Blueair Air Purifiers Arvostelua 

The reviews for the air purifiers are great, so I wanted a Blue Signature. Price on the website is £319 at checkout - tried to check out twice (only option seems to be with Paypal) but when the authorisation for my CC comes through its for £383. Tried again, same result so didn't order. Messaged customer service, no reply. Got an automated 'we saved your basket' email here is a code for 10% off. Tried again, code was not valid. So based on the disastrous inability to actually purchase the product at its stated price it sets alarm bells for future interactions!

I needed my first replacement filter for my Blueair 3250i. When I went to "check out" there was only ONE payment option.... Paypal. I'm not a fan of Paypal so I searched for a credit card option..... I found one, only to discover it was going to be used to setup a Paypal account!
If I had known this when I was looking to buy an Air purifier I would not have bought the Blueair unit. I tried to post my experience on their review section on their website and they took it down.
Suffice to say I will not be purchasing any Blue air products in the future.

Absolute waste of money.
The purifier looses connection every day with no reconnect. No firmware updates and service takes months to answer. Any other purifier you will be more happy then this company.

I have gone through three Dream Well Humidifier H76i units in three months. One lasted 2 months, one lasted 3 days, the last one didn't function from day 1.

Save your money, this company cannot make humidifiers. Their air filters are fine.

Customer service is really bad, blueair do not reply to emails or reply to customers full stop! They supposed to be replacing my current one as the lead cable has popped out , no contact with them for a week now. The cable becoming dangerous is not necessarily new to these purifiers. It's a common flaw with the product. Buy a purifier, yes. But don't go for blueair.

I have been using Blue air for years and generally like their quality. I ordered an air purifier for my mother without really measuring. When it came it was too big. I called to do an exchange and they said they don't do exchanges but did a return without any cost to me. They also helped me with another purchase, I was off the phone in 10 minutes (no bot) and then she sent me an emailing detailing everything we just talked about with instructions again. We don't get that kind of customer service in the US anymore. I was thoroughly impressed.

£139.00 for a replacement filter , absolute joke,
I am now ditching my air filter due to the very high cost of the replacement filters
This is just profiteering despite the fact they claim to try justify the high cost

Interesting that I wrote my review on Blue air's site and they would not post it because it was negative. My filer "dust Magnet" was delivered damaged, they ignored my many emails with pictures and I had to call them many times to get them to ship a new one.(not received yet) just awful customer service, there are many equal to and greater filters less expensive do your homework. A deceitful company is not to be trusted, false reviews on there website to drives sales, shame on you.

I ordered a replacement filter for my air purifier, but I’m really disappointed with the experience. The product hasn’t worked as expected, and to make things worse, I contacted the company via email two weeks ago and still haven’t received any response. It’s frustrating to spend money on a product and then be ignored when you need help. I was hoping for better quality and customer support — definitely reconsidering whether to buy from this brand again.

Blue Air cannot offer me an official local channel to purchase replacement filters for a purifier unit that I purchased locally from official channels in Qatar.

Bought a BlueAir Purifier from Argos and really wish I hadn't. Switching the machine on and switching between modes if nigh on impossible due to the ridiculous control panel. Who designed this thing? You have to literally press down as hard as you can trying to switch modes! Why? It drove me utterly insane. All you want is a simple button to press. Honestly, this has to be the worst designed machine I have ever encountered. The awful control panel caused huge difficulty right from the off and because of that is going straight back to Argos. As to whether it works or not couldn't possibly say.

Liked it while it worked, but to be honest, don't know how well it actually worked. Then it stopped working, and customer service was absolute garbage. They couldn't offer any helpful trouble shooting advice. Then offered me a crappy discount on a new one. Not a chance I'm spending that much money again on a subpar product.

Mine works perfectly no more sneezing or itchy eyes

I purchased the Mini Max at Costco and found the control buttons very frustrating. Similar to other reviews, the controls are not very responsive. i called the company and they suggested returning it to Costco.

I wish I looked here before I bought these terrible products. The replacement filters are terrible, their website is impossible to determine what to order (if you enter a serial number you get an error and if you enter a model # you get a ton of options).

Be warned if you buy the wrong thing that they won't let you return it.

Avoid them

The customer support is an absolute disgrace and I regret my purchase. I was not sent a broken air purifier once but twice, and the third time they wanted to send me one with the exact same problem as the two previous once. I also genuinely feel sorry for all their retailers who have to handle annoyed customers due to blueairs incompetent support. After more than 4 months of emails back and fourth Blueair has solved absolutely nothing. Thankfully the retailer has been helpful.

Their website is broken - no contact at all. So far cannot tell if the air purifier even works. Doesn't seem to do anything.

The 7770i seems like a great product, but the wifi does not work, the screen locks up, the night mode stays dark if you manage to connect, then you can't restore it as you can't connect to it again.

Zero customer support, multiple emails, Zero response.

The Tech is terrible.

Purchased 3x, sending them back.

So disappointing, I so wanted these to work.

Supporten svarar inte. Det saknas viktiga funktioner i deras produkter, som tex fabriksåterställning.

Ridiculous - so expensive with the app support but it frequently breaks connection and you cannot get it to reconnect. Contacting support they basically ask for all your details/ data in a massive questionnaire- who has time for this? DONT BUY THIS