aquabliss Arvostelua 

Unbelievable service, AVOID this company, they are not very helpful!! The product was damaged when opened but he tried to blame me. Also the drawer basin unit didn't match the basin waste so the drawer didn't close. DO NOT USE THIS COMPANY

Found Aquabliss by mistake as this was the only company that had the specific items I required
The products are exceptional quality at a fraction of the price of other online bathroom company’s
Delivery was stress free as you get a call from the courier company who arrange to deliver at a convenient time/day for you
Highly recommended

Warning! Avoid purchasing anything from this company; they are absolutely disgraceful. Once you have made a purchase, there is no after sales service. The director of the company which you can find online under Companies House has a lot to answer for. Read the other customer reviews for yourself, there is a common theme!

AVOID THIS COMPANY AT ALL COSTS - THE CUSTOMER SERVICE IS AWFUL. THEY ARE ARROGANT, AND YOU WILL GET NO RESOLUTION FROM THEM - IF THERE IS ANY DAMAGE TO THE GOODS - THEY WILL BLAME YOU WITH NO HESITATION

Do not use this company.The shower unit I ordered was chipped on arrival.As you will find in other reviews they will not take responsibility for anything only stock answers to make you go away.Upon opening the shower tray it was blemished/damaged.The picture was forwarded to the manufacturer and heard nothing.Upon phoning customer services I was told it was being chased up,when I questioned when this would be as the service is appalling more stock answers or silence.Safe to say I lost my temper and was told not to ring again.Chris at Customer service is not interested and doesn't mind showing it.DO NOT USE THIS COMPANY,the goods are faulty, possibly seconds and the customer service is non existent.

I wish I had read the reviews before dealing with this Aquabliss. If you do want to deal with them read their T&Cs carefully beforehand as they will use these to wriggle their way out of refunding your money when they deliver damaged items.

The shower screen I ordered was smashed on arrival. Aquabliss claim the shower screen left their warehouse intact. However, their courier service, claim they did not damage the screen in transit. Instead, should you wish to believe their sequence of events, I smashed the item. This sort of logic only could only make sense in their minds. Why would I smash an item that I need to finish the shower room?

When trying to resolve the issue, they have a number of stock responses that appear to be written by a solicitor to defend their position and will not sway from them.

Inevitably people will continue to order items from this retailer due to their cheap prices. I sincerely hope it doesn't go wrong like my purchase. However, if it does, I would suggest claiming the money back from the credit card company rather than trying to negotiate with these people.

Overall a headache to deal with. No-one should have to transact with such a company in this day and age.

We ordered a walk in shower enclosure with risers.

Scott and the rest of customer service were brilliant answering a number of questions and helping to make the right decision. They updated with delivery and then the icing on the cake was the delivery company who were superb.
Thoroughly recommend Aquabliss. Their care and attention to their customers is something not seen very often these days.

Avoid this company. After my initial order was placed and delivered I would have given 5 stars as all was good. It only went wrong when part of order was sent incorrectly. I contacted customer service, which seemed to consist of just one chap who was by far the rudest person in customer service I’ve ever come across, to explain my order was sent incorrect. Long story short but he wouldn’t accept I was telling the truth, wouldn’t send out replacement until the ‘wrong’ item was received back and checked (leaving me showerless for 10 days). Accused me of lying also accused my plumber of lying. I would not recommend or use this company ever again. Most horrid salesperson I’ve ever come across. Gave one star just cos I’m a decent person and the order did start well was just not dealt with well when it went wrong (Aquabliss fault not mine).

Ordered a black shower enclosure after being let down by another bathroom company
What can I say .. amazing quality , and saved a fortune
Delivery was super quick and delivered on a day/time suitable to me

I will never buy anything from this company again, reading other reviews of aquabliss confirms around 50% of their reviews are 1-star (very negative).

According to trustpilot they have flagged my original review "multiple times" in an attempt to censor honest feedback.

See BushcraftBeginner's review on 3rd February 2024, this is nearly exactly what they did to me, even 4 months later...

I will not let them get away with censoring 1-star reviews, I believe the real proportion is a lot higher than 50% and I feel bad for all the others like me who have been affected very negatively by aquabliss.

Terrible company- sent everything damaged - we returned items and they haven't refunded us the money. I think they are very dodgy. They have no customer service skills, accused me of lying when I said the toilet is damaged. AVOID at all costs.

The initial toilet I had ordered was slightly damaged but Aquabliss sorted it and sent a replacement out with an agreed date. Effective and friendly communication from emails with Scott from customer service. It takes about 1 week for delivery or slightly less. Most competitive price I found online for what I wanted so I was happy to wait a little longer for it. Many thanks for your help,

Excellent service from placing the order to delivery. Full bathroom received within 36 hours. All products arrived well packaged and delivery driver called and updated me on time of delivery. Very pleased with everything and would highly recommend

After ordering our shower door I looked on trust pilot for reviews and to be honest it didn’t look good however the door arrived within 3 working days and I’ve now fitted it with no issues and all complete, at this point in time I have no problem with ordering other items if needed thanks for a decent service…

Great products - friendly staff and quick delivery - would highly recommend

Great customer service and products received are perfect.

Great range of products, found Jordan to be very helpful and knowledgeable when looking to fit out my new bathroom!

Ordered a new bathroom suit from here. Great customer service from start to finish and delivered in good time. Would recommend to anyone buying bathroom items and would use again.

After speaking to the customer service team especially jordan who was knowledgeable and helpful with helping me decide on exactly what i required
The order turned up super quick and now been just been fitted I’m so happy with all the products they look amazing
Thank you for a smooth stress free process

Absolutely disgusting company. It's been 10 days still no product. Customer service useless and dare to say what you have to do. I wish I never put an order. They say they sglhipped it but there is no tracking number whatsoever. Built a company lies and poor service