I purchased a MacBook Neo, in A Grade quality, with maximum memory. Ultimately the device worked, however was sent with zero battery (literally couldn’t start without power) and in recovery mode?! L... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Wow - was pleasntly surprised by the ease of selling my iphone with CeX (including the postage paid to send it to them !!) - now I am going to find my other phones that are lying around collecting dus... Näytä lisää
Arrived, worked, quick delivery etc. The only one thing I would say is that the website didn't describe the condition of the item outside of "working" - I wasn't sure if I was getting BNIB or a cosm... Näytä lisää
Fast shipping good return policy, bought a keyboard which was faulty - returned it bought another keyboard and arrived with incorrect dongle.. daughter bought a second hand iPhone and case which had a... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
CeX is Australia's largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Yhteystiedot
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Item received non working
Ordered an item online. It was shipped quickly, but unfortunately it was defective and unable to use it upon arrival. It wasn’t checked as working before it was sent. Return and refund was quick, but I won’t waste my time again.

Vastaus yritykseltä CeX/Webuy - Australia
First purchase from Webuy
This was my first purchase from Webuy and I actually ended up returning the item because I realised I had bought the wrong thing. It was my first time getting into Camera’s and I mistakenly chose a setup that wouldn’t work for what I was trying to do. Webuy were very understanding and processed the return in no time at all. I will definitely be shopping with Webuy again
Beautiful Customer service
As much as I did come across a problem with ordering some items. the customer service was the best I had ever experienced. They were so helpful, so kind, made sure to help me and verify everything at every step of the way, and allow me to order the stuff I wanted. Thank you so much guys. The order was packed and delivered quite quickly. The products look almost brand new and I am very happy with them.
Purchase regularly from CEX and also do…
Purchase regularly from CEX and also do webuy orders, never had an issue once and have experienced top notch customer service from the online team.
Another Suc-Cex-full Transaction
Another successful online transaction with CEX. The item was dispatched promptly, with updates, & arrived well packaged, & in good condition. Thank you very much!
Review for online order of "Legendary Pit Boss" and "Mystical Tae Kwon Crow"
The product arrived a day earlier than expected and the packaging was satisfactory, with both figures being in a good condition. Unfortunately, one of the figures sent was incorrect (it was the original instead of "mystical" version) but the return process for it was very simple and I received a full refund for both the returned figure and postage costs.
Great products at affordable prices
Great products at affordable prices. Fast shipping!
Traded in 2 phones, polite staff and quick payment
Traded in 2 phones, easy to navigate the website, clear pricing upfront, staff at Rouse Hill was professional and quick, and received payment quickly via bank account transfer. All in a smooth and easy process.
The item had a lot of adhesive on the…
The item had a lot of adhesive on the case, i could not even charge the device until i spent 30mins Cleaning the grubby state. This is my first disappointment with cex. Second hand means not new but also sending a item in a grubby state shows a disregard for customer satisfaction, even the employee who sent this in this condition would be annoyed if sent to them, all my other purchases i have been happy with, if not i would not continue ongoing purchases, just the reality of this one purchase

Vastaus yritykseltä CeX/Webuy - Australia
The product I received is faulty and…
The product I received is faulty and does not work

Vastaus yritykseltä CeX/Webuy - Australia
In box item
In box item, box was torn, product was missing the charge cable and the unit was still logged into another persons account with all their details.

Vastaus yritykseltä CeX/Webuy - Australia
Delivery good, Service could be better.
The Delivery was amazing and the service in store when I visited in Brisbane was great, however I wished to speak to someone about what the specific reason for "B" and "C" rating was for a tablet and tried calling, its strange to have a phone service available just for it to say go online to a FAQ. I understand not wanting to speak to customers or set up a phone service, but it would be nice if people could just call the stores its from so they can speak to staff there. Because I was far too busy to physically go to the correct store, plus it was in Sydney. So I was ready to refund if I didn't like it when it arrived probably causing you guys more problems.
The product (Ally X) I recieved is in…
The product (Ally X) I recieved is in good condition and everything work as expected and it also come with cex tattoo, that was a nice add in. :)
They took the time to set my phone up…
They took the time to set my phone up to install the software
It was seamless and peompt
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







