BIZAY Arvostelua 

A disastrous experience from start to finish: I ordered a product on June 16, scheduled for delivery on June 26, after paying extra for expedited shipping. Supposedly shipped on July 10. Still supposedly “in transit” ten days later. Uncooperative customer service. A massive scam. Avoid at all costs.

Visiblement le seul moyen d'avoir une réaction de votre part est de laisser un avis ici. Vous m'avez proposé le 13 juillet de

1. Réimprimer le(s) produit(s) dans les plus brefs délais, sans frais supplémentaires ;

Ou

2. Créditer le montant payé pour le(s) produit(s) et les services associés sur votre compte client 360imprimir, montant que vous pourrez utiliser pour de futurs achats.

Je vous ai donc répondu immédiatement que je souhaitais la 1ère solution puisqu'un avoir chez vous, je ne vosi vraiment pas ce que je pourrais en faire. Je n'ai à ce jour aucune réponse de votre part.

Donc en résumé, ma commande passée le 14 juin pour un évènement prévu le 4 juillet n'est toujours pas honorée. Merci de me donner une date de réception du produit conforme (avec le vrai graphisme et écrit en français !)

not Happy, thought i found a new vendor placed and order and paid up front as you have to pay to proceed
and i wait a day to check on the order and it says waiting for payment and it also says paid ? no human to talk to just the stupid robot that keeps saying it does not know
what i am talking about, it sucks, i wrote to calcell my order and i have no idea if they will as again no humans so i will tell the credit card company to not pay or pull payment back and never go there again. ;-(

1 ster

Op 30 juni etiketten besteld en extra betaald voor levering vóór 9 juli. Inmiddels is het 16 juli en heb ik nog steeds niets ontvangen. Op de website is de verwachte leverdatum inmiddels opgeschoven naar 21 juli.

Nog frustrerender is de klantenservice: er is geen normaal contact mogelijk. Je wordt alleen doorverwezen naar een AI-chatbot die geen oplossingen biedt en waarin je steeds vastloopt. Er is geen mogelijkheid om snel iemand te spreken of duidelijkheid te krijgen over de vertraging.

Extra betalen voor een snellere levering heeft in mijn geval dus geen enkel nut gehad. Zeer teleurstellende ervaring.

I ordered some business cards but was worried they might not arrive by the date I had picked, I emailed Bizay, which was very easy to do, they replied straight away saying my delivery would be on time, in fact they came 2 days early, i am very happy with my experience and would shop with them again.

Enige tijd geleden stickers besteld en deze kwamen netjes aan alleen het logo zat niet in het midden, dus gewoon verkeerd gecentreerd. Hoe kan je dat nou opsturen naar je klant. Begonnen met mailen, ik heb 1 keer een mail terug gehad en daarna hield het op. Geen telefoonnummer te bekennen op de site alleen een chatbox maar die snapt het niet. Ben zeer ontevreden

I ordered the first time and they came early. It was great and work well done. This second time they delayed my time sensitive shipment 3x even though I ordered way ahead of time. Customer service is really hard to get ahold of and when I asked for a refund , they said they don’t do them. NEVER AGAIN! Stay away!

société impossible à joindre. Aucune possibilité de traiter un problème de délais. Notre commande est arrivée après l'évènement pour lequel elle était destinée. Aucun professionnalisme ! A fuir

Ik kan geen contact maken anders dan via een chatbox. Ik zou graag mijn bestelde en betaalde etiketten eerder ontvangen al moet ik daar extra voor betalen alleen kan ik dit niet aanvragen. Ik ben bang gezien de negatieve reviews dat ik ergens anders mijn etiketten moet gaan bestellen. Was misschien ook te mooi om waar te zijn.
Ik krijg een reactie dat jullie mij een mail hebben gestuurd en dat is niet zo. Ik wil dat jullie contact met mij opnemen. Ik wil gewoon iemand kunnen spreken via mail of telefoon. Je zegt we staan tot u beschikking, hoe dan?

Tout simplement une arnaque

Commande marquée comme livrée alors que non, elle n'était pas disponible dans le point relais non plus.
Au moins 5 relances sans aucune réponse, service client inexistant, je ne sais pas comment ce site continue à tourner.

I never recieved my order. It's been a month. I contacted FedEx and they said the sender failed to provide correct documents. I haven't got an update in a month. Bizay says wait 48 hours in a boring customer email every time. They stole 418NOK (31 british pounds) from me, which it seems I will never get anything for or back. I have entered my order number on this trustpilot review.
DO NOT BUY FROM BIZAY!

Poor quality business card. Used their website to design, and it came out very pixelated. You get what you pay for.

Reply - It's a legit order. My reviews remain anonymous intentionally.

I would strongly advise avoiding this company.

I placed an order for a time-sensitive event, but it was not delivered until after the event had already passed, making the products completely useless.

The delay was caused by incorrect customs information being provided during shipping, which was entirely outside of my control. Despite explaining this repeatedly, I received little more than generic template responses and no meaningful attempt to resolve the issue.

The customer service has been the most frustrating part of this experience. Every email directed me to the live chat, yet I was never able to speak to a human adviser. The live chat was ineffective, and there appeared to be no way to escalate the issue to anyone with the authority to help.

By the time the order was finally delivered, it was too late. The purpose of the order had been missed entirely, yet I have still had to chase for a resolution and repeatedly request a refund.

As a customer, I expected a company to take responsibility when things went wrong. Instead, I have spent weeks following up, explaining the situation over and over again, and receiving the same standard responses without any real accountability.

Based on my experience, I cannot recommend this company. If your order is time-sensitive or you expect responsive customer service when something goes wrong, I would look elsewhere.

Ne répond pas au mail et le délai n'est pas respecter. Nous avons jamais reçu notre commande .

Une honte, j'attends une commande depuis plus d'un mois, je n'ai aucune réponse, ils répondent à tout le monde "nous sommes désolés" mais ne font strictement RIEN, ne commandez pas vous ne verrez jamais la couleur de votre commande !

My order 4969530, placed since 07/05/2026 and scheduled to be delivered this week, is still to be received. No phone number to speak to anyone except the AI agent.
This is frustrating, and if I can't get this item this week, it will be useless.

Avoid, Avoid, Avoid. No customer service or way to get in contact with them outside of their ai bot on the website that only leads to broken links.

Heb betaald voor extra snelle levering en product is te laat verstuurd waardoor het evenement daar het voor was al voorbij is. Klantenservice is vooral AI gestuurd dus een oplossing komt er niet!! Waardeloos bedrijf!! Wel betaald maar tot op heden geen product en m’n geld niet terug so far..

Ordered 250 stickers in May to hand out at a concert and they arrived as scheduled and were good quality. Overall a good experience.
But now, I ordered 1000 bookmarks on the 16th of June and paid to have them delivered by the 26th. I checked the status and there's been an "internal delay in processing my order" (that I got no emails or notifications about), so it won't be delivered until after the concert I'm going to, rendering them useless.
There's no customer service, just a pointless AI chatbot that isn't of any help.

Still not received my order 4666103 that I placed in March 2026 today is 26 June 2026 and I received an email stating that my order has arrived, NO IT HASN'T I am still waiting. By far the worst company I have ever dealt with.