Fantastic company. I ordered a Springfree 10ft trampoline and knew it was out of stock when I ordered, even with the long delay I was kept informed all along the way. It was refreshing to find a co... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Excellent service and so far the trampoline has been great! It is far superior in quality compared to other trampolines we’ve had. Super fast delivery, and very well packed items. We literally ordered... Näytä lisää
Yritys on vastannut
Absolutely fantastic. We bought this for our 18month old as a Christmas present as she is a very active toddler always climbing up sofa and stairs. She has played on the frame all day everyday, we... Näytä lisää
Yritys on vastannut
I recently purchased from Be Active Toys via beactivetoys, and overall the experience was good. Ordering was easy, the delivery was quick, and I was kept updated throughout. The product seems high qua... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We believe active children grow into happy adults! Our mission is to promote high-quality outdoor activity toys including trampolines, climbing frames, swingsets, playhouses, and scooters to encourage your children's healthy growth and development from an early age. We look forward to you joining the Be Active Toys family.
Yhteystiedot
7 Jardine House, Harrovian Business Village, Bessborough Road, HA1 3EX, Harrow, Yhdistynyt kuningaskunta
- 0800 099 6041
- info@beactivetoys.co.uk
- beactivetoys.co.uk
4,8
Erinomainen
90 arvostelua
Pyytää asiakkailta arvosteluja
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Vastaus yritykseltä Be Active Toys
Thank you for your kind review, we really appreciate it!
Great trampoline and service from Be Active Toys
Great trampoline and support from Be Active Toys. The shipping was extremely quick and I received a call to check-in and let me know shipping timescales once I made my order.
100% would use again and recommend.
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be Active Toys
Hi Emily,
Thank you so much for the lovely review! We’re so pleased to hear you’re happy with the trampoline and the service you received. It’s great to know the speedy shipping and personal check-in made a difference. We always want our customers to feel supported every step of the way.
We really appreciate the recommendation and would love to welcome you back anytime!
All the best,
The Be Active Toys Team
Birthday gift four granddaughter and…
Birthday gift four granddaughter and she loves it, much safer and built trampoline, parents or grandparents deciding two purchase one, I would recommend👌👍.
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be Active Toys
Thank you so much for your kind review, John. We're so glad your granddaughter loves her new trampoline!
Fantastic company
Fantastic company. I ordered a Springfree 10ft trampoline and knew it was out of stock when I ordered, even with the long delay I was kept informed all along the way.
It was refreshing to find a company that didn't need to be chased on the status of the order all the time.
I definitely recommend Be Active toys as they go above and beyond.
1. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be Active Toys
Hi Jonathan,
Thank you so much for your kind review! We really appreciate your patience with the delay on your Springfree trampoline and are so glad to hear you felt well-informed throughout. Keeping customers updated, especially when things take longer than expected, is something we take seriously, so it’s lovely to hear that stood out.
Thank you again for the recommendation and for choosing Be Active Toys. We hope the trampoline brings lots of fun and bounce-filled memories!
All the best,
The Be Active Toys Team
Great Customer Service
Despite poor instructions for one candidate moment of the swing - followed it up and were genuinely interested in feeding information back to suppliers
30. kesäkuuta 2025
Vastaus yritykseltä Be Active Toys
Thank you for your kind review and feedback, Charles. We appreciate you taking the time to write this.
We're always here to help and will definitely feedback the issue with the instructions to the supplier of the product you purchased.
Just an amazing company
Just an amazing company, very professional and efficient, nothing is too much trouble. They follow up the purchase to make sure you are happy with everything. Any issues would be quickly resolved. I have never experienced this level of customer service before, Ariana is outstanding!
19. kesäkuuta 2025
Vastaus yritykseltä Be Active Toys
Hi Jo,
Thank you so much for your wonderful review! We’re over the moon to hear how happy you are with your experience. It truly means a lot to us.
We’re so pleased you felt looked after throughout, and it’s great to know our follow-up made a difference. If you ever need anything in future, we’re just a message away.
Thanks again for your support!
The Be Active Toys Team
Great customer service
Great customer service, fast delivery
25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be Active Toys
Thank you very much! We're really glad you felt our customer service was great!
Great aftersales service
Suraj, the managing director, has been incredible with chasing spare parts for our trampoline after having weeks of no response from the manufacturer. The original order and delivery was seamless and Suraj's email response to my query has been very prompt and resolved the lack of contact from the manufacturer. Thank you Suraj!
25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be Active Toys
Hi Douglas,
Thank you so much for your kind words. I really appreciate you taking the time to share your experience. I’m so glad we were able to get things sorted for you after the delay from the manufacturer. While we wish the process had been smoother from the start, I’m pleased we could step in and get it resolved quickly.
It’s great to hear that the original order and delivery went seamlessly too. Thanks again for your patience and for choosing Be Active Toys - we’re always here if you need anything in future.
Impeccable Service
Initially I was skeptical about ordering from Be Active Toys as I had not heard of the company before. I ordered a trampoline from the company and I can honestly say the customer service received was second to none. It's quite refreshing to use a company who cares about their customers. Very professional and helpful. I will definitely use this company again and I highly recommend Be Active Toys.
1. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be Active Toys
Hi Alecia,
Thank you so much for your kind words and for taking a chance on us! We completely understand how it can feel ordering from a company you haven’t heard of before, so it really means a lot to hear that your experience was such a positive one.
We’re so pleased our team could make a great impression and that you felt genuinely cared for - that’s exactly what we strive for with every customer. Thank you for the recommendation, and we’d be delighted to welcome you back anytime!
Warm wishes,
The Be Active Toys Team
Excellent company
Excellent company! very happy with everything, from ordering and recieving my order.Also first class customer service! and I am over the moon, that my daughter loves her trampoline.I would definitely order from this company again.
24. huhtikuuta 2025
Vastaus yritykseltä Be Active Toys
Hi Joanne,
Thank you so much for your lovely review! We’re absolutely delighted to hear that everything went smoothly with your order and that you were happy with our customer service — it really means a lot to us.
We’re especially thrilled to hear that your daughter loves her trampoline! Knowing it’s brought her so much joy makes our day. We’d be honoured to have you shop with us again anytime.
All the best,
The Be Active Toys Team
Vastaus yritykseltä Be Active Toys
Hi Maddie,
Thank you for the lovely review and those 5 stars! 🌟 We’re so glad you had a great experience from start to finish — that’s exactly what we aim for.
We really appreciate your support and hope you’re enjoying your new purchase!
The Be Active Toys Team
Excellent service and product!
Excellent service and so far the trampoline has been great! It is far superior in quality compared to other trampolines we’ve had. Super fast delivery, and very well packed items. We literally ordered 31st march and it arrived 2 days later! Our children love the trampoline and have already spent hours playing on it. Would highly recommend this company! After being let down by 2 other companies, it was so refreshing to have a company deliver when they say they would. I wouldn’t hesitate to buy from this company again. Thank you!
31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be Active Toys
Hi Louise,
Thank you so much for this wonderful review! We’re absolutely thrilled to hear how happy you are with both the trampoline and the service you received. It’s great to know it arrived so quickly and that the quality stands out compared to others you’ve had — we work hard to ensure both our products and service deliver real value.
Hearing that your children are already enjoying hours of fun makes us so happy — that’s exactly what we love to hear! After being let down elsewhere, we’re really glad we could provide the reliable experience you deserved.
Thanks again for your kind words and for recommending us so highly — we’d be delighted to help again anytime!
The Be Active Toys Team
We recently bought a trampoline from…
We recently bought a trampoline from Beactive Toys and couldn’t be happier with the purchase! It arrived quickly, was easy to set up, and is really sturdy—the kids are absolutely loving it. It’s been a fantastic addition to our garden, and I can already tell it’s going to get a lot of use.The customer service was also great—friendly, responsive, and personal, which I really appreciate, especially when buying from a smaller business. Thank you so much, Avani, for the lovely experience!
9. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be Active Toys
Hi Monika,
Thank you so much for your kind words — your review truly made our day! We’re thrilled to hear the trampoline has been such a hit and that it’s already bringing so much joy to your family. It’s great to know it arrived quickly, was easy to set up, and feels sturdy — just what we aim for!
A special thanks from Avani as well — she’s so pleased to hear her support made a difference. We’re a small team, and it means the world when customers appreciate the personal touch.
Wishing you and your kids many happy hours of bouncing ahead!
The Be Active Toys Team
1st class customer service
The company were just superb.
Ordered a trampoline just before the Easter holidays and they found someone to deliver it on the weekend.
1st class customer service.
17. huhtikuuta 2025
Vastaus yritykseltä Be Active Toys
Hi Louise,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you were happy with our service — it means a lot to us. Getting the trampoline to you in time for the Easter holidays was a priority, and we’re so glad we could make it happen!
Your kind words about our customer service really made our day. If there’s anything else we can help with down the line, we’re always here.
Wishing you and your family lots of fun ahead!
Excellent customer service coupled with…
Excellent customer service coupled with speedy delivery. Very helpful and responsive to my product queries also.
9. huhtikuuta 2025
Vastaus yritykseltä Be Active Toys
Hi Nick!
Thank you for the kind words! We’re so glad to hear you were happy with our customer service and speedy delivery — it’s great to know we could help with your trampoline queries and get everything sorted quickly for you.
We really appreciate you taking the time to share your experience, and we’re always here if you need anything else in the future.
Great product and reasonably priced
Great product and reasonably priced. Relatively easy to assemble although there are a couple of steps in the instructions that were easy to misinterpret until you realise something wasn't quite right, but easy to rectify and could equally be me reading in a rush.
Super quick delivery allowing the whole family to enjoy the trampoline through the Easter hols. Would highly recommend Be Active Toys.
7. huhtikuuta 2025
Vastaus yritykseltä Be Active Toys
Hi Richard,
Thank you so much for the lovely review! We’re thrilled to hear you’re happy with the trampoline and found it reasonably priced and quick to assemble (even with a couple of head-scratchers along the way!). We really appreciate your honest feedback about the instructions — it’s something we’re always working to improve, and insights like yours are invaluable.
It’s fantastic to know the speedy delivery meant your family could enjoy it over the Easter holidays..that’s exactly the kind of experience we aim for. Thanks again for recommending us, and we hope the trampoline continues to bring lots of fun and happy memories!
The Be Active Toys Team
Excellent service
Great company easy to order i ordered swing set with slide and climbing frame and was delivered within 2 days everything looks great and sturdy now got the weekend to put it together
11. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be Active Toys
Thank you for your kind review, John! We're really glad you found our website easy to order your new swingset and slide from and you were happy with our fast delivery!
Enjoy the DIY process of putting the swing together - it's a very rewarding end result!
Hope you and your family enjoy the swingset for many years to come!
I recently purchased from Be Active…
I recently purchased from Be Active Toys via beactivetoys, and overall the experience was good. Ordering was easy, the delivery was quick, and I was kept updated throughout. The product seems high quality, though I haven’t assembled it yet. Lost one star due to unclear instructions and delivery driver not helping with heavy boxes.
17. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be Active Toys
Hi Joy,
Thank you so much for taking the time to leave us this thoughtful review and for choosing Be Active Toys! We’re really pleased to hear that you found the ordering process easy, the delivery quick, and that you were kept well updated — we always aim to make the whole experience as smooth as possible. It’s also great to know you’re happy with the quality of the product so far.
We truly appreciate your honest feedback about the instructions and the delivery experience. We’re sorry to hear the instructions weren’t as clear as they should be and that the delivery driver wasn’t able to assist with the heavy boxes — we understand how frustrating that can be. We’ll definitely take this on board and look into how we can improve both areas for future customers.
Thanks again for your support, and we hope you and your family enjoy the product once it’s all set up! If you need any help during assembly, don’t hesitate to get in touch — we’re always here to help.
The Be Active Toys Team
I can’t thank the team at Be Active…
I can’t thank the team at Be Active enough for helping me surprise my 12 year old with the most amazing trampoline which we managed to get installed (they have a fantastic installing service) all on the QT the night before his birthday… he was gobsmacked to find a brand new trampoline ready to jump onto in the morning ! The staff here are exceptional - nothing is too much trouble and most importantly they do exactly as they say they will. I had phone calls to check the installation was booked in and then to check I was happy with the service. Honestly, I’d only ever buy from these guys now… they’ve set a new bar (John Lewis could learn a thing or two from their customer service). THANK YOU guys for making my son’s birthday.
21. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Be Active Toys
Helen,
This absolutely made our day! 🎉🎈 We’re so thrilled that we could help pull off such a magical birthday surprise for your son—what an amazing moment that must have been! Seeing his excitement in the morning must have been priceless.
It truly means the world to us that you had such a great experience, and we’re beyond grateful for your kind words about our team. We always strive to go the extra mile, and hearing that we’ve set a new bar (John Lewis, take note! 😉) is the biggest compliment we could ask for.
From all of us at Be Active Toys, THANK YOU for trusting us with such a special gift. We hope your son has endless fun bouncing away on his new trampoline! 💙✨
#HappyJumping 🎉🛍️
The whole experience was EXCELLENT
The whole experience was EXCELLENT. From ordering to delivery and the final product. The customer service was brilliant - extremely helpful team - and I would definitely order from the company again. Thank you.
3. maaliskuuta 2025
Vastaus yritykseltä Be Active Toys
Thank you so much for your kind words, Rebecca! We're so happy that you had an excellent experience buying from us and look forward to helping you continue to build out your adventure garden for your family!
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