Happy with the product (replacement headphone cushions) but delivery sucked. They promised delivery of around 4 days, it took ~4 weeks and the tracking was hopeless. I received 3 email messages in qui... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Pongo una estrella porque no me dejan poner 0. Compré unas almohadillas para mis auriculares, que supuestamente venían de Países Bajos. Pagué mi artículo y mis impuestos correspondientes como si fuese... Näytä lisää
I was a fool for not checking the reviews first, this place is awful. I ordered a replacement wire for a headset since my old one had died on me and I needed a new one, I ordered on the 8th and I migh... Näytä lisää
Te ponen un precio y los costes de envío y aceptas. Pero luego cuando el paquete está ya enviado aparecen "costes ocultos" como aduanas, porque ellos envían en realidad desde fuera de Europa, no desde... Näytä lisää
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
They lie to get your money... Fraudsters.
They lie to get your money saying 3 day delivery and UK Stock.
Then ship your items from China with no explanation.
You're just expected to deal with a month or longer delivery date. Zero communication.
Total fraudsters.
Avoid them like the plauge
Arnaque
J'ai passé commande le 18 janvier 2022 et je n'ai toujours pas reçu ma commande depuis et le service client répond toujours la même chose que des blabla niveau covid
I placed an order on January 18, 2022 and I still have not received my order since and the customer service always answers the same thing that blabla level covid
I ordered a pair of Bose ear plugs
I ordered a pair of Bose ear plugs. They have been shipped to Switzerland. It never arrived and according to the shipping status it has been sent back. Nobody has ever informed me.
When i asked a few months later the status, Brainwavz asked me to pay again the shipping charges. We do have our own online business. And shipping issues are part of the company's responsibility and not just pushing it to the customer.
DO NOT ORDER FROM EUROPE
Paid 22.16 euro for a pair of headset ear pads, but had to pay over double the price to taxes. The fact that they didnt notified me before buying is very scummy.
0 out of 5
Still have not received my order after…
Still have not received my order after over 2 months.
No tracking updates for 6 weeks...
No warning before I placed my order.
Cannot comment on the actual material... I just hope to see it in this decade.
Great products and arrived very…
Great products and arrived very quickly! Ordered the adhesive headphone holder and a Google nest mini wall mount and they're well made and look decent. Definitely will be buying from here again if I ever need any small shelves or the like.
Terrible service from this company.
Terrible service from this company.
I made and order but requested they cancel before shipping the item. They didn't and shipped it anyway then attempted to charge me for the return of £4 delivery fee.
They agreed to refund the whole total of the order but i still had to pay £4.50 to send the item back to them as they said they don't operate a paid return label system.
DONT BUY FROM THIS COMPANY STUFF…
DONT BUY FROM THIS COMPANY STUFF MISSING STICKY PADS UNSERVICEABLE OVERCHARGED POST STICK WITH AMAZON
The fitting on the cup is very loose…
The fitting on the cup is very loose and the headset tends to travel around because of that. Would be perfect if there was less material, where the cup connects to the headset. Good but no sigar.
Total scam
Total scam - avoid. Order a part in December and still haven't arrived. They won't return my money and keep pushing it out.
WIll never order from here again.
Micro Suede earpads review for AKG K361
I bought earpads for my AKG K361. I spent about 20 EUR with taxes and it was the greatest investment I have ever had. These earpads (Headphone Memory Foam Earpads - Oval - Micro Suede) are way better than the stock ones. They are so comfy, you can't even feel that something is on your head, even after 1 month they are still the same as I bought. Brainwavz Audio support team is also great, I asked them to recommend me earpads between two that I thought would be great for me and they answered immediately, they even shared their personal experience. Very nice!
EDIT: Also I read few other reviews and for me (I live in Lithuania EUROPE) the shipment was fast too, about 2 weeks probably. I had 0 issues, even though it was my first experience ordering something from unknown website and from china.
I ordered more than 2 months ago
I ordered more than 2 months ago. Nothing - order around 50€. I don't recommend this company - probably a scam, don't trust positive reviews (just my opinion).
I'll update this review if I receive my order one day (and maybe add 1 star...).
Great Company
Site is well laid out, easy to navigate and informative, and the products hit well above their weight class. Very pleased with all my Brainwavz purchases... highly recommended.
The customer care with my package was…
The customer care with my package was amazing and comforting for my anxiety. It was truely a pleasure talking with them
Nothing received after 60 days.
Nothing received after 60 days.
Have had to open a paypal dispute due to non-delivery.
Contacted customer support and of course they hid behind "due to covid" - I have ordered plenty of items from China, and none are taking this long.
awesome
great headphone pads! super sturdy headphone racks as well, great design!
Customs clearing charges
When ordering in the Netherlands you will also have to pay a customs clearing charge because the goods are shipped from outside the EU. The charges will be billed upon arrival in the Netherlands by PostNL.
In my case the customs charge was 7.05 Euro for Bose earpads (10.95 Euro plus shipping 6.95 Euro).
Bose QC35 ear pads are great
Ordered Bose QC35 ear pads are they are so much softer and more comfortable than other replacements I have used in the past - including the ones you order from Bose! Definitely recommend and will be purchasing from BW again.
Super fast delivery, great fit for Steelseries Arctis Pro
The earpads on my Steelseries Arctis Pro lost a bit of their "bounce" and so my ears were rubbing on the drivers, causing quite a bit of discomfort after a couple of hours of wearing them. After looking at the available options, decided to give "Brainwavz" a go based on a few recommendations I found around the web.
I was very impressed that they turned up the next day, despite only using the standard delivery service, so 10/10 there.
Unable to decide between the "sheepskin leather" or "cooling gel with microsuede", I decided to get both, and have to say I'm very happy with them - the only problem being I can't decide which are better!
They are significantly more comfortable (being ~10mm thicker than the stock Steelseries pads), and to my untrained ears I'd say there is very little change in sound profile from the stock ones. I found the microsuede almost identical, whereas the leather maybe have a (very!) slight increase in "punch" to the bass, but the only way I could hear this was by having a different earpad on each side to compare. Listening back to back I couldn't notice any difference.
Definitely happy with both the service and product, and would certainly buy from Brainwavz again if I needed any more replacement earpads in future.
New ear pads are perfect
New ear pads are perfect, I'm so glad these are an option and don't need to replace the headphones entirely. Have already told multiple people about them. Worth every penny.
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