bbxbrand Arvostelua 

Love love love my dress! I emailed to ask if I could pay for ndd to which they said they don’t offer that service but their shipping is fairly quick (1-2 days). They didn’t lie! I received a well presented package and a BEAUTIFUL dress the next day. The material is amazing and hugs you in the right places lol it’s like really nice shape-wear. Definitely recommend!!!

I’ve been shopping with you from the start and people never understood why I used to shout about BBX so much 😂 it’s the quality and designs for me ! The team also were very helpful and kind with replacing an item that was damaged. ❤️

My experience with this brand has been such a great process. I received the most amazing dress. By far a dress that I’ve had most compliments on ever. I ordered a dress for my sisters birthday meal and it came just in time. This is a small niche business that deserves all the support for thier amaging unique items.

Ordered a dress for my birthday as I had been let down by another company and I guess everything happens for a reason as honestly I was in love with the dress. It fit me perfectly. The length was a little long for me personally but was fine with heels. It came the next day which was super super fast.

The item i got didn't fit, AT ALL, sizing was way off what i was used to (bummer as it was an amazing dress) BUT when i messaged customer service, they offered a different size and were willing to ship it to me before they even got my return back! I didn't take them up and just opted for a refund instead but love the way they handled it. Definitely recommend if you know your size with them. The dresses are beautiful!

The owner makes everything look like it’s all that but in reality the products are just of basic quality and cannot tell you how bad the sizing is! Been waiting for a pre-order for over two months and if you return it you’ll get a store credit from which they’ll deduct the shipping fee which you paid for and then you’ll have to pay more from your pocket to return it! Awful, awful experience and service; no wonder she doesn’t allow customers to review the items directly on the website! I’m stuck now with a store credit, waiting to purchase something someday I might like! To not mention the overly priced items that you can get for less elsewhere. Stop putting your money in her pocket for her to live in luxury and you won’t be wearing that outfit again! You don’t get what you pay for, simple.

If you’re ordering from the US beware! You have to pay $32 for express DHL shipping then if you return and use UPS it’s $200+! This company will not give you a simple DHL code to return their items so even if you don’t want it you’re literally wasting your money. I got my size according to the size chart and it was still too big. Plus the quality isn’t worth the price. I have $50 items that feel the same way.

Awful service and complained about me using a welcome discount code more than once instead of investigating the issue with my order. 5 weeks after making an order I asked them about the status and instead of trying to assist with the product status they said I was banned for using the discount code again. Just admit you were out of stock instead of cancelling my order after 6 weeks. Do not recommend buying from them, save your money

Terrible company to deal with. US Customers don’t bother. The quality is terrible not worth the price and the return policy is a joke. You pay for the shipping which is $60+ and then they refuse to pick up the package. I had to go to my bank to receive a refund. It’s not worth it.

They are one of the only retail establishments that do not give refunds for sale items. They claim to only give credit notes for sale items that are returned, yet, it’s been over a week that I returned 2 items and the full price has been refunded but I am still waiting for the credit note. This is a credit note that was not issued in due time for their new drop of stock ( their stuff sells out almost immediately) I spent over £300 on their new drop and was told that I can not off set my credit note that is pending, although they understood my point, so only God knows how I will ever spend a credit note since there is never any stock available. I have had 3 emails stating they are looking into my refund, yet still no resolution, please stay away from this brand, there is no customer service no and they dnt care about their customers , they just want to take money.