Abito bellissimo e impacchettato bene. Ho sollecitato il servizio clienti per una spedizione rapida poiché avevo un evento last minute e hanno rispettato le mie tempistiche richieste. Consiglio viv... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The dresses I ordered looked amazing on the website, but when they arrived, the material wasn’t quite what I expected and felt lower in quality than it appeared online. I reached out to customer... Näytä lisää
Yritys on vastannut
Estou ha mais de um mes a aguardar um vestido que me dizem estar fora de stock mas aparece no site como disponível Começo a duvidar seriamente da seriedade do site....
Yritys on vastannut
Jardin Vue clothing is the perfect blend of elegance and effortless chic. Each piece feels thoughtfully designed, giving you a sense of class without sacrificing comfort. The fabrics are soft, high... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Our Story JardinVue was founded on a simple truth: true elegance is felt, not just seen. In a world of fleeting trends, we create dresses that celebrate timeless style. We design for the modern woman who finds romance in the everyday. Our collection—from artful florals to minimalist solids—is made to be a versatile canvas for your life. And with new styles introduced weekly, your journey from dates to celebrations is continuously inspired by fresh, elegant designs.
Yhteystiedot
8 The Green Ste A Dover, 19901,, Yhdysvallat
- hi@jardinvue.com
- jardinvue.com
3,2
Keskitasoinen
458 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Super
Super! Dresses are awesome and custom service is very supportive
Thank you
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
good customer service, but the product quality could definitely be improved.
The dresses I ordered looked amazing on the website, but when they arrived, the material wasn’t quite what I expected and felt lower in quality than it appeared online. I reached out to customer service and I do appreciate that they were cooperative—they allowed me to keep the original dress (which I donated) and sent a replacement for the same price.
While I really value their responsiveness and effort to resolve the issue, the second dress was quite similar in terms of material and sizing, and the stitching could have been better.
I don’t usually leave negative reviews, but I do feel there’s a bit of a mismatch between how the dresses are presented online and how they feel in person. I was expecting slightly better quality for the price.
Overall, good customer service, but the product quality could definitely be improved.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi maahira Raoofi，
Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations, especially after we arranged a replacement for you.
We always aim to provide products that match their descriptions, and we regret that the material and sizing did not meet your expectations in this case. Your comments have been noted and will be shared with our product team for further review and improvement.
We understand how disappointing this must have been, and our support team has already reached out to you to offer a solution. If there’s anything further we can do to assist, please don’t hesitate to contact us directly — we’re here to help.
Thank you again for your feedback.
Estou ha mais de um mes a aguardar um…
Estou ha mais de um mes a aguardar um vestido que me dizem estar fora de stock mas aparece no site como disponível
Começo a duvidar seriamente da seriedade do site....
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi dear,
Thank you for your feedback, and we’re very sorry for the frustration caused.
We were unable to locate your order based on the information provided, and we would really like to investigate this for you as soon as possible. Sometimes stock availability may not update immediately, which can unfortunately lead to situations like this, and we sincerely apologize for any confusion caused.
Could you please contact our support team with your order number or the email used for the purchase? We will prioritize your case and make sure it is resolved properly.
Thank you for your patience, and we look forward to assisting you.
Abito bellissimo e impacchettato bene.
Abito bellissimo e impacchettato bene.
Ho sollecitato il servizio clienti per una spedizione rapida poiché avevo un evento last minute e hanno rispettato le mie tempistiche richieste.
Consiglio vivamente, qualità abiti super 😍😊
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi Filomena Leone,
We are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
Kind regards,
JardinVue Team
Do NOT recommend & AVOID
I purchased the V-Neck Lantern Sleeve Button Midi Dress after having my eye on it for a while, and I was extremely disappointed when it arrived. The fabric looked nothing like the photos; while it was clearly trying to imitate the advertised design, the quality and finish were nowhere near what was shown.
I contacted customer service, who offered either a 40% refund while keeping the item or a replacement. They also issued some coupons, which I had no interest in using after this experience, as my trust in the brand had already been lost. Neither option was acceptable, so I requested a full refund.
They refused and instead offered a 55% refund only if I returned the item at my own expense. Shipping from the UK to Poland, with tracking and signature, as required, was almost the same cost as the refund itself, making this option completely unreasonable.
The entire process felt misleading and frustrating from start to finish. The product does not match the images, and the return process is clearly structured in a way that discourages customers from pursuing refunds.
Very disappointing experience. I would strongly advise others to avoid.
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi dear,
We’re truly sorry to hear about your experience and understand how disappointing this must have felt.
What you described is not the experience we aim to provide, and we take feedback like this very seriously. We would really like the opportunity to review your case in detail and find a fair resolution for you.
At the moment, we’re unable to locate your order based on this review. Could you please reach out to us directly with your order number or the email used for your purchase? This will allow us to investigate and assist you as quickly as possible.
Our team is committed to resolving issues and supporting our customers, and we would genuinely appreciate the chance to make this right.
Kind regards,
JardinVue Team
I love the quality
I love the quality, it’s so Nice and comfy, class and chic ❤️❤️❤️
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi najla ltaief, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes.
Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
So happy with the product quality and…
So happy with the product quality and the fit. I’m a tall girl and couldn’t believe a dress could actually be long for me. I’m so satisfied with my purchase. Waiting to make my next 💕
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
Ho comprato un vestito 👗 blu…
Ho comprato un vestito 👗 blu bellissimo,tessuto dí qualità,dita molto seria
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi SIMONA, thank you for your strong support to our website. With your encouragement, we will make more products. Welcome to our website next time. Have a nice day!
J’ai commandé une robe à 90€ et depuis…
On devrait être plus informé sur les délais de livraison après commande. Le service client est réactif m’a robe n’était plus disponible, j’ai eu un remboursement et un geste co.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Dear customer,
We’re sorry to hear about your concern.
However, after carefully checking our system, we were unable to locate any order under the information provided. It is possible that the order was placed under a different name or email address, or that there may have been a misunderstanding.
Please note that for all confirmed orders, tracking information is normally sent within a few days after processing. We would never leave an order without any update.
We kindly invite you to contact us directly at hi@jardinvue.com with your order number or email used for purchase, and we will be more than happy to assist you and ensure everything is properly resolved.
Thank you for your understanding.
Best regards,
Jardinvue Team
Great dresses , amazing customer service
I really like the dress and the quality was amazing 😻
As the customer service was excellent, i had a small problem and they help very quickly ♥️♥️
I will definitely order again 😍😍😍
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi there, we're glad to receive the feedback from you! Your encouragement will keep us moving forward and constantly improving our service.We're always ready to help every customer and provide better service as much as we could.
Looking forward to your next visiting and have a lovely day! 😊
0 Stars !!!
0 Stars !!!
Such a bad experience, sizing of the dresses are awful, not great quality either & loose threads. They managed to send me the dress within a week but I am not able to send it back as they said (shipping is too expensive) so I have to keep it and miss out on my refund. Customer service have not been helpful either, DO NOT RECOMMEND
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi Celyn,
We’re sorry to hear that your experience did not meet your expectations.
To clarify the situation for transparency, when you contacted us regarding the sizing and quality concerns, our support team tried to offer a solution as quickly as possible.
Because international returns from your region can sometimes be very costly, we offered a 75% refund without requiring the item to be returned, so that you would not need to pay expensive shipping fees. This option was provided specifically to help save you time and additional costs.
We understand that sizing preferences can vary from person to person, and we truly appreciate your feedback as it helps us continue improving our products and size guidance.
Our team is still happy to assist further if needed, and we remain committed to resolving customer concerns fairly
Terrible experience
Terrible experience. I ordered a dress and when it arrived it was much smaller than the size chart indicated. Considering the item was not as described and they do not have the sizing available to fit me properly I should be entitled to return the item at no cost for a refund. I have been emailing back and forth with them for several days now and they are very difficult to deal with, ignoring consumer laws. They refuse to pay return shipping and are only offering a small partial refund. I have reported the issue with PayPal so hopefully I am able to have my money returned for their faulty item.
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hello Lizzy,
We’re sorry to hear that the item did not meet your expectations.
To clarify the situation for transparency: after you informed us that the original dress (size L) did not fit as expected, we arranged and shipped a replacement in size XL free of charge, with no return required for the first item.
After the replacement arrived, you let us know that the larger size still wasn’t suitable. While our policy normally considers the matter resolved once a replacement has been issued, we still tried to offer additional solutions to help resolve the situation.
These included:
• a 40% refund without requiring any return, allowing you to keep the items
• or a full refund once the items are returned to our warehouse
We understand that international returns can sometimes be inconvenient, but we remain happy to proceed with the full refund once the items are returned, and our support team is still available to assist with the process.
We truly appreciate your feedback and remain committed to resolving this matter fairly.
Qualité déplorable
Robe très belle sur le site mais pas en vrai, j’ai reçu une robe matière jogging
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Bonjour,
Nous sommes sincèrement désolés d’apprendre que la robe reçue ne correspond pas à vos attentes. La satisfaction de nos clients est très importante pour nous.
Comme nous ne parvenons malheureusement pas à identifier votre commande à partir de cet avis, nous vous invitons à contacter directement notre service client afin que nous puissions vérifier la situation et vous proposer une solution rapidement.
Merci beaucoup pour votre retour et nous espérons pouvoir résoudre ce problème pour vous au plus vite.
I am extremely satisfied with everything
I am extremely satisfied with the products and the quality in relation to the price. The size matches the measurements listed on the website. I order from the site frequently and I am very satisfied. 😊❤️
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi Ivona Brekalo, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
Lovely dress
Lovely dress, just as pictured , only negative was that shopping time took one month for item to arrive to Florida.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Thank you for your understanding and for giving us the opportunity to assist you.
We're grateful for your patience and are glad we could help resolve the issue.
Your feedback helps us improve. 😊
I got no money back till yet
I ordered a dress. And the quality was very cheap and bad. I tried to return it. There was no return label. I had to email first. They gave me options for part of the money back or you can choose something else. I didn't want to. i wanted my money back. Then I had to pay for my own return label and make it bymyself. After I returned it and it arrived. I still didn't receive my money back. There are a lot of emails been send, but still no money back. I'm still waiting...
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi Mena Hamjar,
We sincerely apologize for the delay you experienced.
The return was received and the full refund has now been processed.
Thank you for your patience while we resolved this issue.
A mi me fue muy bien, calidad vs precio es buena
A mi me fue muy bien, siempre respondieron a mis mensaje mientras hacía el seguimiento del pedido y llegó antes de lo esperado (en dos semanas). El vestido que pedí llegó prácticamente igual al de la foto y la calidad vs precio fue muy buena
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi Laura Stringel, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. 😊
The dress was lovely and the package…
The dress was lovely and the package arrived within 7 days!
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hi Georg Xantz, we are glad to receive your positive comment and feedback! It is also our aim to make our customers receive satisfactory clothes. Your encouragement will keep us moving forward and constantly improving our service. Have a nice day!
DO NOT ORDER
DO NOT ORDER. Terrible quality for the extortionate price.
When you need to return the item you have to message or email and then they bargain with what % to refund you. Or if you return the item you get full refund which I opted for. After paying for postage, the postal address is not valid. I have not received a refund and it has been 2 months.
22. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Jardinvue
Hello dear, sorry to disturb you and cause you a bad experience ever. In order to provide our customers with a satisfactory service and product, we would like to resolve this matter by reaching out to you.
Please kindly provide us with your order information so that we can check and get back to you as soon as possible.
Also you can contact us by email: hi@jardinvue.com or INS.
Have a lovely day!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.