ANTS HQ  Arvostelua 

117
•
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

My son (11) attended a workshop yesterday. He had a brilliant time, great value for money, the workshop included a great opportunity to him ask questions on all things ants, and see different specie... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

My 7 year old son and I attended an Ants HQ "Build your own ant farm" workshop this weekend - it was a fantastic experience that completely exceeded our expectations. Cesar's passion for all-th... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We attended one of AntHQs workshops which was so well organised, extremely interesting and interactive. Our 7 yr old absolutely loved it and we left with a wonderful set up and wealth of knowledge. W... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

I ordered my lasius niger queen with 5-10 workers/brood they arrived promptly but they weren't packaged tightly in the box meaning my poor queen must have been rolling around like crazy in transit, lu... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lemmikkieläinkauppa

Yrityksen kirjoittama

Discover the world of ants Your go-to destination for everything you need to ensure happy, healthy ants. As live ant specialists, we offer over 150 global, thriving species of ant colonies and queens. Get expert advice and explore our diverse formicarium range.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

117 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(117)

46 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

excellent customer service

I've bought many different ant colonies from Ants HQ ranging from Harpegnathos venator to most recently Tetraponera rufonigra which arrived today Feb 11 safe and sound, the products and live stock are fairly priced and the staff are very helpful 5*

9. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

AMAZING

i have ordered three colonies from the HQ and i heard bad things about them at first but decided to give them a try. Let me tell you if you are looking to buy from a country further away these guys are the way to go! All my colonies were healthy, great packaging, and even in the winter they didnt die in shipping.

9. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A team that cares about their customers and the ants!

These guys are absolutely fantastic, In one of my previous orders i had 2 nests and 2 ant colonies but when it arrived they gave me 2 of the same nest (which i really didnt mind i quite like them) when i emailed about it they gave me a 20% discount which was just so nice of them, I then ordered a colony of Myrmica Ruginodis and asked if they could deliver it on saturday since i'm quite busy and they were more than happy to do so (even though they said they dont deliver on saturdays) Which is just fantastic of them. I honestly would give them a higher rating if i could. Such a kind and caring team!

6. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

4 colonias espetaculares

Ja fiz duas encomendas e estou altamente satisfeito... não só pela rapidez do serviço como da entrega... as formigas estão em excelente saúde...( oecophylla smaragdina; anoplolepis gracilipes; Polyrhachis Dives; Manica Rubida ) recomendo altamente

10. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I bought a small colony of messus…

I bought a small colony of messus barbaros
Delivery was super quick. And the packaging the ants were sent it was great, really well padded and a heat pack included. Ants arrived safe and sound. Could not ask for better service from start to finish.

7. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great example of professionalism

Edit: Since writing this review antshq reached out to me after my most recent order (myrmica rugdonodis) and apologised for everything that went wrong on their end and upgraded my new order from a single queen colony to a three queen colony, completely free.
The communication over emails was incredibly fast and clear too, overall a great show of professionalism from them.

Ive used antshq many times and every other time has been 10/10, hence the 2 stars rather than one.
However, before christmas (around the 10th-15th i think) I ordered a small colony of black garden ants, I did assume there would be a delay because of the holidays but since there wasnt a notice on the website i assumed they would just carry out the order or send me an email.
They did send me an email but only automated responses, the second of which said they were closed over the holidays.
That in of itself was no problem, I was expecting it to happen, however the problem was is the email said to check on the website for the closure dates and when shipping would resume, which wasnt anywhere on the website, instagram, facebook etc.
After christmas i got an email saying they were prepping the order and that it was dispatched etc however when they arrived (8th January) I was sent Black Carpenter Ants, and it wasnt by mistake as on the order receipt in the box black garden ants was crossed out in pen with carpenter ants written on top.
This may make me seem a bit silly since they are incredibly similar species care wise but they werent what i ordered, if i had an email asking if i would have liked them as a replacement (garden ants were out of stock at the time) I would have been happy to, or to just wait a little longer.
The reason I have set the experience day for today is that i have checked on them this morning to find the queen not just deceased but torn apart by the workers, which considering i am not even close to a novice ant keeper and had them in perfect conditions I am incredibly shocked.
I did not consider a refund at first as i tend to avoid those things where i can but considering both issues i now will try get either a refund or replacement.

31. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Helped me with my missed items

I had confusions and they messed up my order. They replied to my email within an hour and they have sent the stuff I was missing and also are sending extra stuff I didn’t even order! Thank you ants hq and thank you katy for replying to my email so fast!

6. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Go to ant store

Second time ordering and feeder insects were all 100% The first time I order two colonies (camponotus multilarius & harpegnathos venator) which are sensitive ants and both arrived perfectly fine all workers and brood 100% No complaints and i highly recommend. Will always be my go to ant shop they have everything I need and a wide selection of healthy ants.

6. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great customer service

Great

I have ordered a colony of Hapregnathos venator, and unfortunately over half of the colony arrived dead due to long transportation. I contacted Ants HQ and they replied instantly. I received a new Colony free of charge and they all arrived healthy and well. Would recommend to everyone. 5/5

15. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

First time buying ants, very positive experience

After building a bioactive set-up, I looked online for a UK based ant supplier

AntsHQ had a neat looking website with lots of information on each species sold, so I decided on a Messor Barbarus colony as my first venture into the hobby (along with some isopods and springtails to complete the set-up).

There was a slight delay in dispatching the order (of a day), but AntsHQ were quick to respond to emails - even upgrading the delivery service free of charge and including a free gift.

The order was received within 24Hours of dispatch, with the ants, isopods and springtails all arriving well packaged and in good health. The queen came with at least 20 workers and at least 10 brood (though hard to count due to the workers being quite energetic)

It was extremely exciting placing the colony test tube into the set-up and seeing the workers scout their new environment, before eventually coaxing the queen to move.

There was also a near fully formed brood with eyes present and coloration, as well as a newly developed baby ant. It was adorable to see the baby ant be a nuisance for the other ants.

Definitely would recommend, and will be buying further colonies once I complete more bioactive set-ups.

19. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Will use agian

Ordered a messer barbarous queen and she came very well package and was in good condition however she hasn’t produced a new batch of eggs in a month even though I have use my experience to make sure that she is comfortable and happy so I’m starting to think she might be infertile but hopefully she is just taking her time

20. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service

I bought my queen a a great price and they arrived the next day, overall great service. Would buy from again

3. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I buy all my queens and colonies from…

I buy all my queens and colonies from these guys, all healthy every time, and the ones that aren’t and don’t make it through the post they’re quick to resolve the situation and replace it. Outstanding customer service whenever I’ve had queries. Would highly recommend

13. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

excellent service

Recently purchased some ants for my son. Arrived next day delivery, very well packaged and a delighted 10 year old boy extremely happy. Will be purchasing further items for sure.

10. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent quality

Excellent quality products and Ants. Guidance on the website is excellent enabling informed choices and was very impressed with the quality of the product and the speed of delivery. Highly recommended.

4. syyskuuta 2024
Oma-aloitteinen arvostelu

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