help you tackle any repair job with ease.

Whether you’re an experienced mechanic or just starting out, eManualOnline provides the expert knowledge you need. It breaks down complex repairs into simple, easy-to-follow steps.

With instant downloads, you can start your repair work immediately, avoiding the wait for shipping. Our detailed diagrams and service procedures make even the most challenging tasks manageable.

Our 24/7 customer support is always available to assist you with any questions or additional guidance. From major overhauls to minor fixes, eManualOnline empowers you to handle any repair, saving you time, money, and frustration.

Get started today and make your next DIY repair project successful with our trusted repair manuals.

24/7 Customer Support & Instant Downloads

Download Today and Start Your Repairs

We're Always On – Reach Out Anytime for Immediate Assistance.

No Waiting, No Hassle – Download Your Files Instantly.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I just printed my seventh motorcycle…

I just printed my seventh motorcycle shop manual using eManualOnline. Their system is very easy to use. I work on European motorcycles and scooters, and they have always had the shop manuals I need. Their customer service is excellent. No more searching e-bay or amazon for a used, greasy torn up manual!

9. maaliskuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Thank you for the fantastic review, Steve!

Seven manuals and counting, that’s great to hear. We’re really pleased the system has been easy to use and that you’ve been able to find the manuals you need for your European motorcycles and scooters. Definitely beats chasing old, worn-out manuals online.

We truly appreciate your continued support.

Best,
Jon @ Customer Relations

Saanut 5/5 tähteä

Excellent company to deal with.

Excellent company to deal with.
I made an initial inquiry regarding a workshop manual for my Citroen C4 Grand Picasso. The reply was prompt and informative. After sending across my VIN number, a link was emailed to me for the correct manual. Within 20 minutes I'd paid, downloaded the file, and had the electronic manual up and running on my computer. All in all a very pleasant experience.
I'd also ordered an additional workshop manual for my other car, a Mini Countryman.
I can highly recommend eManualOnline.

27. helmikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Matt - Thank you for the fantastic review! We’re really pleased we could quickly identify the correct manual for your Citroen C4 Grand Picasso and get you up and running without delay. Great to hear you also picked up the manual for your Mini Countryman. We truly appreciate the recommendation.

Best,
Jon @ Customer Relations


Purchased: 2004-2014 Citroen C4 Service & Repair Manual Software (incl. Parts Catalog)

2011 MINI Cooper Countryman OEM Download Service & Repair Manual Software

Saanut 5/5 tähteä

Fast response from my Email enquiry

Fast response from my Email enquiry, RJ supplied the Information required and it resolved my issue.

3. maaliskuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Phil - Thank you for the great feedback! Glad to hear RJ responded quickly and provided the information needed to resolve your issue. We appreciate you taking the time to share your experience.

Best,
Jon @ Customer Relations

Purchased: 1998-2002 Mercedes-Benz E320 Service Repair Manual

Saanut 5/5 tähteä

Very quick 0n getting my order to me

Very quick 0n getting my order to me. Also, I had a question about wire diagrams and you directed me to the correct manual. The manuals are put together very well in order to find a task fast. I will be ordering again in the future

21. helmikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Harrison - Thank you for the great review! We’re glad your order reached you quickly and that we could point you to the correct manual for the wiring diagrams. Good to hear the layout made it easy to find the task you needed. We look forward to helping you again in the future.

Best,
Jon @ Customer Relations

Purchased: 1999 SAAB 9-3 All Models Service and Repair Manual

Saanut 5/5 tähteä

Order 1259671910775

Re: Order 1259671910775
Delivery of access to upload manual after payment was very quick. Upload of manual was easy. I had difficulty in accessing the manuals index this was due to my lack of knowledge with Acrobatic reader emanualsonline were very helpful, patient and quick in helping me through the process. Thank you Wayne

25. helmikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Thank you for the 5-star review, Wayne!

We’re really glad the delivery and download process was smooth for you. No worries at all regarding the index access — Adobe Reader can be a little tricky if you’re not used to it. Happy to hear the team could guide you through it quickly and patiently.

Appreciate your support!

Best,
Jon @ Customer Relations

Purchased: 2024 Toyota RAV4 Prime Service & Repair Manual

Saanut 1/5 tähteä

I buy Mercedez r320 2008 manuel

I buy Mercedez r320 2008 manuel
I receive file with difficulty
No work on OVA file file is corrup
After 8 hrs of try install file can t open
Support give me access web with only 30 and I can’t find my Manuel , very very disappoint
I ask refund ans see by sealer we refund file not working
But No refund , don’t trust this compagny

27. helmikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Alain - We are sorry to hear you feel this way.

To clarify the situation:

• The Mercedes R320 2008 OEM manual was successfully delivered.
• When you experienced difficulty downloading the OVA file, we provided an alternative Dropbox download link.
• When you continued to have difficulty installing it, we offered a remote support session.
• We also created and sent you a step-by-step video tutorial.
• Additionally, we provided online browser-based access so you could view the repair information online without installing anything.

At every stage, we have provided assistance and alternative solutions.

The Software file is not corrupted. It is a large OEM workshop software package that requires proper installation and navigation. The issue appears to be related to installation or usage rather than the file itself.

As per our clearly stated policy, once a digital manual has been delivered and downloaded, it is non-refundable. This applies to all customers equally.

We remain willing to assist you in accessing the manual properly. However, refund demands combined with refusal to follow support instructions do not invalidate delivery of the product.

We categorically reject any claim of dishonesty. The manual delivered is genuine OEM workshop software, exactly as described.

If you would still like assistance accessing the manual, we are here to help.

Best,
Jon @ Customer Relations

Saanut 5/5 tähteä

Lätt att beställa och lätt att betala.

Lätt att beställa och lätt att betala.

12. helmikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Ubbe - Thank you for your 5-star review!

We’re really pleased to hear that you found the ordering and payment process easy and straightforward. That’s exactly how it should be.

If you ever need help finding the right manual or accessing your download, we’re here 24/7.

Best,
Jon @ Customer Relations

Saanut 1/5 tähteä

Sketchy und Falsche Beschreibungen

Sketchy, falsche Versprechungen, veraltet und kein support. Erworbene Anleitungen sind nicht compatible mit modernen rechnern, obwohl Anbieter diese aussagt. Weigern sich Refund zu geben.

12. helmikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Rene - We’re sorry to hear you feel this way.

The Mercedes ML W163 manual you purchased is delivered in OEM workshop software format, which is widely used and compatible with the vast majority of Windows and Intel-based Mac systems.

You are using a newer Apple M-series (ARM) machine. While macOS itself is supported, certain third-party virtualization tools, such as VirtualBox, currently have architectural limitations on ARM hardware. This is a hardware architecture constraint, not a fault in the manual itself.

Despite this, we provided you with an alternative browser-based access solution so you could use the full OEM system online without requiring VirtualBox.

We remain willing to assist further if needed. We categorically reject any suggestion of fraud. The manual delivered is genuine OEM workshop software, exactly as described, and has been successfully used by thousands of customers worldwide.

If you would like further assistance accessing the online version, please contact us directly.

Best,
Jon @ Customer Relations

Saanut 5/5 tähteä

eManualOnline provided a manual that is simply fantastic!

eManualOnline provided a manual that covers the whole BMW / Mini range - fantastic. It works well albeit a little slowly on my old Mac but that could be the dodgy network I'm on at the moment too.

I mean these manuals have everything. Every torque wrench setting, every maintenance procedure, your vehicle history and service manuals - fantastic!

21. helmikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Robert - Thank you for the brilliant review!

We’re really pleased to hear you’re getting full value from the BMW manual. They are incredibly comprehensive, and as you’ve seen, they cover everything from torque specs to full maintenance procedures and technical data.

Performance can sometimes depend on device age or network speed, but we’re glad it’s working well for you overall. Appreciate you taking the time to share your experience.

Best,
Jon @ Customer Relations

Purchased: 2018 BMW 330i (F30) LCI 3 Series OEM Download Service & Repair Manual Software

Saanut 5/5 tähteä

J'ai acheté un manuel réparation auto…

Depuis mon précédent avis négatif, la société a très rapidement réglé le problème et j'ai reçu très rapidement ma commande.

23. helmikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Thank you for your review.

We find this situation very unusual, as all manuals are delivered digitally and instantly to your email address and on the success page, and are made available immediately after purchase. That said, we sincerely apologise if something has gone wrong in your case.

I have already requested your order details via Trustpilot so we can investigate this properly. Please respond there as soon as possible, and we will look into the matter immediately and make sure you receive what you purchased.

We want to get you up and running without further delay.

Best,
Jon @ Customer Relations

Saanut 1/5 tähteä

They repeatedly sent me links with no file attached

They repeatedly sent me links to my ordered manual that had no file attached, so I asked for the file in PDF. Eventually they provided an OEM manual in software format requiring me to download several apps to read the large files that didn't even have the information needed to make my repairs ... only diagrams and lists of OEM part numbers. After several days and emails they repeatedly declined to offer a refund but instead insisted on having remote access to demonstrate the manual. Due to the delays caused and a deadline to have the car roadworthy; we eventually had to give the car to a mechanic. Very disappointed in the service, my wasted time and no refund for a useless manual ... I don't recommend this service.

Footnote .... after their reply below and my complaint to PayPal; a full refund was offered on the condition I return 'mailed' the manual back to them. Of course this is not physically possible so I 'returned their email links'. No refund was paid!

17. helmikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Geoff,

Thank you for sharing the full context. After reviewing the entire email chain, I’d like to clarify a few points for anyone reading this.

When you initially reported that no file was attached, we provided a corrected download link immediately. Once you confirmed the ZIP link issue, we sourced and supplied a more comprehensive OEM software version specific to your VIN details. The file was successfully downloaded and opened, and we provided the required login credentials to access it.

The manual supplied is genuine OEM documentation. Unlike Haynes-style guides, OEM systems are structured by repair groups and diagnostic workflows rather than simplified step-by-step consumer guides. They contain full factory procedures, wiring diagrams, torque specs, and component breakdowns. However, they are not written in the same format as an aftermarket manual.

Remote assistance was offered purely to help you navigate the software and locate the relevant repair procedures. It was never mandatory and intended to save you time, especially given your stated deadline.

We understand that working against time pressure can make any technical hurdle more frustrating. That said, the correct manual was provided and was functioning as intended.

If you would still like us to walk you directly to the specific repair section you were looking for, we are more than willing to assist. Our goal is always for customers to get usable value from what they purchase, and we're always here to help!

Best,
Jon @ Customer Relations

Saanut 5/5 tähteä

Instant Downloads, No Hassles.

The download of each manual is instant, just perfect!! Very reasonable pricing, and huge inventory of options.

5. helmikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Shorty's - Thank you for the fantastic review! We’re really glad you found the downloads instant and hassle-free. Fair pricing and a huge inventory are exactly what we aim to offer. Appreciate the support!

Best,
Jon @ Customer Relations

Purchased: Massey Ferguson 2620 2640 2680 2720 2625 2645 2485 2725 3505 3525 3545 Tractor Full Service & Repair Manual

Saanut 1/5 tähteä

Levererar en oanvändbar produkt,(fil)

Levererar en oanvändbar produkt,(fil). Hänvisar att man måste ladda ner något tilläggs program för att packa upp den först skickade filen man betalade för. Erbjuder sedan online fjärrhjälp som verkar gå ut på att ta kontroll över ens ,(kundens), dator.

25. joulukuuta 2025
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Regor - Thank you for your feedback.

We’re sorry to hear you were unhappy with the process. The product page clearly states that the manual is supplied as OEM software, which requires VirtualBox to run, much like many dealer-level tools. This is noted before purchase, and we also offer a video preview so customers can see the software in action.

Our remote support option is completely optional and is offered only to help guide customers through setup if they prefer hands-on assistance. It is a secure, industry-standard support method used by major tech companies and is never used without explicit permission.

If you’d like to continue using the manual without remote assistance, we’re more than happy to provide written step-by-step instructions or explore alternative access options. Just reply to our previous messages or reach out again and we’ll do our best to make it right.

Best,
Jon @ Customer Relations

Saanut 5/5 tähteä

I was having problems with receiving and opening the correct file.

I was having problems with receiving a manual that was not what i required. The help support responded quickly with the correct file and very clear instructions and links to get it downloaded and everything working as expected.
Excellent help line.

25. tammikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Bruce - Thank you for the great review! We’re really glad our support team could step in quickly and get everything sorted for you. Always here to help when needed.

Best,
Jon @ Customer Relations

Purchased: 2002 GMC Sierra 3500 Service & Repair Manual Software

Saanut 5/5 tähteä

Very good after-sales service

Very good after-sales service, the manuals are complete.

23. tammikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Anthony - Thank you! We’re happy to hear you were pleased with the after-sales support and that the manuals delivered everything you needed.

Best,
Jon @ Customer Relations

Saanut 5/5 tähteä

Good communication!

Good communication (by email), and follow-up to be sure my experience: was good, the download worked, and I got what I needed. Will buy here again.

See Order 1159569987182

18. tammikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi JohnG - Thanks for the great feedback! We’re really glad everything worked out smoothly and that the follow-up made a difference. We’ll be here whenever you need us again.

Best,
Jon @ Customer Relations

Purchased: 2018 Toyota Prius Service & Repair Manual

Saanut 5/5 tähteä

On 1/22/26 I purchase a service book…

On 1/22/26 I purchase a service book for a 2002 VTX1800 AND The download didn't work, so I sent a message to customer service. They were very helpful and sent me a link to retrieve my purchase in a timely manner. even checked back afterwards to make sure I was happy with my purchase. I am very happy it has everything that a dealer has. I defiantly will buy again.

22. tammikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Joe - Thank you for the detailed and thoughtful review! We’re really glad we could get you up and running quickly and that the manual had everything you needed. Great to hear you’re happy. We’ll be here when you’re ready for the next one!

Best,
Jon @ Customer Relations

Purchased: HONDA VTX1800C Service Repair Manual 02-04

Saanut 5/5 tähteä

support

I ordered wrong manual and contacted support and what a great service
Quick Response and a great solution
Can recommend them

22. tammikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Customer - Thank you for the kind words! We’re glad we could sort things out quickly and get you the right manual. Really appreciate the recommendation. We're always happy to help.

Best,
Jon @ Customer Relations

Purchased: 1992-1999 Mercedes-Benz W140 Star Classic Car Service & Repair Manual

Saanut 1/5 tähteä

Wrong manuals and poor service

Sent me the wrong manual (bought 2008-2015 and the manual ended at 2013. My model is 2013-15)

Complained and they anctually made a joke of it and told me to make do.

Jaw dropping bad customer service

21. tammikuuta 2026
Oma-aloitteinen arvostelu
eManualOnline-logo

Vastaus yritykseltä eManualOnline

Hi Richard,

Thanks for your feedback. We’re sorry for the frustration caused. After a full review, we identified that the original XF manual bundle didn’t clearly surface the later 5.0L V8 Supercharged (AJ133) engine coverage you were looking for, and we acknowledge that this should have been handled better.

We’ve since located and verified the correct engine-specific documentation for 2013–2015 XF models and have reached out directly to make this available. Your feedback has also helped us improve how this product is labelled going forward.

We’d welcome the chance to put this right for you.

Best,
Jon @ Customer Relations

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