I recently purchased the professional machine and so far everything is good. I want to comment about their support. When I first setup the machine I skipped a step by mistake and had trouble saving... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The original machine worked great, so I was excited to upgrade to the newer machine with the app technology. I gave away my original machine only to find that the newer machines are CRAP. After they s... Näytä lisää
This is the second time I ordered a blotter pack because I wanted to try Social House Bright Sunshine yet I did not receive it. First I ordered Top Sellers which claimed to have that sample, then I o... Näytä lisää
Yritys on vastannut
I ordered 3 travel diffusers for 3 different rooms. I have 2 diffusers in my bedroom in different areas and can hardly smell anything! My son room Also the site does not give a estimate of the square... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Have you been to a resort where you loved the smell and wished you could make your place smell like that? World-Class Resorts have a Unique Fragrance in their Lobbies, Casinos, and other Public Areas. We provide solutions for your home using the fragrances from these resorts.
Yhteystiedot
5525 S. Valley View Blvd, Suite 2, 89118, Las Vegas, Yhdysvallat
- (702) 780-7370
- Care@aromaretail.com
- aromaretail.com
2,4
Välttävä
796 arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Aroma Retail
We appreciate your business and support, thank you for your feedback! :-)
Aroma Retail is amazing
Aroma Retail is amazing! I have long admired the scents that are in the Vegas casinos and having a place where you can buy the exact scents for your own home is truly fabulous. I cannot praise Cristina enough, she is so helpful!
12. toukokuuta 2021
Vastaus yritykseltä Aroma Retail
Awh, thank you for the kind words and feedback! We appreciate your continued business and support so much!
Service was great. Products are pricey. Candles really not worth much.
Service was great. Products are a bit pricey.
11. toukokuuta 2021
Vastaus yritykseltä Aroma Retail
Thank you for your honest feedback! If you are looking for a smaller product that packs a punch, check out our Travel Unit!
Packing was amazing and the shipping…
Packing was amazing and the shipping time was so fast. The candles smell just like walking into the Flamingo. Love!!!
10. toukokuuta 2021
Vastaus yritykseltä Aroma Retail
So glad you love it! It is yummy :-) Thank you very much for your feedback and we are grateful for your business!
I absolutely love the home unit
I absolutely love the home unit. I’ve only tried a few scents so far, but I’ve loved them all.
10. toukokuuta 2021
Vastaus yritykseltä Aroma Retail
Thank you for your kind review, we love our customers!
Great service
Great service, I impressed by the naturality of international shipping.
The products are superb!
10. toukokuuta 2021
Vastaus yritykseltä Aroma Retail
We are glad to know you received your order quickly! Thank you for your wonderful feedback!
I'm ordering them again
The diffuses came on time and the aromas (I ordered two different kinds) are really nice, delicate and lasting. I'm ordering them again.
9. toukokuuta 2021
Vastaus yritykseltä Aroma Retail
Thank you so much for your wonderful review :-) We are so happy you found us and love our products, thank you very much for your business!!!
This is a rip off
This is a rip off. I ordered the cosmopolitan scent as I love that smell in the hotel. It is NOT that at all- and the machine is so loud and makes a loud hissing noise.
For $200 you want a scent that gives you a headache and abruptly makes spraying noises throughout the day. I thought for the price would be quality- I was mistaken.
16. huhtikuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aroma Retail
I'm sorry to hear you weren't satisfied with our product. In any case, if you reached out to us about being unhappy, we would have made the situation right. You can still reach out if you want, we can exchange the scent by providing samples of some fragrances you are interested in and are here to troubleshoot any issues you have with the machine. Just let us know.
The service is great.
18. maaliskuuta 2021
Vastaus yritykseltä Aroma Retail
Thank you so much, Brenda! We truly appreciate your support and business! :-)
The home unit diffuser is great but the…
The home unit diffuser is great but the fact that rotating it causes oil leakage really sucks. I mean little kids and many other factor sometimes make me forget that machine needs be standing straight still. I have lost two oil bottles just because machine was in horizontal position and not vertical. The tech is advanced please come up with better tech and fix this or is it a strategy so oil gets wasted and people buy more oil!
10. maaliskuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aroma Retail
Thank you for your honest review. We make sure each machine has a red sticker on the back that mentions leaking if you turn the unit on it's side with oil in it. Please review the provided directions so you don't lose fragrance oil!
Mine seems to be super loud to the…
Mine seems to be super loud to the point I had to just shut it off.
9. maaliskuuta 2021
Vastaus yritykseltä Aroma Retail
Thank you for your honest feedback! The Home Unit 101 machine does make a whistle sound while diffusing, but if you feel like it's louder please email us a video at care@aromaretail.com so we can help you enjoy your machine!
Vastaus yritykseltä Aroma Retail
So glad you love it! It is yummy :-) Thank you very much for your feedback and we are grateful for your business!
Twice I did not receive samples promised
This is the second time I ordered a blotter pack because I wanted to try Social House Bright Sunshine yet I did not receive it. First I ordered Top Sellers which claimed to have that sample, then I ordered Fresh & Clean which claimed to have that sample. How difficult is it to include the samples promised in a blotter pack? I'm giving up and not ordering from Aroma Retail in the future.
7. maaliskuuta 2021
Vastaus yritykseltä Aroma Retail
Hi Cara, we apologize for this mistake, it was an error on our part and advertising the wrong items with the blotter packs you ordered. I have emailed you about the situation, please let us know if we can do anything else for you!
The best customer service anyone would…
The best customer service anyone would love even after they were closed they still provided Me with service and educated me on everything.
6. maaliskuuta 2021
Vastaus yritykseltä Aroma Retail
Thank you so much for your wonderful review :-) We are so happy you found us and love our products, thank you very much for your business!!!
I absolutely love the Caesars Palace…
I absolutely love the Caesars Palace scent I purchased. I got the reed oil diffuser. Just the right amount of fragrance is drifting through the home. Will purchase again.
5. maaliskuuta 2021
Vastaus yritykseltä Aroma Retail
We are so happy to know you are loving the reed diffusers! Thank you for your business and support :-)
Great company!
My product did not arrive (perhaps stolen when delivered) and these AMAZING people were kind enough to send me another one at my other address. I have previously bought products at Aroma Retail and they are of great quality. I will be a forever client :)
25. helmikuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Aroma Retail
Thank you for your wonderful review, Cindy :) Enjoy your products and thank you for your support and business!
Smells great
Smells great! So far very happy with the purchases. I like that the candles and reed diffusers do not have large gaudy labels. They smell and look great.
25. helmikuuta 2021
Vastaus yritykseltä Aroma Retail
Thank you for your wonderful review! We are happy to hear you are enjoying our products, specially the candles! :-) Thank you for your business!!
Vastaus yritykseltä Aroma Retail
Thank you so much for your kind review! We appreciate your business and support :-)
I loved and i need buy more
I loved and i need buy more, but i dont find the fragance i want:LOEWS BRIGHT SUNSHINE, do you still have please? Thank you !!!
17. helmikuuta 2021
Vastaus yritykseltä Aroma Retail
Yes, we still do have the Loews scent, it is now called "Social House Bright Sunshine"! Thank you so much for your review!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.