Blackforestsupplements Arvostelua 178

The energy and focus that now I have during the day, I am not sleepy anymore.

Delivery on time and product as expected! Will continue reordering. Thank you!

Their cocoa is the best product ever ! Love it and take it every day !

Amazing products, great customer service!

I was charged for a subscription costing $115.92 but never received the merch.
Don't know what happened. Bad business

After reading the other reviews on this company I think I know what's going on. I bought their cocoa product because I saw an ad on X22report.com who I trust and is the very best place to be informed about what is happening in the world. I also trust Dr. Li who was in the ad. I got my first order OK in early July. As far as I can tell it is helping me and I've had no problems with it. I ordered some more in mid-July and haven't received it yet. I have gone through exactly what is being mentioned in the other reviews. I think that perhaps the company is hanging onto our money to pay for the "free" shipping with interest they get on the money. After (and if) I receive the two orders that are currently stuck in hyperspace I'll decide whether to order more.

Awesome company and products, ship and deliver promptly and have had a great experience ordering from them and plan on continue to do so.

Amazing service and the supplements arw great!

I've been taking their Cocoa supplement for 2 months and the results have been great. Never had any issues with their customer service, overall recommended

I ordered their cocoa powder on Aug 6. On Aug 13 they emailed that my package has been shipped. I checked USPS tracking # and my product was in their warehouse in Hileah, not yet accepted by USPS, not shipped. I checked daily to see if it was accepted and shipped, but NO. It had not moved.
I emailed customer service Aug 17 that my product was still in their Hileah warehouse and a bot replied "we will get back to you in 24 hrs". The response Aug 18 was" It has been shipped" I immediately checked, and it was still sitting in Hileah, had not been accepted by USPS. Tired of endless delay and lies, I emailed Aug 18 that my package had not moved and was still in their Hileah warehouse. After reading others similar experiences here, I felt scammed. I told customer service that I wanted a full refund. $95.91. I received NO response.
They have my money and won't send my product. They lied repeatedly that it was shipped. Today is Aug 20, and USPS tracking says package in Hileah is not accepted, not shipped.
I called my credit card company to reverse the charge. I have documented all this and am prepared to fight for my refund.

Black Forest Cocoa Flavanols has been a game changer for me! Mix it in my protein shake every morning and i've noticed improved mood and blood flow.

Horrible customer service, horrible shipping. Been 2.5 weeks and they still haven’t shipped my product and I requested a refund a week ago which they ignored until today which they said can’t refund me.

Second month taking it. I order monthly I don’t do the monthly subscription. I have never had any problems with my orders.

I ordered a 6 bottle package of Black Forest's Cocoa Flavanols and Flavonoids product. The ordering process was seamless and, of course, my credit card was billed immediately. When I ordered, the website stated 3 to 8 business days for "economy" shipping. 12 DAYS later, I received a message from Black Forest stating that my order was being shipped. 12 days! I expected to have RECEIVED my order by then. I should have received that shipping message a day or two (3 at most) after I ordered. Two MORE weeks pass and the product FINALLY arrived. Reading these reviews, it's apparent this is a continuing and severe problem with Black Forest Supplements and they NEED to fix it.
I would have given this review 1 star because the shipping issue is a major negative but I added a star because, having now tried it, I actually do like the product but it's still too early to evaluate efficacy. Given the extreme delay between ordering and receiving, I'll have to give it some thought before ordering from Black Forest Supplements again. I've seen no indication on their product or their website that they use 3rd party lab testing to test their products. I'd like to see an evaluation for heavy metals, especially Cadmium which has been a big issue in Cocoa products. I have found no reference to addressing heavy metal issues at all on the Black Forest website.

I placed an order with Black Forest on July 16, 2025. Here's their response that day: "Your order #195106 with Black Forest Supplements, containing supercharged cocoa flavanols with 1200mg of flavonoids, is ready for shipment, and you've saved $7.20 on the total price."
It's suppose to take 8 - 10 business days for shipment, and by July 28, I had not received it, so I complained. On July 30 they replied: Thank you for reaching out to us at Black Forest Supplements.
Hope all is well.
Wehave a delay in shipping Supercharged Cocoa Flavanols 1200MG supplements. We are working hard to solve it as soon as possible.
We are extremely sorry, please allow a couple of days. You will soon have your package in your hands.
This is a supplement with a very high demand, and I know that's no excuse for the delay, but that's it, that's the reason."
Why didn't the apologise earlier and why did they at the start say there might be a delay?

Horrible shipping, minimal customer service. Waiting almost a month for my order and still sitting in Florida. I have purchased items direct from China and Ukraine that take less time to arrive. Look elsewhere for purchasing health supplements.

This company does not offer a phone number for customer service. They only provide an email address and do not reply in a timely manner.
I ordered a product that just simply never was delivered. When I sent my question via email, it took three days for them to get back to me to tell me it was back ordered.
I understand products that are popular being backordered and although frustrated, wasn’t upset with that. However, once my order shipped the ship to address they used was incorrect. So I’m never going to receive my order.
When I emailed again asking for assistance, I was told the order has been shipped and there’s nothing they can do. They did not offer to assist me with my order. They did not provide me an opportunity to refund my order and try again. And now they will not respond to me at all.
This is absolutely unacceptable and extremely frustrating for a consumer. I have just kissed $70 goodbye and will not get it back.

I ordered 2 of their cocoa flavanol product on a BOGO sale. It took 3 weeks to ship, they wrote 2 items on the customs declaration but only shipped 1 meaning I paid customs fees as if it were 2 items. When I asked for a refund, they refunded the item price but not the additional shipping. If I want my money back from customs, I need to file a bunch of paperwork for effectively 10 dollars. After all is said and done, I paid about 10% more than the regular price + shipping for the 1 product received, even though I bought it 'on sale'.